Heritage Cadillac

Heritage Cadillac has a first class apppearance and staff. My experience there was very positive and been a customer there for years. I have and would go back there again. Mr. Charles Hughes is a kn staff. My experience there was very positive and been a customer there for years. I have and would go back there again. Mr. Charles Hughes is a knowledgeable and friendly sales person. Good work team. More

We recently bought a 2010 Buick LaCrosse at Heritage Cadillac. In the last 30 years or more we have bought from your dealership. We would like to bring to your attention Fran Scepanorich. In the past, Cadillac. In the last 30 years or more we have bought from your dealership. We would like to bring to your attention Fran Scepanorich. In the past, we have had problems with the dealership, and if it weren't for her, we would have cut ties with the dealership. She is a very dedicated sales person. We will be happy to continue to do business with Fran at Heritage. We are enjoying our new car. Thank you. More

Ray made buying a new car easy and fun. He found exactly what we wanted and had it delivered to Lombard within days. The finance department was exceptionally helpful and we were in and out and in no time. what we wanted and had it delivered to Lombard within days. The finance department was exceptionally helpful and we were in and out and in no time. I would certainly recommend this dealership and especially Ray. More

I was a Patrick Cadillac customer, since my first car lease in 1985 until last week. My salesman left last year and I was assigned a new salesman by form email. Really? No call? I did visit the dealersh lease in 1985 until last week. My salesman left last year and I was assigned a new salesman by form email. Really? No call? I did visit the dealership last week, but didn't buy a car. I stopped at Heritage Cadillac after work the next day and met Ray. He was just like my old salesman, someone who really knows what a customer wants by talking to them. Less than one hour after I walked in I had purchased a car. If you are a long time customer anywhere, it isn't just about the price, but about the relationship you have with them. Ray and the staff I met at Heritage understand that and other dealerships should get that. More

Ray did a great job in getting my car to me. I told him what I wanted, and that was it. Great to do business with and I will do business again. I have not bought an American car in over 20 years. The Ca what I wanted, and that was it. Great to do business with and I will do business again. I have not bought an American car in over 20 years. The Cadillac is a fine jump back in to the American made. The finance department was equally impressive in service as Ray. More

Heritage has provided us with excellent service and Ghali has helped us for the past 15 years. He is even good when one of our cars in in for maintenance with good conversation or a loaner if need be. has helped us for the past 15 years. He is even good when one of our cars in in for maintenance with good conversation or a loaner if need be. We have never had a repair that needed to be redone. Work is always on time as quoted. they have been flexible to meet our need every time. More

recieved excellent customer service from charles hughes made buying a new car a very pleasant experience would recommend heritage cadillac to friends and family charles gave us all the information we neede made buying a new car a very pleasant experience would recommend heritage cadillac to friends and family charles gave us all the information we needed about our new srx and got in the car with us to show us how to use the car More

I have been a customer at Heritage Cadillac since 1999. I have leased 3 cars and purchased 1 in that time. I have brought friends to Heritage to purchase /lease cars. It is easy to say Heritage Cadillac I have leased 3 cars and purchased 1 in that time. I have brought friends to Heritage to purchase /lease cars. It is easy to say Heritage Cadillac and I are not strangers. We all agree on one thing.....If you want the most positive experience possible when you purchase/lease your next car please visit Heritage Cadillac in Lombard, Illinois. Bob Willems and Tim LeMire are two of the best professionals in the business. They make sure that you are happy with the car you have chosen. They make sure you feel relaxed and comfortable with your decision and the atmosphere at the dealership makes you feel as though you are dealing with professionals that will remember your name six months after you walk out the door. Mike Anton, who handles the Financial part of your deal is a pleasant young man who fits the mold of a professional from Heritage. Friendly, warm and courteous, not to mention knowing his business inside and out. The Service Department at Heritage is the best I have ever had the pleasure of dealing with. It's a one time stop at the Service Area. I have never gone back twice to get a problem fixed. As a matter of fact, in all this time, I have only been back twice to get a repair done. Goes to show what type of Cadillac you get at Heritage. If you want to have a happy experience with your next purchase/lease of a Cadillac go see Bob, Tim and Mike at Heritage Cadillac in Lombard, Illinois. You won't be sorry. More

THIS WAS THE SECOND CADY WE PURCHASED FROM FRAN. WE HAVE BOUGHT OTHER CADILLACS FROM OTHER DEALERS, BUT FELT WE HAD A BETTER EXPERIENCE WITH HERITAGE. FROM FRAN IN SALES TO THE GREAT SERVICE DEPARTMENT AND BOUGHT OTHER CADILLACS FROM OTHER DEALERS, BUT FELT WE HAD A BETTER EXPERIENCE WITH HERITAGE. FROM FRAN IN SALES TO THE GREAT SERVICE DEPARTMENT AND EVERYTHING IN BETWEEN WE REALLY ENJOY THE WAY HERITAGE DOES BUSINESS. More

New car so no evaluation on Customer Service and Quality of Work yet. Salesman was exceptionally polite. No high pressure sales tactics. Clear explanation on lease costs, etc. I believe I got as good of Work yet. Salesman was exceptionally polite. No high pressure sales tactics. Clear explanation on lease costs, etc. I believe I got as good a price as can be expected. Overall, I'd give a 5 of 5 rating. Salesman gave a lot of info prior to visit which I needed since I had had surgery five days prior. More