Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,146 Reviews

1,146 Reviews of Herb Gordon Subaru - Service Center

Sort by
January 23, 2024

When I visit Herb Gordon, I work with Vitalley as my manager. He is a wonderful person to work with. Easy and accurate. He will take care of you and make sure you are in and out quick. More

by Fsohrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2024

They performed maintenance items I wanted done in a professional manner and all done correctly More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Herb Gordon Subaru responded

Hi Robert, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2024

Excellent dealership: I go out of my way to come here even after moving away. Efficient, friendly service with clear communication. Nice waiting area. More

by CrosstrekOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Herb Gordon Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 22, 2024

I was having an issue with my battery. I was stressed about it since I just bought this car. However, Michael was wonderful and so helpful and got the issue solved quickly. He was friendly More

by katherinebennett11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Carey
Report | Print
Jan 23, 2024 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

January 19, 2024

I was very please there did fixed my car yesterday Mr Lois Parrad is good man he did take care of me and my car I am very please with him thank you Mr Lois the place is clean and friendly all of them tha More

by munibasar1@ hotmail.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Report | Print
Jan 21, 2024 -

Herb Gordon Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Safe travels!

January 15, 2024

Great customer service. Friendly, efficient and knowledgeable. Willing to answer questions and explain the work being done. More

by eannm2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 13, 2024

My advisor Vitaly is excellent and always does a great job. This is my first oil change. My car is brand new and I am satisfied completely. More

by Jbrchock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Herb Gordon Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 12, 2024

Due to a dead battery, I made an unscheduled visit to Herb Gordon Subaru and received quick, efficient service. Luis Prada in particular helped me understand my options. More

by winniecoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Report | Print
Jan 13, 2024 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 12, 2024

Amazing service. Great consultation. Professional expertise. Very accurate time estimate for service. Highly recommend this dealer and service department. More

by CAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2024 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 11, 2024

Made appt, came on time, done in short time. Very nice experience. Great job. Thanks. More

by Lynnebarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Report | Print
Jan 12, 2024 -

Herb Gordon Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
14
15
16
...
115