Herb Gordon Subaru - Service Center
Silver Spring, MD
1,131 Reviews of Herb Gordon Subaru - Service Center
Great service Vitaly has taken care of me since I bought this car. I come in for regular service and he gets me in and out quick. The atmosphere of the waiting room Vitaly has taken care of me since I bought this car. I come in for regular service and he gets me in and out quick. The atmosphere of the waiting room is also much better than other dealers in the area. More
Friendly and prompt service We’ve been coming to Herb Gordon Subuaru for a couple years now. Michael has helped us out each time and has been so friendly and thorough throughout We’ve been coming to Herb Gordon Subuaru for a couple years now. Michael has helped us out each time and has been so friendly and thorough throughout the process. Highly recommend! More
Routine Service I've been a customer of Herb Gordon Subaru since 2012, I have owned a Forester and two Outbacks, great vehicles and the Service center is just great. I've been a customer of Herb Gordon Subaru since 2012, I have owned a Forester and two Outbacks, great vehicles and the Service center is just great. More
Over and Beyond She went out of her way to get my services covered when I was two thousands miles over the factory warranty. Very helpful and attentive! She went out of her way to get my services covered when I was two thousands miles over the factory warranty. Very helpful and attentive! More
Worth the drive I chose Herb Gordon for my Subaru, first because it was the only dealership with my choice of vehicle. Secondly, the customer service is great. I’m to I chose Herb Gordon for my Subaru, first because it was the only dealership with my choice of vehicle. Secondly, the customer service is great. I’m told what’s due/needed up front and not after completion. The employees all seem very happy to be there. I usually have the experience of dealing with Michael, who i believe has a great amount of admiration for his job, and the customers. I would recommend this dealership to anyone looking for a quality vehicle, and customer service. I drive 30+ minutes to have my car taken care of by Herb Gordon. That says a lot for someone who hates traffic! More
Excellent service in little time. Everyone’s time is valuable. I have had 4 scheduled services done on my vehicle while I wait. No pick the car up later, get a loaner or rent a car. Everyone’s time is valuable. I have had 4 scheduled services done on my vehicle while I wait. No pick the car up later, get a loaner or rent a car. The service advisors are courteous and atttentive to vehicles requirements. It’s nice to just drive a vehicle and not worry about do I need to change the oil, are my wipers effective when it rains and on and on. More
Timely and Honest I have not had major repairs st this dealership, but they have been very honest when I have brought in issues. They could have lied and told me things I have not had major repairs st this dealership, but they have been very honest when I have brought in issues. They could have lied and told me things needed to be done when it did not. Prices are high but it has been worth it; never have had to return after small things were done. Vitaliy is very straightforward and I enjoy dealing with him. More
Routine Service No complaints, Vitaliy and everyone else I felt with were professional and friendly, work was done quickly and throughly. Have been bringing my cars No complaints, Vitaliy and everyone else I felt with were professional and friendly, work was done quickly and throughly. Have been bringing my cars here for over a decade and will continue to do so. More
Consistently Excellent service The Excellent service I received from Michael, at Herb GORDEN Subaru is a blessing. As a new transplant to the area, I can relax if my car needs se The Excellent service I received from Michael, at Herb GORDEN Subaru is a blessing. As a new transplant to the area, I can relax if my car needs service. They are honest, do their best to make you comfortable. I know where I'll by my next Subaru! Thanks Michael. More
Awesome customer service with Vitaliy Today’s experience with service department was top notch from the greeting to delivery of finished product. Vitaliy did an outstanding job especially Today’s experience with service department was top notch from the greeting to delivery of finished product. Vitaliy did an outstanding job especially in this day and age where customer service no longer seems to matter. More