Herb Gordon Subaru - Service Center

Tire replacement This was the second time this year I had to have a tire replaced due to puncture. I am getting great use out of my tire warranty and the Herb Gordon f This was the second time this year I had to have a tire replaced due to puncture. I am getting great use out of my tire warranty and the Herb Gordon folks take great care of me. I drop in without an appointment, get service fast and an on the road in an hour and a half. More

Emergency Service I came in with a Check Engine Light on while traveling from Maryland to my home in Maine. Vitaliy took care of the situation, diagnosed the problem ( I came in with a Check Engine Light on while traveling from Maryland to my home in Maine. Vitaliy took care of the situation, diagnosed the problem (bad alternator), fixed it within an hour, and sent me on my way so much more promptly than I had feared. What a great service! Vitaliy was such a gentleman. Thank you! More

They Always Treat me like Royalty Herb Gordon Subaru has always been the only trustworthy place to go to when it comes to Vehicle Purchase and Service. They tell you what you need with Herb Gordon Subaru has always been the only trustworthy place to go to when it comes to Vehicle Purchase and Service. They tell you what you need without trying to upsell something that you don't really need. Which is needless to say: Trustworthyness separates this Dealership from every other dealership and makes people like myself keep coming Back! The Herb Gordon Family of Dealerships is Definitely the Way to Go! More

Excellent, Fast Service I came in after making an appointment online for 9:30AM to check the A/C, and they took me right away. The -very friendly- service manager showed me w I came in after making an appointment online for 9:30AM to check the A/C, and they took me right away. The -very friendly- service manager showed me where everything was and made sure I had everything I needed. The problem was a leaking condenser, which they diagnosed and fixed (under warranty) within two hours from the time I arrived. Amazing service; I unquestionably recommend Herb Gordon Subaru. More

Easy, easy, easy Literally every time I take my car here Mike always goes above and beyond for me. I got a flat tire, he got me a new one less than 24 hours at no char Literally every time I take my car here Mike always goes above and beyond for me. I got a flat tire, he got me a new one less than 24 hours at no charge. Like I said, Easy. More

excellent service quick turnaround on the service.initial thought was i was going to be there for about an hr but they finished oil change,tire rotation,wash and inspec quick turnaround on the service.initial thought was i was going to be there for about an hr but they finished oil change,tire rotation,wash and inspection in less in 45min.cool customer service btw.great job guys👍🏾 More

Great service I felt welcome and appreciated as a customer. The service was professional and friendly. Overall, it was really great even though I had to wait for a I felt welcome and appreciated as a customer. The service was professional and friendly. Overall, it was really great even though I had to wait for a while. More

Excellent service Phoned the service department Wednesday after 4:00 with a tire leaking air. Vitaliy was able to schedule an appointment for Thursday. We checked in Th Phoned the service department Wednesday after 4:00 with a tire leaking air. Vitaliy was able to schedule an appointment for Thursday. We checked in Thursday 1:30, rediscussed the tire situation and the service needed. Vitaliy kept us informed all along the way and the job was completed under the original time of 1.5 hours he had told us at the beginning. More

Herb Gordon Subaru My experience with Subaru has been gained over the course of over twenty years, and six vehicles. Each generation of Subaru motor car has included cu My experience with Subaru has been gained over the course of over twenty years, and six vehicles. Each generation of Subaru motor car has included current safety technology, as well as the reliability that comes with quality components and manufacturing. In the recent past, I have been very pleased with the availability of “Eye Sight,” blind-spot sensors and warning devices, and other enhancements that caused me to purchase replacement vehicles earlier that I would have otherwise traded in my existing car. The Service Department at Herb Gordon Subaru has consistently been at the top of their game. They have always been eager to correct any problems I have experienced. Over the years and several cars, I can attest that they handle routine service and maintenance matters with the same courtesy and enthusiasm as when the car was driven off the showroom floor. I choose to deal with Herb Gordon Subaru, which is not the nearest dealership to my home, because of the consistent good value I receive from my trade-in, the professional manner in which the financial transactions are handled, and the reliable, courteous, and accurate service they provide after the sale. More

Helpful and easy. I was able easily find my way to service and was helped immediately. It was my first time coming in for service for my new Subaru and was explained ev I was able easily find my way to service and was helped immediately. It was my first time coming in for service for my new Subaru and was explained every part of the process. Every question I asked was answered respectfully and I was even given information on paper for better understanding and future reference. I was escorted to the lobby and felt very welcomed. During my routine oil change, there was an issue with one of my tires which was alerted to me immediately. This issue did not make a very drastic change to time being waited, which was helpful. More