Herb Gordon Subaru - Service Center

It was great pleasure working with Rodney to have my regular car services. He is super personable and helpful in explaining the procedures and fees incurred. 5-star service! regular car services. He is super personable and helpful in explaining the procedures and fees incurred. 5-star service! More

Dependable service and down-to-earth staff. The customer service is amazing and I feel very valued as a customer. I don’t go to any other dealership for servicing of my Subaru! service is amazing and I feel very valued as a customer. I don’t go to any other dealership for servicing of my Subaru! More

For 15 years, this dealership has been our trusted source for all servicing on our Forester. After working with Michael just one time, we now ask for him by name. Even on short/no notice, he makes sure we ge for all servicing on our Forester. After working with Michael just one time, we now ask for him by name. Even on short/no notice, he makes sure we get the service we need quickly and efficiently, and makes the time to answer all my questions. He genuinely cares about meeting our needs. Michael makes the experience downright enjoyable! More

I called concerned with many leaks on my driveway. Thought it was coolant. Michael Goodman, service writer and his tech were very honest! Squeezing me into their schedule last min. Helping me with Thought it was coolant. Michael Goodman, service writer and his tech were very honest! Squeezing me into their schedule last min. Helping me with a loaner. It was a leaking oil filter and drain plug leaving spots all over my driveway from a faulty oil change done by Jiffy Lube. Lesson learned... Herb Gordon is the best! More

I've been bring my Subaru outback to this dealer since 2012. Today I had an expensive unexpected repair. I talked with Rodney and explained that the repair was never included in any assessment of the car, 2012. Today I had an expensive unexpected repair. I talked with Rodney and explained that the repair was never included in any assessment of the car, the car is serviced at this dealer as scheduled I am under milage6and most of all that I just couldn't afford it after having major service on the car 3 weeks ago. He must have felt really bad for me. He went talked with the manager and she approved having the dealership assume the cost of the repair. I was so very happy. So Thank you Rodney, the manager and Herb Gorden Subaru. More

Can not say enough about the exceptional service we received at herb Gordon Subaru ! My son had recently purchased a used Subaru in another state . On his way home for Christmas his car broke down at 2 received at herb Gordon Subaru ! My son had recently purchased a used Subaru in another state . On his way home for Christmas his car broke down at 2 am on Saturday . The service manager Mr. Goodman had him back on the road so he was able to make it home for Christmas ! I only wish the dealership that sold him the car had half the integrity that Herb Gordon Subaru did ! Mr Goodman you are a credit to your dealership and more importantly a kind and honest man ! Thank you. More

I love coming to Herb Gordon because of how easy the service experience always is. Mike will always take care of you and get you in and out quick. service experience always is. Mike will always take care of you and get you in and out quick. More

Michael in service was very helpful and responsive to a last minute requests for my Forester. His honest approach was most appreciated and I’d recommend him to others. last minute requests for my Forester. His honest approach was most appreciated and I’d recommend him to others. More

Very helpful and extremely accommodating. Great customer service! The service department very professional and knowledgeable. I will definitely use Herb Gordon for service in the future. service! The service department very professional and knowledgeable. I will definitely use Herb Gordon for service in the future. More

Review of Service Department Every time I bring my car in the service advisors treat me with respect, make sure my car gets the service it needs and keep me updated as the car is Every time I bring my car in the service advisors treat me with respect, make sure my car gets the service it needs and keep me updated as the car is being worked on. They are honest, thorough and never seem too busy to focus on any questions or concerns I may have even when there are many other customers. I have never returned to a dealership after my warranty is over before, but I keep going to Herb Gordon Subaru for service because I trust them and the service is excellwnt. More