Herb Gordon Subaru - Service Center
Silver Spring, MD
1,131 Reviews of Herb Gordon Subaru - Service Center
Fantastic Service I brought my car in to get serviced, Vitaliy took care of me, he was amazing. They told me quickly what the problem was, how long it would take to so I brought my car in to get serviced, Vitaliy took care of me, he was amazing. They told me quickly what the problem was, how long it would take to solve, and provided me with a brand new loaner car. I had to get on a plane, so Vitaliy expedited the service for me, called all my warranty providers, and made sure I was out on time. Great experience. Thank you to the Suburu Herb Gordon team. More
Brake, armrest console, and right turn light replacements This is the best service I had in my life. I got my 4 brakes replaced under warranty , my armrest fixed and turn signal replaced due to condensation a This is the best service I had in my life. I got my 4 brakes replaced under warranty , my armrest fixed and turn signal replaced due to condensation all under Subaru. They also put air in my tires and washed it for me. I will like to take the time to thank Subaru of America and especially Herb Gordan Subaru for a fabulous service they have given me. I absolutely will be coming back here for service and for my next family car. Subaru is the best. More
Engine short block replacement Fantastic customer service at Herb Gordon Subaru from everyone I interacted with, particularly Vitaliy, who kept me updated regarding my service at al Fantastic customer service at Herb Gordon Subaru from everyone I interacted with, particularly Vitaliy, who kept me updated regarding my service at all times and answered any questions I had. More
Lots of work Herb Gordon Subaru has an excellent service department. They repaired the problem I brought the car in for and a lot of other issues that had accumula Herb Gordon Subaru has an excellent service department. They repaired the problem I brought the car in for and a lot of other issues that had accumulated over 7 years. The pricing was explained clearly and they gave me lots of information to help me decide what work was most pressing. More
Great service! Delivered exactly what was expected. Mike Goodman was wonderful! He walked me through the entire service for my Impreza which included a new tires, a new battery, oil change, and addition Mike Goodman was wonderful! He walked me through the entire service for my Impreza which included a new tires, a new battery, oil change, and additional cleaning. He advised me on what was necessary for today’s service as well as what I might want to consider for future service. He also provided a few rental car for the day. Highly recommend Herb Gordon Subaru! More
Multi point inspection and car wash The staff was courteous. The nature of services were explained well which is important in my case because I’m a new car owner. They also take really The staff was courteous. The nature of services were explained well which is important in my case because I’m a new car owner. They also take really good care of the car. More
Top Notch Customer Service! I purchased my car here and got a very reasonable price. I take my car back for every service. Michael is the best! I truly feel like I am given hones I purchased my car here and got a very reasonable price. I take my car back for every service. Michael is the best! I truly feel like I am given honest assessments and recommendations each time my car if serviced. The free car wash and nice waiting area is an added bonus. Laurie is also incredibly friendly and always helpful! I feel like family every time I visit. Their customer service is top notch! More
Excellent service and quality Herb Gordon Subaru provides the best service quality and experience of any dealership I have used during my almost 4 decades of car ownership. Service Herb Gordon Subaru provides the best service quality and experience of any dealership I have used during my almost 4 decades of car ownership. Service rep Vitaliy Khlebnikov should be especially commended for his exceptional attention to service quality. More
The Integrity in Service Dealership I trust this place for my Car services. Brought my car thinking I'm due for a Break pad change and their integrity of service after inspecting my car I trust this place for my Car services. Brought my car thinking I'm due for a Break pad change and their integrity of service after inspecting my car has got me saving the $300 I thought I was going to pay to get it replaced. Michael at services, was honest and told me that I absolutely did not need to change my break pads anytime soon and hooked me up with a free car wash for absolutely no charge. Will be a loyal customer at this center for the rest of my life. More
Great customer service! I can’t say enough about how great the staff in the Service department are at Herb Gordon Subaru. I had to have major work done on my 2010 Forester an I can’t say enough about how great the staff in the Service department are at Herb Gordon Subaru. I had to have major work done on my 2010 Forester and Vitaliy took the time to explain everything, find some coupons, and even got the car out of the shop earlier than anticipated. They were kind and easy to work with. I’m very pleased with the quality of the car given to my car and will return again. More