Herb Gordon Subaru - Service Center

Customer Service Great customer service and friendliness from Rodney. He was great and let me know if services I was currently not taking advantage of that I had on my Great customer service and friendliness from Rodney. He was great and let me know if services I was currently not taking advantage of that I had on my plan. Very helpful and professional. More

Excellent and Honest I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurate I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurately. Michael Goodman is an excellent representive which makes for a smooth experience. More

Best Dealership Experience You Can Have As always with Herb Gordon Subaru, the service experience is consistently excellent. Absolute professionalism, friendly, knowledgeable service adviso As always with Herb Gordon Subaru, the service experience is consistently excellent. Absolute professionalism, friendly, knowledgeable service advisors (Vitaliy Khlebnikov is SO totally outstanding), and the very soul of ethical dealing. I will NEVER take my Outback anywhere else. You cannot find a finer, or more gratifying dealer service experience. Mr. Hal Stein More

Excellent service! We had a problem on the road driving from Connecticut to Maryland when the check engine light appeared. We needed an oil solenoid valve which herb gor We had a problem on the road driving from Connecticut to Maryland when the check engine light appeared. We needed an oil solenoid valve which herb gordon had in stock. They agreed to fit us in the next morning. They took us promptly replaced the oil solenoid valve on passenger side and also replaced the rear brake pads and rotors. They had us out in less than three hours and we continued our trip to Florida. We were very happy with their service and how well they treated us. More

The best! Never taking my Subaru anywhere else! If you have a Subaru, and you want it to keep running at it's best, and you want to be treated like a human being, you should come to Herb Gordon for If you have a Subaru, and you want it to keep running at it's best, and you want to be treated like a human being, you should come to Herb Gordon for service. It's that simple. I originally called to make an appointment with Michael Goodman to have my airbags exchanged after a recall. Since it would take the day I was set up with a complimentary loaner car (makes everything so much easier). After a complimentary inspection it was found that I needed to have some work done. No one likes to hear that they have to spend money, but Michael was amazing in explaining what needed to be done and breaking down the cost for me. Besides just being extremely knowledgeable and helpful, Michael is also a genuinely friendly, pleasant, and highly entertaining person. It's a joy to work with someone who really seems to have your best interest at heart and not just $$. Michael arranged for me to keep the loaner car for an extra day and kept in touch to update me on the work being done. Now that I've gotten my Forester back it's a comfort knowing it was in great hands and we will have many more roads ahead of us. THANKS MICHAEL!!! I appreciate you! More

Amazing service continues!! I bought my car in 2014 and decided to continue to do maintenance here. BEST DECISION EVER! Every time I bring my car for service, staff greets me wi I bought my car in 2014 and decided to continue to do maintenance here. BEST DECISION EVER! Every time I bring my car for service, staff greets me with a smile and provide a clear run down of what will be done and why along with how much it will cost. Today, Vitaliy Khlebnikov was the Service Advisor that handled my vehicle. To put it simply; HE’S an ALL STAR! Great customer service, offered excellen alternatives and had me out the door 15 minutes earlier than expected. Thanks, Vitaliy! if you’re looking somewhere to buy a car, it’s here. If you’re worried about maintenance, ask for Vitaliy he’s got you! More

Micheal Goodman My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services to anyone who asked, and tell them to ask for Mr Goodman. More

Friendly Quick service Very friendly. Explained everything that was going to be done. Answered all my questions professionally. Assisted me quickly. Would definitely go back Very friendly. Explained everything that was going to be done. Answered all my questions professionally. Assisted me quickly. Would definitely go back to him in the future for assistance More

Great Service After just 3 weeks with my new Subaru Outback, I got a low pressure warning on a tire. Herb Gordon Service fixed the tire in less than an hour and the After just 3 weeks with my new Subaru Outback, I got a low pressure warning on a tire. Herb Gordon Service fixed the tire in less than an hour and the service advisor, Rodney Rogers, was incredibly nice and professional. Great service! More