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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,131 Reviews

1,131 Reviews of Herb Gordon Subaru - Service Center

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August 05, 2019

Great Service! Wanted to give a huge shout out to the team at Subaru! I came in to get my rear tire looked at since it was making some noise, and they were able to d More

by Bnava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Aug 07, 2019 -

Herb Gordon Subaru responded

Bnava, thank you for your positive review. We're glad to hear that you found our team here at Herb Gordon Subaru so helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

Aug 07, 2019 -

Herb Gordon Subaru responded

Bnava, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 05, 2019

Very friendly, Helpful, with top notch work They're always very friendly and helpful. They do top notch work and I've never had had to return over and over again for the same issue. Everything's More

by jdouty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Herb Gordon Subaru responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

August 02, 2019

Fair price & peace o mind This is my 7th oil change for my car. I've gone to the dealer each time and I was on the verge of just going to an instant oil change place on my nex More

by shaft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Herb Gordon Subaru responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

August 02, 2019

Excellent Service! \^o^/ I took in my vehicle for service and Claudia did a great job helping me out. She made me aware of safety concerns that were not met and got the job do More

by ant11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Aug 04, 2019 -

Herb Gordon Subaru responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2019

Excellent service!!!! Claudia Herrera went above and beyond to help me when a rock hit my windshield and a few other things went wrong before I had to travel. Could not hav More

by Magz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Aug 04, 2019 -

Herb Gordon Subaru responded

Thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2019

Really pleased! I was very happy with getting my car serviced at Herb Gordon Subaru! Claudia was super friendly and made sure everything was taken care of with my Fo More

by Divbslp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kidwell, Claudia Herrera
Aug 04, 2019 -

Herb Gordon Subaru responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

August 01, 2019

Great service Rodney rogers was great. Dealership comped the cost of repair since only two months after warranty. Highly recommended for all types of service and re More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Herb Gordon Subaru responded

Thank you for your support! We're happy we could help and we hope to be of service to you again! Take care!

July 27, 2019

Helpful and friendly! Michael was very helpful and friendly. He squeezed me in for a recall service that would’ve taken months on the waiting list. So nice! More

by Moerayme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Herb Gordon Subaru responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 18, 2019

Replacing a tail light assembly I badly cracked the right rear taillight lens assembly on my 2015 Subaru Forester. I called Herb Gordon Subaru where I get all my car maintenance done More

by JnyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Herb Gordon Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

July 17, 2019

Herb Gordon’s Silver Spring Good service and have always been honest and open about any issues that require attention. Prompt service and Vitaliy is an excellent advisor. Will More

by Subaru84746393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Herb Gordon Subaru responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions, we will be more than happy to assist you! Safe travels!

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