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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,131 Reviews

1,131 Reviews of Herb Gordon Subaru - Service Center

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March 21, 2019

Amazing Service! Rodney was able to get my car in on extremely short notice and supply me with a rental car so that I could still go about my day. My car was ready an More

by cslevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2019

Great customer service I have taken my vehicle here for large repairs a few times and they always take great care of me. My service advisor remembers me and my car and gives More

by Emily2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2019

Great Service! Had an overall great experience working with Mike. Very knowledgeable and willing to work to make sure I got the best service possible. Would highly r More

by KH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2019 -

Herb Gordon Subaru responded

We appreciate your recommendation. Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2019

I had a need for a tire replacement Vitaliy helped me as soon as I arrived and was extremely helpful and kept giving me updates of the progress. Great service rep to always deal with. More

by Akaoz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Herb Gordon Subaru responded

Thank you so much for your positive comments about Herb Gordon Subaru! We look forward to seeing you again on your next visit!

March 01, 2019

Amazing very welcoming and understanding in every way Honestly my service advisor Michael Goodman was on point very quick to handle and give me results. Very perfessional my experience was Amazing I will More

by Well123joy,T$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Mar 04, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 28, 2019

Consistently great service! I have been using this dealership for service since 2013. I feel they are fair, honest, responsive, easy to schedule with, and do everything they can More

by cameron.asylum@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Herb Gordon Subaru responded

Our staff is dedicated to providing top notch service and quality work you can trust! We appreciate your continued business, and look forward to your next service visit!

February 27, 2019

Excellent Service! I came in for an oil change and received excellent service! I also received a complimentary multi-inspection and a car wash! Overall, excellent servic More

by Sk99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Herb Gordon Subaru responded

Hi there, we are very happy to have provided you with such an excellent oil change experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2019

Great service! My experience at Herb Gordon Subaru was very pleasant. It went without a hitch. I highly recommended anyone! I was a 100% satisfied. Thanks for the s More

by Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Feb 25, 2019 -

Herb Gordon Subaru responded

Hi, we're very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

February 18, 2019

Positive & Helpful Vitaliy has gone out his way several times for me at the location. He takes the time out to fit you in busy days & goes the extra mile. Much appreciat More

by subarueddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2019

Top notch service I've been coming here for years and I'm familiar with a fair amount of the staff and they've always been helpful and informative. I usually work with More

by mitch36
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Thompson
Feb 20, 2019 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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