Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
The service department is always courteous, speedy and give suggestions when necessary. The waiting area is perfect to continue working while I wait. All of the above, keeps me returning to this particul give suggestions when necessary. The waiting area is perfect to continue working while I wait. All of the above, keeps me returning to this particular Subaru. More
Herb Gordon Subaru is the best and most professional dealership I have ever dealt with. I recommend them very highly.This is my first Subaru and I love it! dealership I have ever dealt with. I recommend them very highly.This is my first Subaru and I love it! More
Vitaliy has been my team leader for years and he knows how to calm my anxiety when my car needs work. He keeps in touch, giving me updates from start to finish. His customer service skills are excellent a how to calm my anxiety when my car needs work. He keeps in touch, giving me updates from start to finish. His customer service skills are excellent and I look forward to seeing him when my car needs service. More
been a satisfied customer of sales and service depts for over 10 years. Vitally is my go-to guy - never a less than excellent service experience - accommodating and communicative. over 10 years. Vitally is my go-to guy - never a less than excellent service experience - accommodating and communicative. More
Michael Goodman the Service Advisor was excellent! Very straightforward and did exactly what he said he would do. He also had the car ready when he said. straightforward and did exactly what he said he would do. He also had the car ready when he said. More
Thorough and fast service. Complete front and rear brake service done quickly and at a competitive price. Waiting facility comfortable with work space and wifi to make the most of wait time. Service rep was service done quickly and at a competitive price. Waiting facility comfortable with work space and wifi to make the most of wait time. Service rep was personable and did not try to up sell any services. More
Needed an oil change and a brake light replacement and it could’ve have been easier! Thank you so much to Michael, especially! Was extremely helpful and funny! could’ve have been easier! Thank you so much to Michael, especially! Was extremely helpful and funny! More
Friendly and professional staff. Good service,Attentive Friendly and professional staff. Good service, Attentive to your concerns , I have been taking my vehicle for service at this dealership since 2015. Friendly and professional staff. Good service, Attentive to your concerns , I have been taking my vehicle for service at this dealership since 2015. highly recommended. More
Vitaliy has been absolutely phenomenal on his customer service! He always keeps me inform of what my car needs which is nice. He is always very welcoming & friendly. I always look forward to Vitaliy whe service! He always keeps me inform of what my car needs which is nice. He is always very welcoming & friendly. I always look forward to Vitaliy when i come in for service. More
Easy to schedule service, nice loaner car with no fuss. I have not seen them try to upsell service or things not in the owners manual. . They always wash the car. I have not seen them try to upsell service or things not in the owners manual. . They always wash the car. More