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Heritage Cadillac
Lombard, IL
1,112 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,112 reviews
June 15, 2021
Best service center for car repairs in the Chicago area. Always a pleasure to stop in for service and repairs. Thank you for taking great care of my cars. Always a pleasure to stop in for service and repairs. Thank you for taking great care of my cars. More
by joeczep
Employees Worked With
Other Employees :
Roger Fowler, Mark Brennan, Linda Diaz
June 12, 2021
As always, great service. Michael was informed and very pleasant to deal with. According to the sign below 13 words are sufficient, why can't I submit what I had instead of reaching 25 words. Until this h pleasant to deal with. According to the sign below 13 words are sufficient, why can't I submit what I had instead of reaching 25 words. Until this happened, I was very well satisfied with service. This feels like harassment. You should rethink your review requests and believe me when I say, I won't ever give another review. More
by roberttip
Employees Worked With
June 08, 2021
Heritage Cadillac has always been professional thorough quick and responsive when servicing my car at the dealership. Great group to work with and put your trust in. Nick P quick and responsive when servicing my car at the dealership. Great group to work with and put your trust in. Nick P More
by Nick P
June 04, 2021
Great dealership with very friendly and helpful staff. Everyone made the buying a car experience what it should be. A fun and exciting time. Thank you! Everyone made the buying a car experience what it should be. A fun and exciting time. Thank you! More
by mscarlati
May 26, 2021
Great service with Heritage Cadillac I always keep coming back! All staff is professional and friendly. Also they make the process move along quick to get you out the door! My sales person Joe Ignoffo, great back! All staff is professional and friendly. Also they make the process move along quick to get you out the door! My sales person Joe Ignoffo, great person to deal with always attentive with my requests and interests. Keep up the good work! More
by agonzalez395
Employees Worked With
May 26, 2021
Easy to get an appointment.I had Mike Hammorman check me in and was very nice and kept me informed.The cashiers are always friendly and helpful in and was very nice and kept me informed.The cashiers are always friendly and helpful More
by grannytanny
Employees Worked With
May 22, 2021
Mark and the Service department were all very professional. They only do what is needed with No pressure add ons. Always like when my vehicle is handled with care and is washed professional. They only do what is needed with No pressure add ons. Always like when my vehicle is handled with care and is washed More
by rose1178
Employees Worked With
Mark Brennan
May 22, 2021
Linda, Chris and Burrell made things very easy for me and kept me informed step by step about the repair work of my car. Everything is great. and kept me informed step by step about the repair work of my car. Everything is great. More
by sanjo1223
Employees Worked With
Other Employees :
Chris (collision), Mark Brennan, Linda Diaz
