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Heritage Cadillac

Lombard, IL

Overview
Employees
Reviews
Vehicles
4.8
1,108 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,108 reviews

November 23, 2021

Mr. Henry offered excellent service, fast and knowledgeable; what a guy! I’ll definitely be coming back to Heritage Cadillac! More

by Folohme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
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Helpful
November 09, 2021

Their service is outstanding. Burrell John and Chrissy all coordinated and made it work in a timely manner More

by skendzel4@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paz. And Chrissy
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Nov 12, 2021 -

Heritage Cadillac responded

Thank you for this fantastic review. The team will appreciate your kind words. We hope to see you again soon!

Helpful
November 08, 2021

Carlos did a great job of diagnosing the problem at hand. Also very good at taking care of some routine maintenance that I had missed. More

by Jones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 12, 2021 -

Heritage Cadillac responded

Thank your for leaving us a review! We are happy to hear you had a positive experience working with Carlos for your car maintenance. Come again soon!

Helpful
November 04, 2021

Can’t find a more precise and detail oriented sales person in the industry! Highly recommended More

by Dewain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daren Schaffert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
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Nov 05, 2021 -

Heritage Cadillac responded

Thank you for this great review! We are happy to hear your experience searching for a car went well. Let us know if you need anything in the future!

Helpful
November 02, 2021

Service advisor Mark was very Knowledgeable and helpful. I would also like to add he was very friendly and personable. More

by Sharpdressedman46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
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Nov 05, 2021 -

Heritage Cadillac responded

Thank you for this great review! We appreciate your business, and we look forward to seeing you again soon!

Nov 05, 2021 -

Sharpdressedman46 responded

The review I wrote on my Visit to Heritage Cadillac was totally true! My advisor was alll I said and more. The young lady at the payment disk was just as personable and helpful as Mark my service advisor. As a matter of fact she even gave me a package of famous Amos chocolate chip cookies and thank me for doing business with Heritage Cadillac. Do you believe that it’s true. Duane Baker

Helpful
October 28, 2021

I always receive excellent service at Heritage. Burrell Henry is knowledgable and very helpful. Highly recommend this dealership More

by bkalonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Heritage Cadillac responded

Thanks for this fantastic review. We appreciate your business, and we hope to see you again soon!

Helpful
October 17, 2021

Carlos was polite, friendly and efficient. He waited on me promptly even though I was a little early for my appointment. He explained everything and directed me around the building. Service was great! More

by pandmmeere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Chiocca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
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Oct 26, 2021 -

Heritage Cadillac responded

We appreciate your taking the time to leave us this great review! We hope to work with you again in the future!

Helpful
October 07, 2021

Very helpful staff and great atmosphere. Helped me understand how to install battery in my remote. Clean area while waiting for car. More

by r.pavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Heritage Cadillac responded

Thank you for this great review! We are happy to hear you enjoyed getting your vehicle serviced with us. Come again!

Helpful
October 07, 2021

My experience with the service department has been excellent for the last 7 years. Mark Brennan is a great rep for your dealership More

by jadsr1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Report | Print
Oct 26, 2021 -

Heritage Cadillac responded

Thank you for this fantastic review, and for your loyalty over the years. Mark and the rest of our staff will be happy to hear your kind words. Come again soon!

Helpful
October 03, 2021

Heritage Cadillac is top notch…. Great experience all around from sales to service!! Definitely recommend!! More

by michaelm2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Report | Print
Oct 04, 2021 -

Heritage Cadillac responded

Michael, thank you for such a kind review. We are happy to hear you enjoy our dealership. We look forward to working with you again soon!

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