Herb Gordon Subaru - Service Center

Excellent customer service The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and The service dept is excellent! You can set up your appointment online and they send a timely reminder. When you arrive they greet you right away and are very efficient smd thorough at checking out your car. You can also text your service rep any time and they will help you navigate what you might need. More

Best Subaru service Consistently provides excellent, reliable, dependable service. It gives me peace of mind to know that my cars are being maintained by knowledgable sta Consistently provides excellent, reliable, dependable service. It gives me peace of mind to know that my cars are being maintained by knowledgable staff. They provide excellent customer service. More

Thorough CS does a good job making sure you understand what they did and why. Never tried to upsell me anything i didnt need. Provided discount to offset previ CS does a good job making sure you understand what they did and why. Never tried to upsell me anything i didnt need. Provided discount to offset previously performed service on 30,000 mile. More

Quick and always polite I've been to Herb Gordon Subaru working with Vitaliy several times. Every experience has been outstanding. Professional staff and quick service. Defin I've been to Herb Gordon Subaru working with Vitaliy several times. Every experience has been outstanding. Professional staff and quick service. Definitely has my recommendation. More

Great service and staff Great service speedy efficient and customer friendly. Vitali was great service advisor. I had Made a same day appointment and car wash was very much a Great service speedy efficient and customer friendly. Vitali was great service advisor. I had Made a same day appointment and car wash was very much appreciated.. More

Vitaliy Khlebnikov is awesome! Vitaliy at Herb Gordon Subaru has been an excellent advisor regarding the maintenance of my Legacy. He is always courteous, easy going and helpful. Vi Vitaliy at Herb Gordon Subaru has been an excellent advisor regarding the maintenance of my Legacy. He is always courteous, easy going and helpful. Vitaliy always gets back to me right away when there is any kind of issue with the car. I trust him and feel very comfortable bringing the car to him. It’s a big bonus to have this kind of peace of mind. More

Windshield replacement and routine service Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine s Rodney is great! He made the process of going through a cracked windshield replacement much easier than I expected and also made time for my routine service and a fix to my Bluetooth system while I was there. More

Pleased Bought my car at Herb Gordon a little over 2 years ago. I have found Herb Gordon service to be professional, trustworthy, and hospitable. I love being Bought my car at Herb Gordon a little over 2 years ago. I have found Herb Gordon service to be professional, trustworthy, and hospitable. I love being able to make appointments online. I appreciate the teamwork. Bob happened to be walking out the door as I drove up. He immediately checked me in and passed me over to Vitaliy, who provides my service. He explains with as much detail as I want what needs to be done. Usually, I wait. Vitaliy tells me how long it will be; they're either right on time or quicker. More

Excellent Service w/Professional Staff No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professio No matter how many times I come here- usually for routine maintenance, I always leaves impressed by the quality of service and friendly, yet professional service I always receive. The customer service reps, especially Vitaley, are candid, honest and make getting your vehicle serviced as painless as possible. More

First service It was my first time in this dealership. Great hospitality of staff. They were also very detailed and patient with explaining issues with my vehicle. It was my first time in this dealership. Great hospitality of staff. They were also very detailed and patient with explaining issues with my vehicle. Would recommend this dealership. Also loved the free donuts while waiting! More