Herb Gordon Subaru - Service Center

Excellent service! We had a problem on the road driving from Connecticut to Maryland when the check engine light appeared. We needed an oil solenoid valve which herb gor We had a problem on the road driving from Connecticut to Maryland when the check engine light appeared. We needed an oil solenoid valve which herb gordon had in stock. They agreed to fit us in the next morning. They took us promptly replaced the oil solenoid valve on passenger side and also replaced the rear brake pads and rotors. They had us out in less than three hours and we continued our trip to Florida. We were very happy with their service and how well they treated us. More

The best! Never taking my Subaru anywhere else! If you have a Subaru, and you want it to keep running at it's best, and you want to be treated like a human being, you should come to Herb Gordon for If you have a Subaru, and you want it to keep running at it's best, and you want to be treated like a human being, you should come to Herb Gordon for service. It's that simple. I originally called to make an appointment with Michael Goodman to have my airbags exchanged after a recall. Since it would take the day I was set up with a complimentary loaner car (makes everything so much easier). After a complimentary inspection it was found that I needed to have some work done. No one likes to hear that they have to spend money, but Michael was amazing in explaining what needed to be done and breaking down the cost for me. Besides just being extremely knowledgeable and helpful, Michael is also a genuinely friendly, pleasant, and highly entertaining person. It's a joy to work with someone who really seems to have your best interest at heart and not just $$. Michael arranged for me to keep the loaner car for an extra day and kept in touch to update me on the work being done. Now that I've gotten my Forester back it's a comfort knowing it was in great hands and we will have many more roads ahead of us. THANKS MICHAEL!!! I appreciate you! More

Amazing service continues!! I bought my car in 2014 and decided to continue to do maintenance here. BEST DECISION EVER! Every time I bring my car for service, staff greets me wi I bought my car in 2014 and decided to continue to do maintenance here. BEST DECISION EVER! Every time I bring my car for service, staff greets me with a smile and provide a clear run down of what will be done and why along with how much it will cost. Today, Vitaliy Khlebnikov was the Service Advisor that handled my vehicle. To put it simply; HE’S an ALL STAR! Great customer service, offered excellen alternatives and had me out the door 15 minutes earlier than expected. Thanks, Vitaliy! if you’re looking somewhere to buy a car, it’s here. If you’re worried about maintenance, ask for Vitaliy he’s got you! More

Friendly Quick service Very friendly. Explained everything that was going to be done. Answered all my questions professionally. Assisted me quickly. Would definitely go back Very friendly. Explained everything that was going to be done. Answered all my questions professionally. Assisted me quickly. Would definitely go back to him in the future for assistance More

Micheal Goodman My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services to anyone who asked, and tell them to ask for Mr Goodman. More

Fantastic Service I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are mor I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are more concerned with the best interests of the customer rather than what will get them the most money. They are very considerate and go above and beyond when it comes to customer service. More

Great Service After just 3 weeks with my new Subaru Outback, I got a low pressure warning on a tire. Herb Gordon Service fixed the tire in less than an hour and the After just 3 weeks with my new Subaru Outback, I got a low pressure warning on a tire. Herb Gordon Service fixed the tire in less than an hour and the service advisor, Rodney Rogers, was incredibly nice and professional. Great service! More

check up Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to buy or fix anything. Everything I go in for gets fixed while I wait, and is always what I expect to pay or less. They have great amenities, office/cubies to work in, free coffee machines, donuts, wifi, you name it. Great place More

Excellent Courteous Service Vitaly, Rodger, and Ken at Herbgordon Subaru are always courteous, caring, and provide excellent, quality service. They go above and beyond to help y Vitaly, Rodger, and Ken at Herbgordon Subaru are always courteous, caring, and provide excellent, quality service. They go above and beyond to help you with the service and repair of your vehicle and to get you the best and fairest price possible. More

Honest, Trustworthy, Realistic Rodney and Vitaliy are always prompt and polite when taking my vehicle for service. It's hard to find any dealer or mechanic who can provide top notch Rodney and Vitaliy are always prompt and polite when taking my vehicle for service. It's hard to find any dealer or mechanic who can provide top notch customer service and educated insight on your Subaru. I would highly recommend coming to Herb Gordon Subaru when servicing your vehicle. More