Heritage Cadillac

i found this car online they contacted me right away and when i got their the car was even better then it appeared on line, but the reason for my rating come from prior experience see i looked at this same when i got their the car was even better then it appeared on line, but the reason for my rating come from prior experience see i looked at this same car at six other places but the experience was not the same because the car didn't match the online description the dealerships were not as clean and the sales man didn't really care about my needs. but Glenn Uatas imediatly changed this he worked with my needs and options and did everything he could to make this sale work according to my specific needs so not only did i get the car i wanted but i had a sales person go exceedingly above and beyond my expectations. More

I have purchased my past 4 cars using the autotrader.com and cars.com websites. Using this method, I located a 2008 Buick Lucerne at Heritage Cadillac. From my initial contact to get the basic information a and cars.com websites. Using this method, I located a 2008 Buick Lucerne at Heritage Cadillac. From my initial contact to get the basic information about the car to my purchase, all phases of the dealership and the buying experience were excellent. Basil Chiocca was my sales professional. He is very friendly,respectful and knowledgeable and gave me 10 star service on a scale of 5. One month later, I am very pleased with my purchase and the value I have received from the standpoint of money spent and overall car performance. The local dealerships in Northwest Indiana were not even close to being price competitive. I drove from Southwest Michigan ( 5 Total hours roundtrip) and Basil made the trip worth every mile. Thanks again Basil and the professional staff at Heritage Cadillac. Ed Pilarski More

We contacted three dealers in our area, and Ray Gandurski got the sale because he produced the car exactly as my wife wanted it, and with all of the features that we felt were necessary. He was very helpful got the sale because he produced the car exactly as my wife wanted it, and with all of the features that we felt were necessary. He was very helpful in the initial contact through the internet, and followed through with every question and need that we had. We got the price we felt was the right price for us, and there was no "high pressure" or the bait-and-switch tactics we received from another dealer. Ray delivered the car when he said it would be delivered, walked us through the paperwork, and took my wife through the "programing" necessary to use the functions the CTS offers. In short, Ray was very professional, offered good advice, and followed through on every question. We bought the CTS from Ray...doesn't that answer the question? And, yes, I would recommend Ray and Heritage Cadillac to others. We both like the car. R.E. Bohn More

Dealt with Ray on the purchase of a new CTI. This was my first Cadillac purchase and was probably the best car buying experience I have ever had. Ray was extremely professional, knowledgeable and honest. first Cadillac purchase and was probably the best car buying experience I have ever had. Ray was extremely professional, knowledgeable and honest. This was a low pressure sale and the deal I received on my new CTI was fantastic. Mike in the finance dept was also excellent! I have a couple Caddy dealers that are closer to home, but these guys seem to have the best deals... I highly recommend this dealership. More

From the moment I walked in the door, I knew I had found the right dealership. Everyone was so helpful and courteous. I was introduced to Tim Lamire and he helped me through the process of buying a new SRX. the right dealership. Everyone was so helpful and courteous. I was introduced to Tim Lamire and he helped me through the process of buying a new SRX. He was great. I would certainly recommend this dealership to anyone. More

I had an knocking sound and was not sure I could make it to Heritage where I bought my car. I took it to another dealer and was told I had blown a bearing and needed a half block engine repair and it would to Heritage where I bought my car. I took it to another dealer and was told I had blown a bearing and needed a half block engine repair and it would cost me $6,500 and I had a warranty that had apparantly expired. I called Heritage the next week and they had it towed and did the repairs. I feel they stepped up for me as their customer and covered most of the repair less a deductible under a partial warranty and saved me a lot of money. They know now they have a customer for life. I would like to commend that entire team for the job and effort to help based on a problem that had been occurring with other vehicles. I feel they went above and beyond the call of duty and were very helpful and always kept me in the loop. I will go out of my way to recommend anyone to purchase from Heritage Caddilac. I have never had a problem with the outstanding service and respect they show me as a customer and that it why I rate Heritage Cadillac SUPERIOR. Thank you More

Tim LeMire worked to get me the best price and provided me the exact car I was looking for. Tim and his GM Bob Willems have again earned my repeat business and I would reccomend them to anyone looking for me the exact car I was looking for. Tim and his GM Bob Willems have again earned my repeat business and I would reccomend them to anyone looking for a new Cadillac. Their professionalism and attention to detail was greatly appreciated. More

I have leased new cars from this dealership for the last ten years. I saw an ad in the Chicago Tribune for a new 2011 CTS All Wheel Drive for a very low lease rate and thought the dealer would try to sell u ten years. I saw an ad in the Chicago Tribune for a new 2011 CTS All Wheel Drive for a very low lease rate and thought the dealer would try to sell up. They provided the car as presented in the paper with no changes or gimmicks! I signed on the dotted line. Thank You Phil Culinovic and Heritage Cadillac. I have a great car and a great deal! More

Ray was easy to deal with and I never felt I was being "sold". It took us less than two hours at the dealership from the time we walked in the door and drove home are new car. "sold". It took us less than two hours at the dealership from the time we walked in the door and drove home are new car. More

Much more competitive than Cadillac of Naperville and no high pressure tactics. I originally went to Naperville but the sales manager was not flexible (the sales guy was good). A friend told me about her high pressure tactics. I originally went to Naperville but the sales manager was not flexible (the sales guy was good). A friend told me about heritage and I cut a deal that day. They were fair, honest and up front More