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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,131 Reviews

1,131 Reviews of Herb Gordon Subaru - Service Center

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July 21, 2018

Very friendly and good quality service I bought my Subaru Forester from this dealer a couple years ago; the sales team was so great that I decided to try out their service department as wel More

by Raja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hi Raja, we are very happy to have provided you with such a positive experience! We sincerely thank you for the great review, and look forward to seeing you again soon!

July 20, 2018

Painless and easy servicing Mike makes servicing my car extremely easy and hassle free. I drop my car off, tell him what I need done and it gets done every time without any worry More

by D. Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 20, 2018

Oil change Very speedy. I was able to get exactly what I wanted, fast, with no other recommendations for other services. He understood hat I needed to get out th More

by charleswonjunchang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

July 19, 2018

Great customer service I'm very happy with the service I received at Herb Gordon Subaru. Easy to setup service maintenance and staffs are very friendly and helpful. Feelin More

by Lionel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Herb Gordon Subaru responded

Lionel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2018

Top Notch & Trustworthy!!!! From start to finish, this place has been nothing short of WONDERFUL! I bought my Subaru at Herb Gordon Subaru in Silver Spring, MD. Professionals t More

by marvin!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Herb Gordon Subaru responded

Hello, we are so happy to read such a great review about Herb Gordon Subaru! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

July 18, 2018

Great experience! Always a pleasure working with Vitaliy! Appreciate him making sure my car is taken care of. Very pleased with my service. I always leave knowing my ca More

by EBrewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you and we look forward to your next visit!

July 17, 2018

Great I had a great experience when I purchased my car last year and the rhis is my second service. They still have not disappointed me. More

by Jthutt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 20, 2018 -

Herb Gordon Subaru responded

We are so happy to read such a great review about Herb Gordon Subaru! Thanks for choosing us for all of your automotive needs! Until next time, take care!

July 16, 2018

24k service Excellent customer service. Thorough explanation, loaner car great, time completed as promised, replacement of wiper blades and adding extra frion w More

by Janemo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2018

Quick and easy I've been to this dealership for service twice now and both times have been an easy in and out experience even though I did not make an appointment. More

by Lindsey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Herb Gordon Subaru responded

Hi Lindsey, thank you so much for your positive comments about Herb Gordon Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2018

Subaru Maintenance I bought my car at Herb Gordon Subaru and continue to bring it back for service because the entire team and staff go out of their way to be extremely More

by anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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