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Herb Gordon Subaru - Service Center
Silver Spring, MD
1,149 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,149 Reviews of Herb Gordon Subaru - Service Center
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February 11, 2025
The customer service experience at the Herb Gordon Service Center was really exceptional. I was a very happy customer. Service Center was really exceptional. I was a very happy customer. More
by -M-
Employees Worked With
January 28, 2025
Great work, very fast and good Good service department. Thank you Vitaliy Great. 10 score Thank you Vitaliy Great. 10 score More
by galina
Employees Worked With
January 24, 2025
I emailed a question about my warranty on my Outback and I received a call back in less than an hour from Vitaliy Khlebnikov (Service Advisor) and he answered my question. I received a call back in less than an hour from Vitaliy Khlebnikov (Service Advisor) and he answered my question. More
by chrisc30
Employees Worked With
January 22, 2025
Because of my service representative, Vitaly, my experience at Herb Gordon is a positive one. He goes above and beyond to keep me informed and make sure I understand everything. experience at Herb Gordon is a positive one. He goes above and beyond to keep me informed and make sure I understand everything. More
by jstovall
Employees Worked With
January 18, 2025
A Subaru-only dealership is so different from competing mixed dealerships and especially dealerships selling only competing brands. Reliable cars. Reliable people. Low pressure. Subarus are quite numer mixed dealerships and especially dealerships selling only competing brands. Reliable cars. Reliable people. Low pressure. Subarus are quite numerous in my neighborhood. Now I know why. More
by — New buyer
January 17, 2025
Great Service! !! In and out in less than 90 minutes !! Love this Dealership !!! Thank you !! In and out in less than 90 minutes !! Love this Dealership !!! Thank you More
by Susan
Employees Worked With
January 13, 2025
I have used this dealership for service for about 15 years. Always honest and reliable. years. Always honest and reliable. More
by Bfoster109
Employees Worked With
January 10, 2025
Service was great. Friendly and knowledgable staff, comfortable waiting area, thorough and careful inspection of the vehicle. All great. Friendly and knowledgable staff, comfortable waiting area, thorough and careful inspection of the vehicle. All great. More
by baltner123
December 18, 2024
Herb Gordon Subaru service is fair, honest, convenient, and easy to schedule. Vitaliy is a great service representative! and easy to schedule. Vitaliy is a great service representative! More
by cameron.asylum@verizon.net
Employees Worked With
December 17, 2024
I’ve been a customer of Herb Gordon Subaru since 2007. My advisor - Luis is absolutely the best. His knowledge, customer service, and patience is outstanding. They always take good care of my car and me. My advisor - Luis is absolutely the best. His knowledge, customer service, and patience is outstanding. They always take good care of my car and me. More
by Bajamama
Employees Worked With
Luis Prada
