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Heritage Cadillac

Lombard, IL

4.5
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,110 reviews

December 04, 2021

Very fast great service will go again and will tell my friends to go there More

by Tjwolfe54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Glazier
Dec 29, 2021 -

Heritage Cadillac responded

Thanks for this kind review! We appreciate your support and spreading the word about us. Let us know if you need anything in the future!

December 03, 2021

totally happy with the service I received from Mr. Henry Burrell and will always come to Heritage Cadillac to take care of my SUV on a regular basis More

by lsh2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Heritage Cadillac responded

Thank you for taking the time to leave us this review. We appreciate the kind words. Come again soon!

November 23, 2021

Mr. Henry offered excellent service, fast and knowledgeable; what a guy! I’ll definitely be coming back to Heritage Cadillac! More

by Folohme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
November 09, 2021

Their service is outstanding. Burrell John and Chrissy all coordinated and made it work in a timely manner More

by skendzel4@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paz. And Chrissy
Nov 12, 2021 -

Heritage Cadillac responded

Thank you for this fantastic review. The team will appreciate your kind words. We hope to see you again soon!

November 08, 2021

Carlos did a great job of diagnosing the problem at hand. Also very good at taking care of some routine maintenance that I had missed. More

by Jones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 12, 2021 -

Heritage Cadillac responded

Thank your for leaving us a review! We are happy to hear you had a positive experience working with Carlos for your car maintenance. Come again soon!

November 04, 2021

Can’t find a more precise and detail oriented sales person in the industry! Highly recommended More

by Dewain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
Nov 05, 2021 -

Heritage Cadillac responded

Thank you for this great review! We are happy to hear your experience searching for a car went well. Let us know if you need anything in the future!

November 02, 2021

Service advisor Mark was very Knowledgeable and helpful. I would also like to add he was very friendly and personable. More

by Sharpdressedman46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Nov 05, 2021 -

Heritage Cadillac responded

Thank you for this great review! We appreciate your business, and we look forward to seeing you again soon!

Nov 05, 2021 -

Sharpdressedman46 responded

The review I wrote on my Visit to Heritage Cadillac was totally true! My advisor was alll I said and more. The young lady at the payment disk was just as personable and helpful as Mark my service advisor. As a matter of fact she even gave me a package of famous Amos chocolate chip cookies and thank me for doing business with Heritage Cadillac. Do you believe that it’s true. Duane Baker

October 28, 2021

I always receive excellent service at Heritage. Burrell Henry is knowledgable and very helpful. Highly recommend this dealership More

by bkalonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Heritage Cadillac responded

Thanks for this fantastic review. We appreciate your business, and we hope to see you again soon!

October 17, 2021

Carlos was polite, friendly and efficient. He waited on me promptly even though I was a little early for my appointment. He explained everything and directed me around the building. Service was great! More

by pandmmeere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Chiocca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
Oct 26, 2021 -

Heritage Cadillac responded

We appreciate your taking the time to leave us this great review! We hope to work with you again in the future!

October 07, 2021

Very helpful staff and great atmosphere. Helped me understand how to install battery in my remote. Clean area while waiting for car. More

by r.pavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Heritage Cadillac responded

Thank you for this great review! We are happy to hear you enjoyed getting your vehicle serviced with us. Come again!

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