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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,153 Reviews

1,153 Reviews of Herb Gordon Subaru - Service Center

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November 13, 2021

I get my forester serviced at Herb Subaru and have had nothing but great service. More

by Bragan Hughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Dealership was great! Michael was extremely accommodating and ensured the service was completed early than expected! Car is now in great shape and care given was excellent. More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Customer for over 5 years and Michael is always professional and attentive to the needs that come up. Excellent service and friendly environment. More

by Akaoz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

I’ve been coming here to get my Subaru serviced for years now. I am always so impressed with the quality of service and helpfulness of the staff. Micheal Goodman is so charismatic and makes the 1.5 hour roun More

by astridmarley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

I've always had great experiences with Vitaliy. I love that I am able to get in and out of there quickly. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2021

Brought in my outback for service and was treated very well. Everything was explained and the final decision for all repair was mine to make. Mike was a great service advisor. I will be back when my vehic More

by DCRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2021

Great Service and communications! It is a pleasure working with Harry Price from the Service Department. More

by davemyja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Nov 04, 2021 -

Herb Gordon Subaru responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 03, 2021

Herb Gordon's service department is top notch. They have been very busy, but today made time for me when my car didn't start on the side of the road. I got a jump, called and asked for same day service. Th More

by ShellK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
Nov 04, 2021 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2021

Super easy to book an appointment online and the service in person is top notch More

by m.dietz153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 30, 2021

I found the Personnel at this dealership to be friendly, efficient and thorough. The dealership is clean and pleasant. More

by Nicolette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Herb Gordon Subaru responded

Hi Nicolette, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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