Herb Gordon Subaru - Service Center

6000 mile oil change Went back to HG Subaru for my 6k oil change. As usual, the service was stellar and I was even shown where I bent my Cosmis R1 wheel. Dang Maryland roa Went back to HG Subaru for my 6k oil change. As usual, the service was stellar and I was even shown where I bent my Cosmis R1 wheel. Dang Maryland roads. But I was not expecting anything beyond my routine service and great customer service experience, but you guys surprise me every time. Thanks again Vitaliy! 😃 More

Great, friendly and timely service This dealer and service department provides friendly and timely service. They are flexible and go out of their way for their customers. I would recomm This dealer and service department provides friendly and timely service. They are flexible and go out of their way for their customers. I would recommend them. More

Timing Belt Replacement The 105k service(including timing belt replacement) was performed in a very professional manner. The engine bay looked nice and clean just like when I The 105k service(including timing belt replacement) was performed in a very professional manner. The engine bay looked nice and clean just like when I dropped my vehicle off. And they finished the service promptly, so I could pick up my vehicle the next morning. Also the service dept. Is very friendly so you'll always feel welcome at Herb Gordon Subaru. More

Service Visit Very thorough inspection with friendly and professional personnel. While I knew there was some items that needed attention, Vitaliy walked me through Very thorough inspection with friendly and professional personnel. While I knew there was some items that needed attention, Vitaliy walked me through the issues to assign critical vs. non-critical. More

Best Service Vitaliy does it again. He offered me my service options and let me choose what I wanted. Got my service done quickly and got a car wash too. Will be r Vitaliy does it again. He offered me my service options and let me choose what I wanted. Got my service done quickly and got a car wash too. Will be returning again More

Can't be beat! This dealership is the best! I always return my car for service here because I know the problem will be solved in a timely manner and I will be treat This dealership is the best! I always return my car for service here because I know the problem will be solved in a timely manner and I will be treated well. A special shout out for Junior Mohepath, who I have had the pleasure of dealing with the last few times I've been in. He is very knowledgeable and and attentive, taking the time to explain the situation to me and answer all my questions. A free car wash is not a bad deal either!! More

Consistently superior service I have been assisted by Michael Goodman for the last three years. He has consistently been excellent. He is fair and presents me all of my service o I have been assisted by Michael Goodman for the last three years. He has consistently been excellent. He is fair and presents me all of my service options/needs. He helps me weigh what can wait and what service absolutely must be done. I can't express how much I appreciate that guidance! More

Awesome Customer Service My service rep Michael Goodman at Herb Gordon Subaru was outstanding during my last visit after all of the warning lights on my dash lit up. Michael s My service rep Michael Goodman at Herb Gordon Subaru was outstanding during my last visit after all of the warning lights on my dash lit up. Michael showed me respect from start to finish, taking me very seriously as I described my car's symptoms and explained what I believed the underlying cause to be. Michael was direct, and I could tell that my best interest and safety were his priorities. He also explained everything to me very thoroughly. An honest and delightful person. At the end of the exchange, I had a properly functioning and safer vehicle. Thanks! More

This dealership is a little over an hour drive from my house but it’s always worth the trip when being welcomed by the awesome staff. My favorite has to be Claudia! I went in for a multipoint inspection a house but it’s always worth the trip when being welcomed by the awesome staff. My favorite has to be Claudia! I went in for a multipoint inspection and Claudia was able to take me in the same day. She was super helpful and made sure I understood exactly what was being performed on my car. I will definitely be going back to her! More

Great service! I have been taking my car to this dealership for years and have consistently received good service. I trust their recommendations for my car and I a I have been taking my car to this dealership for years and have consistently received good service. I trust their recommendations for my car and I am particularly pleased with Mr. Rodney Rogers’ impeccable customer service. Thank you! -A happy customer More