Herb Gordon Subaru - Service Center
Silver Spring, MD
1,131 Reviews of Herb Gordon Subaru - Service Center
Micheal Goodman My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services to anyone who asked, and tell them to ask for Mr Goodman. More
Fantastic Service I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are mor I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are more concerned with the best interests of the customer rather than what will get them the most money. They are very considerate and go above and beyond when it comes to customer service. More
Great Service After just 3 weeks with my new Subaru Outback, I got a low pressure warning on a tire. Herb Gordon Service fixed the tire in less than an hour and the After just 3 weeks with my new Subaru Outback, I got a low pressure warning on a tire. Herb Gordon Service fixed the tire in less than an hour and the service advisor, Rodney Rogers, was incredibly nice and professional. Great service! More
check up Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to buy or fix anything. Everything I go in for gets fixed while I wait, and is always what I expect to pay or less. They have great amenities, office/cubies to work in, free coffee machines, donuts, wifi, you name it. Great place More
Excellent Courteous Service Vitaly, Rodger, and Ken at Herbgordon Subaru are always courteous, caring, and provide excellent, quality service. They go above and beyond to help y Vitaly, Rodger, and Ken at Herbgordon Subaru are always courteous, caring, and provide excellent, quality service. They go above and beyond to help you with the service and repair of your vehicle and to get you the best and fairest price possible. More
Honest, Trustworthy, Realistic Rodney and Vitaliy are always prompt and polite when taking my vehicle for service. It's hard to find any dealer or mechanic who can provide top notch Rodney and Vitaliy are always prompt and polite when taking my vehicle for service. It's hard to find any dealer or mechanic who can provide top notch customer service and educated insight on your Subaru. I would highly recommend coming to Herb Gordon Subaru when servicing your vehicle. More
Excellent service, above and beyond expectations The service center, and Vitaliy, the service advisor who helped me in particular, really went out of their way to help me deal with a complicated repa The service center, and Vitaliy, the service advisor who helped me in particular, really went out of their way to help me deal with a complicated repair, and were able get Subaru to even help cover some of the costs. I have taken my car to this center for all maintenance and have never been let down, and know that they take pride in their work and are always looking to help their customers. More
Very pleased Came in for oil change. Managed my service quickly including a tire rotation. Service advisor, Michael Goodman, identified a battery system programmin Came in for oil change. Managed my service quickly including a tire rotation. Service advisor, Michael Goodman, identified a battery system programming to address a battery issue and even arranged wiper blade replacement under warranty. More
Excellent Service! It’s all about the service after you buy, and Herb GORDON doesn’t disappoint! Excellent on all points! Thanks to Michael for being on top of it all, It’s all about the service after you buy, and Herb GORDON doesn’t disappoint! Excellent on all points! Thanks to Michael for being on top of it all, and fun to work with! More
Excellent Service I am compelled to write to you about the great service Herb Gordon Subaru's employee, Mr. Harry Price, provided me last month. Upon hearing my distres I am compelled to write to you about the great service Herb Gordon Subaru's employee, Mr. Harry Price, provided me last month. Upon hearing my distress over the oil leak in the engine of my 2016 Subaru Legacy and the news that this expensive repair could not be covered under warranty as my car had over 60,000 miles, he went above and beyond the call of duty and discussed my predicament with Herb Gordon Subaru management. I had asked that the oil leak repair should not be done as I could not afford the price. I could not express my my shock and gratitude, when within minutes of my conversation with Mr. Price, he called with the news that Herb Gordon Subaru has agreed to make the oil leak repair for me free of charge as a goodwill gesture. I am very grateful and will remain a loyal customer of Herb Gorgon Subaru for foreseeable future. Mr. Price's genuine customer care combined with his attentive and kind demeanor made my service experience very pleasant. Mr. Price is an outstanding employee and an asset to Herb Gordon Subaru, clearly the kind of employee that Herb Gordon Subaru needs to recognize. Best Regards, Houra More