
Herb Gordon Nissan
Silver Spring, MD

1,061 Reviews of Herb Gordon Nissan
Excellent customer service Always excellent service. Chase King is outstanding in precision, knowledge and seeing that a job is well done through hands-on, if necessary. Very p Always excellent service. Chase King is outstanding in precision, knowledge and seeing that a job is well done through hands-on, if necessary. Very personable. More
He was about the person THEN the car , he actually cared! Sergio went above and beyond to help me select a vehicle, though I had called to inquire about it he truly cared for me as a person to make sure that Sergio went above and beyond to help me select a vehicle, though I had called to inquire about it he truly cared for me as a person to make sure that I was taken care of every step of the process. His handoff was thorough and friendly. Sergio was well informed of the vehicle we wanted and took his time and worked with me understanding my situation. What I can say is that my nephew and I are beyond pleased with our purchase, and will be looking forward to another in the future. More
Quick and easy Akeem was very accommodating and friendly. He was professional and knowledgeable about the vehicle I purchased. I would be comfortable referring any Akeem was very accommodating and friendly. He was professional and knowledgeable about the vehicle I purchased. I would be comfortable referring anyone who is looking for a vehicle to check out Herb Gordon Nissan. More
Excellent! Akeem was very helpful in assisting me to find a used vehicle. Having been that it was my first time buying a car, he did a great job providing me wit Akeem was very helpful in assisting me to find a used vehicle. Having been that it was my first time buying a car, he did a great job providing me with useful information about the car I was looking into. He was very professional and personable and I would definitely reccommend working with him! More
July 2018 Service As always, the service was excellent and I was happy. I can always count on Lynn to be thorough, detailed, friendly, professional and sincere. Keep he As always, the service was excellent and I was happy. I can always count on Lynn to be thorough, detailed, friendly, professional and sincere. Keep her and I'll keep coming back. More
Wait time I got really good service and was happy with the car when I read what all they had done. However, I had made an appointment online and was hoping to I got really good service and was happy with the car when I read what all they had done. However, I had made an appointment online and was hoping to get faster service. Maybe everyone else that was there had made an appointment also! I know it was quite a few people waiting and the technicians probably were very busy. Does it matter if you have an appointment or not? All staff was very friendly and I was well informed as to what was going to be done to my car. More
Never thought I’d buy used Akeem and his team really heard our wants and delivered on them! Mark and Akeem rock! From start to finish the process went very well. Akeem and his team really heard our wants and delivered on them! Mark and Akeem rock! From start to finish the process went very well. More
GREAT DEALERSHIP HERB GORDON DOES AN EXCELLENT JOB TAKING CARE OF YOU. THE SALES STAFF TAKES GOOD CARE OF YOU AND THE SERVICE AND PARTS DO A GREAT JOB. HERB GORDON DOES AN EXCELLENT JOB TAKING CARE OF YOU. THE SALES STAFF TAKES GOOD CARE OF YOU AND THE SERVICE AND PARTS DO A GREAT JOB. More
Consistently good A routine service visit, and added a front brake job after the bumper to bumper inspection. No complaints. Work was completed on time. The A routine service visit, and added a front brake job after the bumper to bumper inspection. No complaints. Work was completed on time. The end More
Recent Car Purchase I purchased my last two vehicles with Herb Gordon Nissan and on both occasions, I received great customer service. My first car purchase was with Musa I purchased my last two vehicles with Herb Gordon Nissan and on both occasions, I received great customer service. My first car purchase was with Musa. Musa set a great standard and is one of the reasons I looked at Herb Gordon Nissan again for my second car purchase. For my second purchase, I worked with Sergio. Sergio was courteous, patient, knowledgeable, and professional throughout the entire process. It was a pleasure having Sergio as my sale rep. If you are interested in purchasing a Nissan I would definitely recommend Herb Gordon Nissan and ask for Sergio. More