Back

Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,131 Reviews

1,131 Reviews of Herb Gordon Subaru - Service Center

Sort by
February 12, 2019

Espectacular Service I was received with a warm welcome from Michael and right away they started working on my car. Excellent speedy service. Deffinately a great location More

by Wrxbarbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Herb Gordon Subaru responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 12, 2019

Fast service Service was fast. Thanks to Michael I was in and out in no time. Visiting this location for many years and always leave satisfied with services provid More

by Husenica198p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

February 12, 2019

Trust in dealership This is my third Subaru and I keep coming back to them because of the entire experience. I love the car and its promise of longevity and the people More

by Love this car !MAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Herb Gordon Subaru responded

Hello, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 11, 2019

Excellent service I had to get my taillight fixed and inspected. Mike got it taken care of under warranty! Everyone was nice and very helpful, and they had donuts! More

by RaulD70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2019 -

Herb Gordon Subaru responded

We hope everything was completed to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2019

Very friendly They explain as much as they can to convey the problems that appear on vehicles. They are also very flexible when it comes to requested service appoin More

by Eric95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Thompson
Feb 13, 2019 -

Herb Gordon Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Herb Gordon Subaru! We hope to see you soon!

February 07, 2019

Great service Mike cares about making sure my family is happy and safe and has a reliable car. He went out of his way to make sure. Thanks. More

by Sube2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Herb Gordon Subaru responded

Hi, we're very happy to hear Mike was able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Herb Gordon Subaru

February 06, 2019

Michael to the Rescue I've been a long standing customer of Herb Gordon Subaru, and Michael is a great example of why I keep bringing my Forester in for service. He was fri More

by tommx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Herb Gordon Subaru responded

Thank you for sharing your response to the quality of service Michael provides! We appreciate your continued business, and are glad we could help you with all of your service needs. We're looking forward to your next visit with us!

February 05, 2019

Perfect customer service!! This young lady was so polite, she helped me in the whole process for my car repair. She kept me updated on my car and informed me every step of the w More

by Castro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Feb 08, 2019 -

Herb Gordon Subaru responded

Hi Castro, thank you for taking the time to leave a review for us at Herb Gordon Subaru. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 05, 2019

Fast and easy as always Mike Goodman always takes care of my service needs in the quickest time possible, hooks me up with discounts and even gets my car hand washed, all in More

by daniel lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2019 -

Herb Gordon Subaru responded

Daniel, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

February 04, 2019

Good service and experience No problems or complaints so far as long as I have been using this dealership. Great quality, service and customer support. I would recommend it. More

by Mdean95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Feb 08, 2019 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

...
86
...