Back

Heritage Cadillac

Lombard, IL

4.6
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
Contact Dealership

303 W Roosevelt Rd

Lombard, IL

60148

Directions

By Type

Showing 1,110 reviews

September 29, 2024

I want take a moment to thank Mirta Guerrero and Cory Bakr for getting me to a 2021 Cadillac Escalade ESV.They are wonderful to work with.no pressure in buying from Heritage Cadillacof lombard,il. When i More

by mark rizzio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Clapper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Bakr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIRTA GUERRERO
September 03, 2024

Simple Flat Out Liars. All I asked is does the car have any smoke odors and the sales person said NO I got to the dealership and saw the car sitting out front with all of t More

by Buddy's T's
Recommend Dealer
No
Employees Worked With
Kyu Kim
November 30, 2023

I want to share my sheer frustration with Heritage Cadillac in Lombard! If I can help prevent anyone else experiencing what I did, I hope this helps open some eyes. The treatment that I received f More

by rsshoef
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Fowler
October 23, 2023

I would not recommend this dealership to anyone. Buyer, please be aware and stay from this dealership and auto services department because they are not helpful to any of their customers. I purchased More

by TYE
Recommend Dealer
No
Employees Worked With
Basil Chiocca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ignoffo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock
Oct 25, 2023 -

Heritage Cadillac responded

Thank you for your feedback please contact our General Sales Manager Daren Schaffert 630-629-3300 ext. 1240 to discuss your concern.

September 17, 2023

The sales and finance team were extremely efficient in getting me in and out the door. More

by jst1864
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pernell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Excellent to work with, Pernell was fair and professional that is all you can ask for. More

by Bob B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pernell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Herzberg
April 12, 2023

Management must spend all day writing positive reviews cause this dealership is a joke. Owner not even listed on website. Body shop run by idiots. Read outside reviews reveal many of the same feelings. Po More

by Thelaw
Recommend Dealer
No
Employees Worked With
Body shop
Apr 14, 2023 -

Heritage Cadillac responded

Thank you for your review I would like an opportunity to resolve your concern please contact Roger Fowler at 630-629-3300. Look forward to hearing from you

March 28, 2023

Good service on a timely base with good accommodations while waiting. Need to improve cwash More

by Herb.b.re
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Heritage Cadillac responded

Herb, I'm happy to hear you liked your service experience. As part of our remodel the Carwash is scheduled for Maintenance and upgrades. Thank you again for your business! Daren Schaffert GSM

March 20, 2023

It was such a great experience purchasing our new 2023 XT6. Our sales consultant Pernell M. was so knowledgeable and informative to all the questions we that we had on the vehicle. The Sales manager Isaac More

by J.Zavala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pernell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Corral, Isaac Herzberg
Mar 20, 2023 -

Heritage Cadillac responded

Mr. & Mrs. Zavala, Enjoy your beautiful Opulent Blue 2023 Cadillac XT6 and welcome to the Heritage Cadillac Family!!! Sincerely, Isaac Herzberg Sales Manager Heritage Cadillac, Inc.

March 04, 2023

I don't like typing so that is all you are going to get . get it. More

by dplietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Morino
1
...