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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
December 08, 2011
Chuck was very professional and helpful. We knew everything about the new car we were leasing as well as other options available. After shopping around, he also had the best deal going! We got the c everything about the new car we were leasing as well as other options available. After shopping around, he also had the best deal going! We got the car, the price and payment options we wanted. We drove away with a great car and understood how to use all the wonderful "bells and whistles" included. Thanks Mr. Beasley! More
by StephenHill
Employees Worked With
Chuck Beasley, Chuck Beesley
October 17, 2011
I have been dealing with Heritage for over 20 years. It was my dream as a kid to be able to walk into the dealership and buy a new Caddy. Well, my dream has been coming true over and over and over! When I was my dream as a kid to be able to walk into the dealership and buy a new Caddy. Well, my dream has been coming true over and over and over! When I walk in, I'm treated with respect; treated like a friend. I would highly recommend Heritage Cadillac! More
by nick
Employees Worked With
Duppler, Ed Duppler
October 03, 2011
Basil Chiocca was very professional, friendly, and easy to deal with. I purchased a used vehicle at a very good price, but my excellent condition trade-in did get not get as much as it should have. Facil to deal with. I purchased a used vehicle at a very good price, but my excellent condition trade-in did get not get as much as it should have. Facility was top notch and a great selection of vehicles. I would recommend this dealer, but always do your home work before shopping. More
by tcolemansr
Employees Worked With
Basil Chiocca
October 01, 2011
Great dealership and Carlos Hernandez is very well mattered and takes the time that is needed in purchasing a vehicle. No shortcuts or poor impression from this sales person. “Top-shelf” all the way mattered and takes the time that is needed in purchasing a vehicle. No shortcuts or poor impression from this sales person. “Top-shelf” all the way. I would recommend him to my father. More
by DonBeverly
Employees Worked With
Carlos Hernandez
September 06, 2011
We had a great experience over all. Carlos was easy to talk to and explained are lease options to us that made it very easy to understand. They took care of are old truck when returning our vehicle from talk to and explained are lease options to us that made it very easy to understand. They took care of are old truck when returning our vehicle from another lease. Everyone made our purchase here a great experience. More
by mike072807
Employees Worked With
Carlos Hernandez
September 06, 2011
Wow ! This has to be the best car buying experience I have ever had. I would buy a hundred more cars from Fran Scepanovich. Shes the friendliest most professional car salesperson I have ever had the priv have ever had. I would buy a hundred more cars from Fran Scepanovich. Shes the friendliest most professional car salesperson I have ever had the privilege of working with. She took great care of me and I will come back to see her when I buy my next Cadillac. Heritage Cadillac proved to me their commitment to excellent customer service. I cant say anything bad about any aspect of my car purchasing experience. This is a 5 STAR dealership second to none ! Bob Evans Romeoville Il. 815-293-3770 More
by bobe5531
Employees Worked With
Fran Scepanovich
September 01, 2011
Chuck Hughes is a great salesman. I have leased at least 5 cars through Chuck and each and every time he comes through for me. He knows what my likes and dislikes are and strives to meet those requirements 5 cars through Chuck and each and every time he comes through for me. He knows what my likes and dislikes are and strives to meet those requirements. Chuck is always available and always a pleasure to work with in leasing a new car. He makes the whole process painless. Hsns Voelz More
by hdvoelz
Employees Worked With
Chuck Hughes
August 31, 2011
The sales person (Fran Scepanovich) whom I worked with was very friendly, courteous and honest. I am very happy with the car -I got a great deal and finacing- I will recomend all my friends to shop at Her was very friendly, courteous and honest. I am very happy with the car -I got a great deal and finacing- I will recomend all my friends to shop at Heritage Caddillac when buying a new or used car-Also the business manager (Michael Anton) was a pleasure to work with on finacing More
by gwlodek
Employees Worked With
2
August 30, 2011
My family and I have been very pleased in working with Dave Fansher and Dave Phillips (Service) for serveral years. Between my two son's and I, we have leased more than fifteen(15) Cadillac's from Heritag Dave Fansher and Dave Phillips (Service) for serveral years. Between my two son's and I, we have leased more than fifteen(15) Cadillac's from Heritage Cadillac and found their dealership outstanding in every way. Customer's are treated like family, any service work is done expertly and on time, The quality of personnel are outstanding in every way. Dealing with Heritage Cadillac is highly recommended. You will be very pleased with the total transaction. More
by GVjD2707
Employees Worked With
Dave Fansher Dave Phillips
August 28, 2011
Chuck and the other sales staff were extremely accommodating, informative, and honest. They were always available to answer the many questions I had regarding turning in my previous lease, and I accommodating, informative, and honest. They were always available to answer the many questions I had regarding turning in my previous lease, and I think my new lease turned out great! Looking forward to working with them again in the future. More
by wickgrad
Employees Worked With
Chuck Beesley
