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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,154 Reviews

1,154 Reviews of Herb Gordon Subaru - Service Center

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May 25, 2022

Excellent non-biased advice. Harry Price is spot-on. I will always deal with this dealership because of Harry Price. He is the reason why We are coming back for a 2023 car. More

by Thomas.schendt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Price
May 26, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 24, 2022

I am very please with the customer service and care for my car at Herb Gordon and Michael Goodman. Always professional and courteous, I would definitely recommend them both to anyone who asks. Thanks Micha More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Herb Gordon Subaru responded

Hi Robin, thank you for your support! We're happy we could help. Our team is available should you require any extra help. Thanks again for the recommendation, and have an amazing day!

May 20, 2022

I knew my car needed a lot of TLC going in for this service appt (8-year old car, new tires needed, issues with air conditioner & then some, etc...), & I was very satisfied with the amount of attention More

by jabrouwers23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2022

Great service, friendly folks, and made the whole experience as easy as possible for me. I’ll definitely be back! More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Herb Gordon Subaru responded

Alice, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our customers to feel this way when leaving our dealership!

May 13, 2022

Great service from Micheal. Just had our one year, 12,000 mile checkup. In and out in an hour! More

by dmevennou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

May 06, 2022

I don’t take my car just anywhere but only Subaru. I’m happy with their service. My car is well maintained. Everyone here is excellent. More

by ctsreading
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 05, 2022

Mike in service is amazing! Honest, reliable and always looking out for what best serves his customers. I bought my car elsewhere but come here for service. More

by Lib4all
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 05, 2022

Awesome dealership. Advisor Michael always brings a great attitude everytime I come service. Great place! More

by ZackMorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 05, 2022

Great dealership to work with. Michael the service advisor always great to work with. Always has a great attitude any time i get my service done. More

by ZackMorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Herb Gordon Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

May 04, 2022

Worked with Harry Price to make sure My Forester received all the work it needed. He was very patient and went the extra mile to make sure I knew what was being done to my vehicle. Work was finished on time More

by JnyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Price
May 06, 2022 -

Herb Gordon Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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