Heritage Cadillac

An excellent rating was earned by Heritage Cadillac the 1st day I called. I spoke to Fran and she blew me away with her professionalism, knowledge and personality. I got all my questions answered and was c 1st day I called. I spoke to Fran and she blew me away with her professionalism, knowledge and personality. I got all my questions answered and was convinced that Heritage was where I would do business. I am SOOOO happy with my purchase! I absolutely love driving my vehicle. I have gotten many compliments on it. I was well taken care of dealing with Fran. I would refer any and everyone to give Heritage Cadillac a call. Outstanding customer service experience. More

I have bought three cadillac at Heritage Cadillac. The first two were used and the last one was new 2010 srx. I would refer this dealership to anyone there was never any pressure to buy. Fran Scepanovich first two were used and the last one was new 2010 srx. I would refer this dealership to anyone there was never any pressure to buy. Fran Scepanovich has always been very professional and friendly. The service department visits have been outstanding. More

I have been dealing with Fran Scepanovich for over 15 years, I would never buy a car from anyone else, Very patient, professionial, and always very helpful. She is defitinetly an assset to your dea years, I would never buy a car from anyone else, Very patient, professionial, and always very helpful. She is defitinetly an assset to your dealership. Service to my cars have also been excellent Thanks to Fran for all her help. More

I am thrilled to be the proud owner of a 2011 red CTS Cadillac. This car rides like a dream and has all of the special features I need as a Realtor. The OnStar address locater is a huge help. I also l Cadillac. This car rides like a dream and has all of the special features I need as a Realtor. The OnStar address locater is a huge help. I also love the back-up mirror,such an important safety feature. We have been loyal Cadillac owners for years. That is because of the service we receive at Heritage Cadillac in Lombard. General Manager Bob Willems runs a wonderful and successful business. Everyone there is courteous, competent and friendly. Our salesman, Tim LaMire always goes the EXTRA MILE, even loaning us his own car when necessary. Mike Anton always puts a sharp pencil to the financials and makes them easy to understand. And I can't leave out Connie Gallagher who is always there to cheer us on with our new purchases. I think it says a lot that we think of these people as our friends. We appreciate the value we have in our Cadillac and the service that we have come to know as members of the Cadillac family at Heritage. More

Fran was very helpful in every way. I have always dealt with Heritage and everyone that I have come in contact with has been very friendly, considerate, and most of all very willing to listen to any concer with Heritage and everyone that I have come in contact with has been very friendly, considerate, and most of all very willing to listen to any concerns that I have had. Fran always kept in contact when I was trying to find a used car. More

Great experience! Ray tracked down the most fabulous car ever for me, the red CTS 2-door coupe, black interior, with all the extras. Then he helped my husband and me figure the best payment options, leasin ever for me, the red CTS 2-door coupe, black interior, with all the extras. Then he helped my husband and me figure the best payment options, leasing versus buying. The dealership service extras like the free car washes on Saturday and free maintenance during the lease of the car are very nice! More

My name is Tyre Evans and I would just like to express on how wonderful my experience at Heritage cadillac was. Fran and eddy both were wonderful people,But I must say that Fran really is a nice Salesperson how wonderful my experience at Heritage cadillac was. Fran and eddy both were wonderful people,But I must say that Fran really is a nice Salesperson she made me feel reassured in the process and made me feel like family.I really appreciate eddy going out of his way and working hard to get my deal done. I would love recommend other people to Heritage cadillac,and I also will be back there myself to purchase my cadillac cts-v Coupe. Thanks so much Tyre,Evans More

Ray was outstanding !!! I was very skeptical about a lease deal that the dealership was advertising. Ray told me to trust him it was all legit. I trusted Ray and am glad I did the deal I got was outstan lease deal that the dealership was advertising. Ray told me to trust him it was all legit. I trusted Ray and am glad I did the deal I got was outstanding. Salesmen like Ray will bring me back to this dealer every time.I will recommend Ray to all my friends without reservations. The whole process was awsome no waisted time, i did't have to spend hours at the dealer. This dealer knows how to get you in and out the door happy and satisfied. More

My daughter came home from college and said that she now needed a car. This was a Friday night. I said, "When?" She said, "Tomorrow." I usually drive a Buick, but that dealer had closed. My husband driv needed a car. This was a Friday night. I said, "When?" She said, "Tomorrow." I usually drive a Buick, but that dealer had closed. My husband drives a Cadillac, so we went to Heritage. Fran knew him by name even though he had purchased his car about 6 months prior. My criteria was a used car- low mileage. Fran found 3 choices in a matter of minutes. We quickly settled on what we decided was a fair price and I had a car. I felt like I had purchased a car I could rely on, and we didn't have to play the price "haggling" game with the dealership. Fran gives you her card with her hours, and is available to answer questions and no question is too dumb. She has a pleasant personality and really tries hard to match you up with the perfect car. We heartily recommend Fran and Heritage Cadillac. More

I had a pleasant experience when buying my car - Fran was kind and helpful - She had me take the car home. That was the selling point! I would recommend her. She is a great person. The last two years the s kind and helpful - She had me take the car home. That was the selling point! I would recommend her. She is a great person. The last two years the service department has been friendly and helpful also! The waiting room is comfortable. More