Herb Gordon Subaru - Service Center
Silver Spring, MD
1,131 Reviews of Herb Gordon Subaru - Service Center
Clean and attentive You’re always welcomed with a smile and the option for doughnuts. The service representatives keep in touch and explain what’s needed (or not) clearly You’re always welcomed with a smile and the option for doughnuts. The service representatives keep in touch and explain what’s needed (or not) clearly. More
Can't beat the prices! Worked with Mike Goodman. Easy in, easy out. New tires and brakes done quickly. Can't beat the price and they gave me a loaner. Will definitely be com Worked with Mike Goodman. Easy in, easy out. New tires and brakes done quickly. Can't beat the price and they gave me a loaner. Will definitely be coming back with my Outback in the future! More
Great personal service Every time I need service for my car I take it to Herb Gordon Subaru and explicitly ask for Michael Goodman. Michael knows my car in and out and I alw Every time I need service for my car I take it to Herb Gordon Subaru and explicitly ask for Michael Goodman. Michael knows my car in and out and I always receive a great personal service from him. In addition, the prices are comparable to many car mechanics in our area but at Herb Gordon Subaru I know they'll do the job right. I will continue to service my car at Herb Gordon Subaru and Michael Goodman More
Sustained excellent service Over the past year, I have had the good fortune of consistently being looked after by Claudia. Her helpfulness and friendliness are second to none, an Over the past year, I have had the good fortune of consistently being looked after by Claudia. Her helpfulness and friendliness are second to none, and she also has the patience and diligence to get things absolutely right. Claudia is a truly valuable asset to an excellent business. More
change oil, change belt, brake pads etc. I went to the dealership and I was greeted politely. I dropped my car and told them that i felt resistance when I turn the steering wheel. After a cou I went to the dealership and I was greeted politely. I dropped my car and told them that i felt resistance when I turn the steering wheel. After a couple of minutes, Vitaliy called me and they were able to diagnose the problem. the next day I received a text that my car was ready for pick up. Everything went smoothly and my car got fixed. More
Keeps my Subaru rolling This is my go-to dealer and Michael is the service person I trust. He is frank, easy going, and objective. I greatly appreciate his guidance. Given ho This is my go-to dealer and Michael is the service person I trust. He is frank, easy going, and objective. I greatly appreciate his guidance. Given how much I drive and with two little kiddos, I appreciate the confidence he enables me to have in my car’s safety and reliability. More
Great work Thanks to micheal Goodman and Claudia Herrera for an amazing service and for making me feel like a part of the herb Gordon family and always giving me Thanks to micheal Goodman and Claudia Herrera for an amazing service and for making me feel like a part of the herb Gordon family and always giving me updates on my car More
Continued Great Service. The service advisor, Vitaliy Khlebniko, continued to provide excellent solutions to meet my time and financial resouces which were complicated by the The service advisor, Vitaliy Khlebniko, continued to provide excellent solutions to meet my time and financial resouces which were complicated by the federal furlough. He was a delight to work with. More
Service Center is terrific Really easy and pleasant experience with Michael. Had airbags replaced and appointment took amount of time promised. Hang out in the lounge, browse th Really easy and pleasant experience with Michael. Had airbags replaced and appointment took amount of time promised. Hang out in the lounge, browse the car lots or get some pho or coffee down the street More
They repaired the power steering rack I have a 2011 Subaru wrx and I don’t normally let just any random person work on my car but I trusted them because they have a technician that special I have a 2011 Subaru wrx and I don’t normally let just any random person work on my car but I trusted them because they have a technician that specializes in wrx and sti. More