Heritage Cadillac

I HAD SHOPPED AROUND FOR A USED CTS AND RECEIVED A VARITY OF PRICES AND APPRAISALS FOR MY 2005 CADILLAC. I SHOULD HAVE NOT WASTED MY TIME AND WENT DIRECTLY TO HERITAGE. I TOLD MY SALES REP WHAT I WANTED, WE OF PRICES AND APPRAISALS FOR MY 2005 CADILLAC. I SHOULD HAVE NOT WASTED MY TIME AND WENT DIRECTLY TO HERITAGE. I TOLD MY SALES REP WHAT I WANTED, WE WORKED OUT A DEAL, I RECEIVED SEVERAL THOUSAND DOLLARS MORE FOR MY TRADE IN THAN OFERRED BY OTHERS AND I DROVE OUT WITH A NEW 2011 CTS. WE ARE VERY PLEASED WITH THE CONDITIONS AND LOVE THE CAR. TIM COULD NOT HAVE BEEN MORE PROFESSIONAL AND FRIENDLY. THEY WILL CONTINUE TO HAVE MY BUSINESS IN THE FUTURE. More

I was treated like a queen. Not just the salesman, who was excellent, but also the rest of the staff. The Sales Manager, Daren, was very helpful when I brounght my car back for the paint sealer applicatio was excellent, but also the rest of the staff. The Sales Manager, Daren, was very helpful when I brounght my car back for the paint sealer application. I got the deal I wanted with a few extras thrown in. I like the fact that they have a convenient location. They have a beautiful showroom that highlights the vehicles on the showroom floor. I was shown all the details of the vehicle I chose but whithout high pressure sales tactics. It took about six months for me to fianlly decide on my SRX and one of the reasons I chose a Cadillac and this dealer was the way I was initially treated. More

I purchased two pre owned cadillac's this week, a Escalade ESV and a DeVille. Both vehicles were very clean and well maintained. Basil worked with me for a while to find the right ESV as they are tou Escalade ESV and a DeVille. Both vehicles were very clean and well maintained. Basil worked with me for a while to find the right ESV as they are tough to find. I have purchased a Deville from Basil in the past and was very happy with his service then as well as now. The service department has excellent mechanics Ken, Bill and Mike should I ever need any work done. I trust all of these guys to provide the best personal service you could expect. I am very happy with the deal. More

This was our second Cadillac dealership that we visited. What a huge difference from the first. From the moment that we walked in the door, everyone was friendly, there was no hastle, they made us a great What a huge difference from the first. From the moment that we walked in the door, everyone was friendly, there was no hastle, they made us a great deal and offer from the start. We had very little negotiations as they met our needs quickly. The car that I wanted needed to be located and they did so quickly and had it onsite from another state within the next two days. They were quick and efficient and had everything ready when we arrived to pick up the car. I would recommend this dealership to others without hesitation. Thanks for everything and I love my new Cadillac CTS Coupe!!! More

I had a very good experience. I got the price and vehicle that I wanted and was treated in a very straightforward and businesslike manner by both Ray and Michael. I will definately use Heritage for s vehicle that I wanted and was treated in a very straightforward and businesslike manner by both Ray and Michael. I will definately use Heritage for service of the vehicle and for future car purchases. More

I have dealt with this dealer for over 30 years now and have always been happy with them. The sales representative I deal with is one I have used for about 15 years now. They have come to know my needs a have always been happy with them. The sales representative I deal with is one I have used for about 15 years now. They have come to know my needs and likes and anticipate them. Prices may not be what from view is great, but they are fair. The service department is great and on only one occasion in 30 years did I have to return a second time for the same problem. Overall, my loyalty is based on good experiences at this dealership. More

This was our first new purchase of a Cadillac. I had heard that Heritage Cadillac was a good dealer to visit. We were very satisfied with our Sales Associate,Ghali Bazzi. He let us test drive different heard that Heritage Cadillac was a good dealer to visit. We were very satisfied with our Sales Associate,Ghali Bazzi. He let us test drive different models of Cadillacs for period of time so we could make our decision. He was very courteous, professional and answered all our questions. After our purchase, he took time to explain the many features on the vehicle we purchased. The Business Mgr. was also very professional and answered any questions we had. The Service Dept. is also great. They are very courteous and the minor repair I had was fixed in a timely manner. I would recommend Heritage Cadillac very highly. More

Fran (sales) was knowledgebale and extremey respectful of our bust schedule. She took care of everythin possible before we arrived so our time at the dealer when wepicked up the truck was minimal. The busi our bust schedule. She took care of everythin possible before we arrived so our time at the dealer when wepicked up the truck was minimal. The busines manager was also VERY accurate and efficient and did nit pressure us into something we did not want. Very impressed witht he entir operation. More

We decided on the lease program for the new Cadillac CTS, and our sale associate, Ray "Charles" Gandurski was wonderful to work with he answered all of our questions regarding the lease inclusives such as se and our sale associate, Ray "Charles" Gandurski was wonderful to work with he answered all of our questions regarding the lease inclusives such as service, operation, etc. The hospitality of the entire dealership was great. We couldn’t be happier with our decision. We’ll definitely be considering Heritage on our next purchase. Thank You! More

This dealer was extremely accommodating. The sales consultant (Mr. Ghali Bazzi) had complete knowledge of the vehicle we purchased. He arranged for several test drives and used each as an opportunity consultant (Mr. Ghali Bazzi) had complete knowledge of the vehicle we purchased. He arranged for several test drives and used each as an opportunity to explain the many features of the Cadillac CTS-V that we purchased. We contacted 6 dealers for quotes and Heritage was the best and most responsive. Our original contact (Larry Acker) stayed involved in the process and responded within minutes to every inquiry. This is a "No Pressure" dealership. Anyone looking for a Cadillac in the Chicagoland area MUST include them in the search. It was the best buying experience ever. I have purchased over 50 new cars. I asked the dealer if there were sites that would allow me to give them the praise that they were due. More