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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,132 Reviews

1,133 Reviews of Herb Gordon Subaru - Service Center

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March 24, 2020

Claudia Herrera, one of the greatest service advisor. Being a first time car buyer could be a bit confusing, but she has been nothing but helpful through out the year of owning my car! She’s willing to More

by Brayan
Recommend Dealer
Yes
Employees Worked With
Claudia Herrera
Mar 26, 2020 -

Herb Gordon Subaru responded

Hi Brayan, we strive for a high level of customer satisfaction in all aspects of our dealership. Claudia will be very happy to hear about your kind words! We look forward to your next visit! Take care!

March 18, 2020

Excellent service! I took my new Forester to Herb Gordan Subaru for service, and had a great experience! Michael Goodman was my Service Advisor, and he did an amazing jo More

by Artworld8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Herb Gordon Subaru responded

Hi, thank you for taking the time to leave a review for us at Herb Gordon Subaru. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2020

Friendly, Informative & Professional I was very impressed with every part of the experience with Herb Gordon Subaru's Service Team... from Claudia Herrera scheduling the appointment to fi More

by toy232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Mar 18, 2020 -

Herb Gordon Subaru responded

Hi Toy, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. If you're ever in need of more help, please let us know! Safe travels!

March 13, 2020

Rodney is awesome and always takes care of me. In and out with no fuss, no issues! Happy to bring my vehicle to a place that takes such good care of me and my car! More

by estone0609
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2020 -

Herb Gordon Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership! Safe travels!

March 11, 2020

Rodney Rogers is the guy you want to see for all service needs on new and used Subaru makes and models. Been seeing him since 2017 and he’s had my back the whole way. More

by Matt99
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Herb Gordon Subaru responded

Matt, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Subaru!

March 10, 2020

My experience with Rodney Rogers at Herb Gordon Subaru was outstanding. Rodney checked multiple times on me to insure as a new customer that I feel at home. Rodney delivers on the mission statement and ha More

by cgarcia11
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillippe Odongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Jackson
Mar 11, 2020 -

Herb Gordon Subaru responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience dealing with Robert. Have a great day!

March 09, 2020

I always get taken care of by Rodney in service. I always leave satisfied from the dealership because of him and I would recommend him to everyone. More

by romano214
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Herb Gordon Subaru responded

Romano, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and comments about Rodney! We hope you continue to choose us for all your automotive needs! Take care!

March 06, 2020

Michael was amazing. Honest, helpful, and great to work with. Will be back and will be making Herb Gordon my Subaru home for maintenance and repairs because of him! More

by missamandamoe
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Mar 07, 2020 -

Herb Gordon Subaru responded

Missamandamoe, thank you for your kind review; we are happy to pass along your comments to Michael at Herb Gordon Subaru! We hope to see you soon!

March 04, 2020

Excellent service! We have had Subarus in our family for over 10 years, and that is partly because of the wonderful support from their service department! More

by Guru.R01
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Herb Gordon Subaru responded

We strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2020

Harry Price is excellent Mr. Price is very professional and attentive. He made sure that the service technician and manager Mr. Edwards (also first rate) were aware of my car More

by MX60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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