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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

August 01, 2018

Excellent customer service Always excellent service. Chase King is outstanding in precision, knowledge and seeing that a job is well done through hands-on, if necessary. Very p More

by TPB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase King
Aug 03, 2018 -

Herb Gordon Nissan responded

We're glad to hear you always receive excellent service! We appreciate your business and look forward to your next visit!

July 30, 2018

He was about the person THEN the car , he actually cared! Sergio went above and beyond to help me select a vehicle, though I had called to inquire about it he truly cared for me as a person to make sure that More

by DWADE1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Sergio Rivera
Aug 02, 2018 -

Herb Gordon Nissan responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2018

Quick and easy Akeem was very accommodating and friendly. He was professional and knowledgeable about the vehicle I purchased. I would be comfortable referring any More

by Debbie13!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Akeem Clagett, Cathy Ruyter
Aug 02, 2018 -

Herb Gordon Nissan responded

Debbie, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

July 27, 2018

Excellent! Akeem was very helpful in assisting me to find a used vehicle. Having been that it was my first time buying a car, he did a great job providing me wit More

by chels4432
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett
Jul 28, 2018 -

Herb Gordon Nissan responded

Hello, thank you so much for your positive comments about Herb Gordon Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a wonderful day!

July 26, 2018

July 2018 Service As always, the service was excellent and I was happy. I can always count on Lynn to be thorough, detailed, friendly, professional and sincere. Keep he More

by tiger1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Jul 28, 2018 -

Herb Gordon Nissan responded

Hello, thank you so much for your positive comments about Herb Gordon Nissan! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 25, 2018

Wait time I got really good service and was happy with the car when I read what all they had done. However, I had made an appointment online and was hoping to More

by ladybug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Jul 27, 2018 -

Herb Gordon Nissan responded

Thank you so much for your feedback! We apologize for the long wait time you experienced. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to make your next visit a five star experience!

July 24, 2018

Never thought I’d buy used Akeem and his team really heard our wants and delivered on them! Mark and Akeem rock! From start to finish the process went very well. More

by Purpose326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Kenny Booth, Akeem Clagett
Jul 26, 2018 -

Herb Gordon Nissan responded

Hello, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

July 24, 2018

GREAT DEALERSHIP HERB GORDON DOES AN EXCELLENT JOB TAKING CARE OF YOU. THE SALES STAFF TAKES GOOD CARE OF YOU AND THE SERVICE AND PARTS DO A GREAT JOB. More

by Heuse1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz, Mark Sonn, Jim Porter, Kenny Booth, Gary Browning Sr.
Jul 26, 2018 -

Herb Gordon Nissan responded

Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2018

Consistently good A routine service visit, and added a front brake job after the bumper to bumper inspection. No complaints. Work was completed on time. The More

by Nissanfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bonnell, Jonathan , Lynn Fritz
Jul 20, 2018 -

Herb Gordon Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Thank you and we look froward to your next visit!

July 17, 2018

Recent Car Purchase I purchased my last two vehicles with Herb Gordon Nissan and on both occasions, I received great customer service. My first car purchase was with Musa More

by lsjohns11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Musa Faal, Sergio Rivera
Jul 20, 2018 -

Herb Gordon Nissan responded

We are pleased to hear our team provided you with a great buying experience once again! Thanks again for the recommendation, and have an amazing day!

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