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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
July 31, 2021
With my preapproval and selection the suv I selected didn't have all the features advertised, however Todd C located something for me EVEN BETTER! didn't have all the features advertised, however Todd C located something for me EVEN BETTER! More
by danie519
Employees Worked With
Todd Cunningham
July 30, 2021
Carlos is the best auto service professional I’ve ever worked with. He is professional, follows through on every detail and made the service visit the best experience I’ve had at Heritage yet. worked with. He is professional, follows through on every detail and made the service visit the best experience I’ve had at Heritage yet. More
by Suzanne
Employees Worked With
Carlos
July 28, 2021
Been buying from them for 22 years always the bestNever Been buying from them for 22 years always the best Never any problems when buying at Heritage Cadillac. Would recomend them to any one looking to bu Been buying from them for 22 years always the best Never any problems when buying at Heritage Cadillac. Would recomend them to any one looking to buy a new Cadillac. More
by jim h
July 27, 2021
Burrell handled in a prompt and friendly manner. I waited for the car and was in and out in less than 90 minutes.washed as well. for the car and was in and out in less than 90 minutes.washed as well. More
by Patrickjshannonjr
Employees Worked With
July 20, 2021
It was great, no problems, Carlos was very attentive and accurate. I think you hired a great new employee, he really cares, it shows. I am recommending your company to others. accurate. I think you hired a great new employee, he really cares, it shows. I am recommending your company to others. More
by david.fyhrie
Employees Worked With
Carlos
June 24, 2021
Mark Brennan, makes sure my vehicle is well maintained. Everyone at the dealership is very friendly and I am always very satisfied with the service I receive. Great dealership. Everyone at the dealership is very friendly and I am always very satisfied with the service I receive. Great dealership. More
by Mary
Employees Worked With
Mark Brennan
June 17, 2021
Heritage Cadillac staff is amazing. They go out of their way to make sure that you are accommodated with your time constraints. The vehicle is always maintained and/or repaired properly. way to make sure that you are accommodated with your time constraints. The vehicle is always maintained and/or repaired properly. More
by 2 Caddies
Employees Worked With
Mark Brennan
June 16, 2021
Mark Brennan, my service advisor, is the best in the business! I appreciate all he does, and his service techs! Heritage Cadillac is simply the best and only dealership I will ever use. business! I appreciate all he does, and his service techs! Heritage Cadillac is simply the best and only dealership I will ever use. More
by Ron
Employees Worked With
Mark Brennan
June 15, 2021
Best service center for car repairs in the Chicago area. Always a pleasure to stop in for service and repairs. Thank you for taking great care of my cars. Always a pleasure to stop in for service and repairs. Thank you for taking great care of my cars. More
by joeczep
Employees Worked With
Other Employees :
Roger Fowler, Mark Brennan, Linda Diaz
June 12, 2021
As always, great service. Michael was informed and very pleasant to deal with. According to the sign below 13 words are sufficient, why can't I submit what I had instead of reaching 25 words. Until this h pleasant to deal with. According to the sign below 13 words are sufficient, why can't I submit what I had instead of reaching 25 words. Until this happened, I was very well satisfied with service. This feels like harassment. You should rethink your review requests and believe me when I say, I won't ever give another review. More
by roberttip
Employees Worked With
