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Heritage Cadillac

Lombard, IL

4.6
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
Contact Dealership

303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,110 reviews

June 08, 2021

Heritage Cadillac has always been professional thorough quick and responsive when servicing my car at the dealership. Great group to work with and put your trust in. Nick P More

by Nick P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
Jun 16, 2021 -

Heritage Cadillac responded

Thanks for your compliments! We're proud to be entrusted with your business.

June 04, 2021

Great dealership with very friendly and helpful staff. Everyone made the buying a car experience what it should be. A fun and exciting time. Thank you! More

by mscarlati
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Heritage Cadillac responded

That's what we like to hear! Thank you for choosing Heritage Cadillac to purchase your new vehicle. We truly appreciate your business. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying that new car!

June 02, 2021

Mark is a class act. Always willing to listen to concerns and is very professional not to mention friendly! I only use Mark as my advisor:) More

by Rodzimmerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Jun 16, 2021 -

Heritage Cadillac responded

We are delighted to hear that Mark helped in giving you such a great service with us! He is a great asset to our team and was more than happy to help. We value your business and look forward to seeing you in the future! Thanks again!

May 28, 2021

Tom Capps is one of the best salesman there is. He treats his customers like family!! Heritage is the best around thank you for everything! More

by peacha02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Heritage Cadillac responded

Thank you for this fantastic review. We know that Tom will appreciate your kind words! We are happy to hear you had such a good experience!

May 26, 2021

Great service with Heritage Cadillac I always keep coming back! All staff is professional and friendly. Also they make the process move along quick to get you out the door! My sales person Joe Ignoffo, great More

by agonzalez395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Heritage Cadillac responded

Thank you for taking the time to let us know about your experience! We are so that you had a great visit with Joe and the rest of the Heritage Cadillac team. We look forward to working with you again in the future!

May 26, 2021

Easy to get an appointment.I had Mike Hammorman check me in and was very nice and kept me informed.The cashiers are always friendly and helpful More

by grannytanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Heritage Cadillac responded

Thanks for this great review! We are so happy that we were able to make your service experience a good one from making an appointment all the way to check out. We look forward to seeing you again!

May 22, 2021

Mark and the Service department were all very professional. They only do what is needed with No pressure add ons. Always like when my vehicle is handled with care and is washed More

by rose1178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Jun 16, 2021 -

Heritage Cadillac responded

Rose, thank you for letting us know about your recent experience with us! Mark and the rest of the team will be thrilled to hear your kind words. Thank you for trusting us with your vehicle!

May 22, 2021

Linda, Chris and Burrell made things very easy for me and kept me informed step by step about the repair work of my car. Everything is great. More

by sanjo1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (collision), Mark Brennan, Linda Diaz
Jun 16, 2021 -

Heritage Cadillac responded

We will be sure to let the team know how much you enjoyed working with them during your service trip to the dealership. Thank you for this wonderful review!

Jun 16, 2021 -

sanjo1223 responded

No Problem!!

May 13, 2021

Friendly, competent and consumer driven. Service department is tops. It is strategically located for easy accessibility to metro Chicago. It has a proven record of excellent consumer dealings. More

by DBrinks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Jun 16, 2021 -

Heritage Cadillac responded

Thank you for leaving such a kind review! We are glad that you have had a great experience at our dealership. We hope to see you again soon!

May 13, 2021

My sell advisor was very professional she wor with me from the beginning to the end. Roy the finance maker was great also. Explain everything . More

by JazzyD7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Heritage Cadillac responded

We are so happy to hear that your sales process was very easy from start to finish. Thank you for leaving us this wonderful review!

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