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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,131 Reviews

1,131 Reviews of Herb Gordon Subaru - Service Center

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November 29, 2018

Wonderful service Michael makes the process of bringing your car to the dealership for a service a nice one - he’s friendly and detailed in his explanations of what ser More

by LArvon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Thompson
November 28, 2018

Service Everyone is very helpful and they let you know who to speak to to get the assistance you need. They’ve always finished on time for me and sometimes ah More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Herb Gordon Subaru responded

We appreciate your positive review about your experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 03, 2018 -

Herb Gordon Subaru responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

In and out no hassle great service Vitaliy, as always, was wonderful. He got the work done quickly and communicated with me every step of the way. I would recomend him to all my friends More

by Notinterested
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Herb Gordon Subaru responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2018

Superb Subaru Service Been going here for a year for my 2017 Subaru Forester servicing needs and I can say that this is worth the trip. Very courteous folks and always very More

by Aida R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Nov 29, 2018 -

Herb Gordon Subaru responded

We appreciate your positive review about your experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2018

Service Department - Excellent Our Forester had a brake switch issue and some other small items. Diagnosed and fixed same day. Great professional staff. Will return for all servic More

by Mike B (Silver Spring)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department manager
Nov 29, 2018 -

Herb Gordon Subaru responded

We are glad to hear our team took great care of your Forester! Please don't hesitate to reach out to us if there's anything more we can do!

November 24, 2018

Wonderful service We bought our Subaru Forester here and have been unbelievably happy with our service. The car is in excellent shape, they know everything about it and More

by ShilahMarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Herb Gordon Subaru responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru. If you have any further questions, please give us a call. We're always happy to help!

November 24, 2018

Treat you like family! I love my subaru and my herb Gordon dealership. Mike has always helped me and gone above and beyond. I would reccomend them to everyone. I always feel More

by Ccarioti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Herb Gordon Subaru responded

Thanks so much for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2018

12K Service Maintenance I was very pleased with the service, in particular, the Service Advisor (Vitaliy K.). He took time to talk to me about the necessary items. Even at More

by Nikki V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Herb Gordon Subaru responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2018

Awesome experience Vitaliy is always awesome every time I come into the dealership. I always ask for something extra that he has an answer for each time. he customizes m More

by Kdays22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Herb Gordon Subaru responded

Thanks so much for this great review! We appreciate your continued business and look forward to seeing you again in the future!

November 21, 2018

Customer-Focused Service I received great customer-focused service from the Herb Gordan Subaru Service Advisor, Michael Goodman! Michael did an amazing job explaining benefits More

by allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Herb Gordon Subaru responded

Thank you for taking the time to let us know how we did! If you have any further questions, please give us a call. We're always happy to help!

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