Herb Gordon Subaru - Service Center

Excellent Service at Herb Gordon Subaru I was completely satisfied with the car service I received on Friday, September 6, 2019 at Herb Gordon Subaru. I was helped by Ms. Claudia Herrera. Ms I was completely satisfied with the car service I received on Friday, September 6, 2019 at Herb Gordon Subaru. I was helped by Ms. Claudia Herrera. Ms. Herrera's professionalism and customer care are exemplary. She was very accommodating and made sure that I had a comfortable area to work while waiting for my car to be serviced. She explained all the repairs and chargers very clearly. Ms. Herrera is an asset to Herb Gordon And as a result, I plan to recommend Herb Gordon to others for both service and sales. More

Oil Change At first I was skeptical about going to a dealer for a simple oil change. In speaking with Rodney, he help me with not only an oil change, but tire ro At first I was skeptical about going to a dealer for a simple oil change. In speaking with Rodney, he help me with not only an oil change, but tire rotation and a car wash. I was really pleased with the service and plan on coming back again. This first impression from this dealership is helping in changing my mind of what I used to think of a dealership, an overpriced facility. Thank you. More

2nd time using Herb Gordon very happy When I called to schedule my 30k mile service and to get my rear bearings checked I worked with someone different, Michael Goodman. He was great to wo When I called to schedule my 30k mile service and to get my rear bearings checked I worked with someone different, Michael Goodman. He was great to work with over the phone and even better in person. Great sense of humor and seemed to genuinely like his job and working with customers. My Forester is definitely a reflection of my never grow up attitude and he picked up on that immediately. He asked lots of questions about my SUV and myself and made sure I knew exactly what was going on step by step. My mechanic which I followed there from another dealership because I am very particular about who works on my car did a great job as always. I always know everything will be done right with Dominick. More

Herb Gordon Subaru We purchased our 2012 Subaru Forester at Herb Gordon through the COSTCO auto buying program. Love my Forester! We have continued to return for the p We purchased our 2012 Subaru Forester at Herb Gordon through the COSTCO auto buying program. Love my Forester! We have continued to return for the past 7 years and take it there for everything from oil changes to scheduled maintenance and repairs. If you are a COSTCO member, you can even print out coupons for 15% off repairs (not valid on oil changes, but you can pay for 4 oil changes and get a 5th one free- ask about that program) Loaner cars are available when your car is in for service. Herb Gordon offers a complementary car wash after each service. We are very satisfied with the quality of work and the professionalism among the staff. This dealership really knows how to take care of its customers. Highly recommended! More

Quickly and professionally performed 60K service Herb Subaru was able to schedule me on the day that worked for me. They provided a loaner car, which was great since I had errands to do. And they c Herb Subaru was able to schedule me on the day that worked for me. They provided a loaner car, which was great since I had errands to do. And they completed the 60K service and took care of a few small items in time for me to pick up my car at 5 PM. I really appreciate that my service advisor, Michael Goodman, understands my desire to keep my 7-year old car in good working order while I'm not worried about cosmetics. More

Top tier service by Vitaliy! Amazing experience working with Vitaliy Khlebnikov and team, service was fast and my car was returned to me clean and shiny! Would highly recommend th Amazing experience working with Vitaliy Khlebnikov and team, service was fast and my car was returned to me clean and shiny! Would highly recommend this service advisor and dealership to those in the area, they’re dependable and treat their customers well. Vitaliy and his team work quickly and efficiently to give you the best possible service experience, book your next appointment with him! More

Excellent again! I have had the pleasure of working with Michael Goodman at Herb Gordon Subaru twice now. He is awesome and the dealership has always done right be me. I have had the pleasure of working with Michael Goodman at Herb Gordon Subaru twice now. He is awesome and the dealership has always done right be me. From buying the car to servicing it, i have had only positive experiences. Thank you! More

Issues with Car Battery My car battery died twice in the last 4 days and I came in to have the Service team troubleshoot. I didn’t have an appointment, but I was able to get My car battery died twice in the last 4 days and I came in to have the Service team troubleshoot. I didn’t have an appointment, but I was able to get someone to help me immediately. I worked with Michael Goodman. He was able to give me an accurate estimate of how long it might take to run the initial tests and kindly threw in a free car wash. The whole process probably took less than 45 minutes. When you’ve been in one auto service waiting area, you’ve probably been in a dozen – but Michael really went the extra mile to make sure I didn’t feel like I was shown the waiting area and then forgotten about wondering when my car would be ready. Also, this is a new car for me and I appreciated the extra time Michael took to help answer a bunch of additional questions I had. More

Another outstanding experience at Herb Gordon Subaru Every time I deal with the service department at Herb Gordon Subaru I come out thinking that the quality of their service cannot be surpassed. They pu Every time I deal with the service department at Herb Gordon Subaru I come out thinking that the quality of their service cannot be surpassed. They put the customers first every step of the way, and their service is personalized and attentive. An absolutely outstanding team ! More

Service review Got in on time for an 8am service appt and was out by 9:25, oil change and a free car wash. Waited in the waiting area where they had the tv on HGTV. Got in on time for an 8am service appt and was out by 9:25, oil change and a free car wash. Waited in the waiting area where they had the tv on HGTV. More