Herb Gordon Subaru - Service Center

Absolutely no regrets purchasing my vehicle here! I’m a young college student with no knowledge whatsoever about cars and how they function. I’m always skeptical about taking my car to any corner mom I’m a young college student with no knowledge whatsoever about cars and how they function. I’m always skeptical about taking my car to any corner mom and pop car shop because I’ve had my fair share of awful experiences. When I walk into Herb Garden I instantly feel confident and secure that my car is in good hands. I always request Michael Goodman. He is my go-to guy. He ensures that we’re on the same page. He never fails to thoroughly explain the mechanics of my car and how the insides work together- always takes good care of me and my Subaru! More

Very helpful and professional Vitaliy was very professional and helpful. Over the phone he gave a fast quote and set up an appointment. Everything went as planned for the price we Vitaliy was very professional and helpful. Over the phone he gave a fast quote and set up an appointment. Everything went as planned for the price we agreed and at the time we discussed. No complaints More

Very friendly and always does a great job! Everyone is very friendly and attentive! Michael always makes sure everything goes smoothly. I live in Timonium but come to this location because for Everyone is very friendly and attentive! Michael always makes sure everything goes smoothly. I live in Timonium but come to this location because for the amazing service! More

Amazing Service!! Vitaliy is the BEST. I used to live by Herb Gordon Subaru and even since moving two states away I still bring my car to get serviced here when I’m vis Vitaliy is the BEST. I used to live by Herb Gordon Subaru and even since moving two states away I still bring my car to get serviced here when I’m visiting family. Vitaliy, Ken and Bob and their teams always take excellent care of me and my cars. Service is so great my family also has their cars serviced there as well. We’ve built an amazing relationship with the senior level staff over the last 11 years and will always continue to trust their service in the future. You can’t beat the no nonsense and great services. :-) More

Great Service! Rodney and Claudia are very professional and through. 100% customer focused. While our vehicle was serviced, we received a rental and took in a movie. Rodney and Claudia are very professional and through. 100% customer focused. While our vehicle was serviced, we received a rental and took in a movie. 😃 More

Quick oil change Mr. Michael Goodman always comes through for me on such short notice. He’s my go to guy that always makes things happen. Thanks Mike! Mr. Michael Goodman always comes through for me on such short notice. He’s my go to guy that always makes things happen. Thanks Mike! More

First time visit First time coming to this dealership. Just needed an oil change. It was quick and pleasant. Vitaliy answered my questions and was very welcoming. I wi First time coming to this dealership. Just needed an oil change. It was quick and pleasant. Vitaliy answered my questions and was very welcoming. I will definitely be using them in the future. More

Fantastic Service As Always - Airbag and General Service I worked with Vitaliy yesterday. Always a pleasure working with him as he’s friendly, efficient and a WRX enthusiast who knows all the answers I have I worked with Vitaliy yesterday. Always a pleasure working with him as he’s friendly, efficient and a WRX enthusiast who knows all the answers I have about my car. The entire process was seamless from drop off, to loaner, to pick up. I’ve been coming to HG for years and the customer service is what will keep me returning for years to come. More

Exceptional service Herb Gordon Subaru has allows had excellent service whether buying or servicing my Forester. This is my third one from Herb Gordon. Vitaliy was kind, Herb Gordon Subaru has allows had excellent service whether buying or servicing my Forester. This is my third one from Herb Gordon. Vitaliy was kind, courteous, and spot on with how long the oil change would take. I’ve always had positive experiences. More

Great experience considering.. I was traveling out of state and my check engine light came on. I made my way into Herb Gordon Subaru and met Michael Goodman. Michael was very pleasa I was traveling out of state and my check engine light came on. I made my way into Herb Gordon Subaru and met Michael Goodman. Michael was very pleasant, cordial and professional. Turns out, I needed $4,000 worth of work on my Legacy. Michael went over the options and we both decided that it would be prudent to have the repairs completed rather than purchase a new vehicle. I am 48, and Michael is one of the best service representatives that I have seen. Kudos to Herb Goodman for hiring good people. I would highly recommend this dealership. Dan Griffin More