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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,131 Reviews

1,131 Reviews of Herb Gordon Subaru - Service Center

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July 02, 2019

Last minute A/C repair I have a 2017 Forrester, the A/C stopped working at the most convenient time - the middle of summer of course. I contacted Michael Goodman who was abl More

by dpoland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2019 -

Herb Gordon Subaru responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 02, 2019

Herb Gordon Subaru is the best The service managers are great to work with. Always pleasant, fast service, reliable and honest. Always ready with a coupon for a discount and the se More

by CathyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie for loaner vehicles.
Jul 03, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 01, 2019

EXCELENTE hola yo les recomiendo a Claudia, exelente persona muy buen servicio muy amable con los clientes y siempre me mantiene al tanto con mi carro le doy un More

by JoseRodri90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 03, 2019 -

Herb Gordon Subaru responded

¡Hola, gracias por su amables palabras y esta maravillosa resena! ¡Valoramos sinceramente su negocio y esperamos su proxima visita!

June 28, 2019

Best experience Muchísimas gracias Claudia Herrera por tu ayuda tu servicios , me encanto todo gracias por tu paciencia y por tu ayuda hacen un excelente trabajo grac More

by Dayyana88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 28, 2019

Great experience! I had a great experience at Herb Gordon Subaru and Claudia made it even better! She is such a nice person and she help me get the stuff I needed done! More

by @White.rexy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 28, 2019

Excellent service She was the best person i will always wana refers people to her. She took me in at the end of the day. Exceptional service! Thank you! More

by Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

Hi Lincoln, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 28, 2019

Great customer service My car had a few issues and every time I’ve had to come in, Mike has been nothing but helpful to help me get back on the road. Great customer service More

by SubGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Jul 01, 2019 -

Herb Gordon Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

June 24, 2019

Excellent service! I went in as a result of a recall and Claudia let me know about matienence my car needed. My car runs beautifully! Thank you! More

by Bmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Jun 26, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 21, 2019

Great friendly service! I’ve had a great experience here- the staff is always friendly & helpful & service is quick & easy. Mike Goodman in service is wonderful- you always f More

by Ggt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 21, 2019

Expert Service Rodney Rogers made sure that my car service was done faster than expected so that I could enjoy the rest of my Friday afternoon, and even threw in a c More

by DebF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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