Herb Gordon Subaru - Service Center

They help you as much as humanly possible Mike stuck his neck out for me in many occasions, kept me updated on the status of my car and was very professional. Definitely recommended! Mike stuck his neck out for me in many occasions, kept me updated on the status of my car and was very professional. Definitely recommended! More

Specialized Attention Mike Goodman from Service was quite skilled in management of the problems with my car and communication with me. Admittedly, he has a flood of custome Mike Goodman from Service was quite skilled in management of the problems with my car and communication with me. Admittedly, he has a flood of customers and situations each day. But, he conveyed to me the importance of my needed repairs to this service department and my importance as a customer of his. As the situation complicated, his interest and communication expanded. I've had more than 40 years of ownership of a number of vehicles and dealings with any number of dealerships in the Mid-Atlantic states. Mike Goodman is a real pro and head and shoulders above many service personnel. Although I live in another state and will be returning home, Mike invited me to call him at any time to discuss aspects of the car and my experience and I expect to do so. Well done! More

Great service and looking out for the customer Michael really helped me on getting my car checked out and staying within my budget. Ended up getting everything I needed done, spending less than I e Michael really helped me on getting my car checked out and staying within my budget. Ended up getting everything I needed done, spending less than I expected, and fast. Even fixed an issue with the glove compartment at no charge. Always a great experience. More

" Always A Phenomenal Experience This was my second time visiting this dealership for routine maintenance. The service provided by Mr. Michael Goodman each time has been nothing less This was my second time visiting this dealership for routine maintenance. The service provided by Mr. Michael Goodman each time has been nothing less than remarkable! Because of the great service, I have recommended to family and friends, to consider Subaru when purchasing their next car. More

Vataliy as always came thru to get my windshield replaced. A rock took out my windshield while traveling on 95 . Contacted Vataliy he ordered new windshield and when it came in he contacted me . Arrived at 8am A rock took out my windshield while traveling on 95 . Contacted Vataliy he ordered new windshield and when it came in he contacted me . Arrived at 8am and by noon it was done. He's the best. More

Herb Gordon and Vitaly's service Have been bringing my WRX for over 3 years to this place. Never had an issue. Vitaliy helped me get a major service done. Everything was fixed well Have been bringing my WRX for over 3 years to this place. Never had an issue. Vitaliy helped me get a major service done. Everything was fixed well and was regularly informed of updates. Overall impression has been impeccable ! Highly recommend Herb Gordon and Vitaliy's service. More

Customer Service Great customer service and friendliness from Rodney. He was great and let me know if services I was currently not taking advantage of that I had on my Great customer service and friendliness from Rodney. He was great and let me know if services I was currently not taking advantage of that I had on my plan. Very helpful and professional. More

Excellent and Honest I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurate I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurately. Michael Goodman is an excellent representive which makes for a smooth experience. More