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Heritage Cadillac

Lombard, IL

Overview
Employees
Reviews
Vehicles
4.5
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,110 reviews

October 07, 2021

My experience with the service department has been excellent for the last 7 years. Mark Brennan is a great rep for your dealership More

by jadsr1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
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Oct 26, 2021 -

Heritage Cadillac responded

Thank you for this fantastic review, and for your loyalty over the years. Mark and the rest of our staff will be happy to hear your kind words. Come again soon!

October 03, 2021

Heritage Cadillac is top notch…. Great experience all around from sales to service!! Definitely recommend!! More

by michaelm2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
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Oct 04, 2021 -

Heritage Cadillac responded

Michael, thank you for such a kind review. We are happy to hear you enjoy our dealership. We look forward to working with you again soon!

October 01, 2021

They were on time with the appointment and the service was done in a reasonable time More

by Dpoole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Betancourt
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Oct 04, 2021 -

Heritage Cadillac responded

Thanks for this great review! We appreciate your business, come again soon!

September 24, 2021

your employees are always courteous, friendly & willing to help you address your automotive concerns no matter what mood you may be. More

by jim
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : fran, Roger Fowler, Mark Brennan
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Sep 28, 2021 -

Heritage Cadillac responded

Jim, thank you for the kind review! We are so happy to hear you have enjoyed working with our team. Come again soon!

September 22, 2021

Thanks you for the quick turn around on my oil change and tire rotation. Services is always great. More

by rboscaccy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
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Sep 28, 2021 -

Heritage Cadillac responded

Thank you for the review! We appreciate your business. Let us know if you need anything else in the future!

September 16, 2021

This dealership is always clean and everyone is very friendly and professional. The always treat you like you are family. More

by cindysegoconnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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Sep 17, 2021 -

Heritage Cadillac responded

Cindy, thank you for leaving us this fantastic review. We are so happy to hear you have enjoyed working with us here at Heritage Cadillac. We appreciate your business, and we look forward to working with you again soon!

September 05, 2021

Routine maintenance was performed promptly without any issues. Carlos was attentive to the process. The car was returned with the exterior washed and the interior vacuumed and cleaned. More

by saugusdave
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Betancourt
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Sep 28, 2021 -

Heritage Cadillac responded

Thanks for the review! We are happy to hear about your great service experience with Carlos. We appreciate your business!

September 01, 2021

Have been going there for many years and it’s always a great experience.would recommend it to anyone. Mark is always a pleasure to deal with. More

by Mnorvid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
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Sep 28, 2021 -

Heritage Cadillac responded

Thank you for the great review! We hope to work with you again in the future.

Sep 28, 2021 -

Mnorvid responded

Absolutely!

August 19, 2021

carlos B. was very helpful in resolving the rewards certificate for service rewards originally I choose the wrong certificate. He helped me walk through the process and had car serviced while we were More

by August Darga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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August 16, 2021

Very knowledgeable, thorough and talked us through the work, our options and got us quickly on our way. More

by CJS Cadillac owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Fowler
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