Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Excellent service, very profesional. Good discount, I Excellent service, very profesional. Good discount, I consider the waiting time to be adequate. Very organized, good communication. I would recommen Excellent service, very profesional. Good discount, I consider the waiting time to be adequate. Very organized, good communication. I would recommend the service to my family and friends More
Superb service. Listens to issues, sends reminders, service rep is knowledgeable and takes your concerns and questions and responds and takes care of them, timely work, work done correctly service rep is knowledgeable and takes your concerns and questions and responds and takes care of them, timely work, work done correctly More
I cannot say enough great things about the service department (especially Vitaliy). They consistently exceed my expectations. They have turned a very stressful situation into a wonderful experience. department (especially Vitaliy). They consistently exceed my expectations. They have turned a very stressful situation into a wonderful experience. More
While visiting from NC my warning lights came on that I had no EyeSight/service engine. Found Herb Gordon searching on my phone and the service department was very accommodating and friendly, taking care had no EyeSight/service engine. Found Herb Gordon searching on my phone and the service department was very accommodating and friendly, taking care of me and my little dog. WARNING: Make sure your gas cap is probably installed after filling your tank. That was the cause of my problem that required the dealer to reset. Thanks to Michael who took good care of us! More
Everything was fast and smooth thanks to Rodney! He never disappoints 10/10 service!!! Makes sure I’m in and out in a timely manner. disappoints 10/10 service!!! Makes sure I’m in and out in a timely manner. More
My appointment was honored right on time. Plus finished service sooner than expected. Very friendly service department. Great free coffee plus they kept me constantly informed. service sooner than expected. Very friendly service department. Great free coffee plus they kept me constantly informed. More
Very good experience with 1 yr. maintenance. Service Advisor, Rob Jackson was friendly, helpful and very efficient. Work was done well and on time - just as predicted. Advisor, Rob Jackson was friendly, helpful and very efficient. Work was done well and on time - just as predicted. More
I highly recommend Herb Gordon Subaru. They are friendly and always look out for my best interest. I will be buying from them again, no doubt! and always look out for my best interest. I will be buying from them again, no doubt! More
I've never had any problems with maintenance and even when I opt to do some suggested maintenance myself (or have a family member do it) they never show frustration or pressure me to have the work done t when I opt to do some suggested maintenance myself (or have a family member do it) they never show frustration or pressure me to have the work done there. They seem to genuinely care about their customers and not just money like so many dealerships More
I’ve always taken my 2014 forester back to the dealer for service. The only thing is that I find it to be a bit pricey. But the service is so good that I keep going back. These last few bills have been pr service. The only thing is that I find it to be a bit pricey. But the service is so good that I keep going back. These last few bills have been pretty hefty though so I may start looking elsewhere. More