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Herb Easley Motors Inc.
Wichita Falls, TX
663 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 663 reviews
June 29, 2017
Found my Dream Tahoe 4WD Premier Excellent Service from locating my specific Tahoe to actively getting it brought here, to friendly finance staff, to an excellent walk around and desc Excellent Service from locating my specific Tahoe to actively getting it brought here, to friendly finance staff, to an excellent walk around and description of all the features of my new truck More
by The Barrys Tahoe
Employees Worked With
John Franco, Charles Bowden, Adam Spencer
June 28, 2017
Birthday present gone wrong. My husband worked with Mark to get me this beautiful 50th anniversary car for my 50th birthday. Everything went really smooth and easy. Very impressed My husband worked with Mark to get me this beautiful 50th anniversary car for my 50th birthday. Everything went really smooth and easy. Very impressed and very pleased! At least at first....after a few days, we started finding stuff wrong with the car. Scratches in glass, hail dents, bad paintless dent repair work, misfit interior panels, and headliner. We also found places where rubbing compound was still present, now why would there be a need to buff a new car? Anyway, we expressed our concerns with our salesman who assured us it would be made right. We discussed the issues with General Motors corporate and they stepped in to help. Our next contact with the dealer was from our salesman, who told us that the general manager wanted the car back, and they were "un-winding" the deal. Now they have tried a couple of times to force the sale through our credit union. The payment has been denied by our credit union, based on the un-disclosed damage and the text message from our salesman, that asked for us to return the car. General Motors is still involved and things are getting more heated. Mr. Russell Wetzel treated us very unprofessionally, to the point that we had to just walk out and leave the property. Very very disappointed. By the way, this car was a dealer trade from Dunn Chevrolet in Eufala, Oklahoma. I don't know who got to who, but the customer should in no way be responsible for the ill results of that trade. There is more to say but why bother... More
by Fifty
Employees Worked With
Mark Campbell, Russell Wetzel, John Franco
June 28, 2017
Great truck Mike Fairchild located the exact pick up that I wanted and made a great deal go see him next time you go to Herb Easley. I highly recommend this deale Mike Fairchild located the exact pick up that I wanted and made a great deal go see him next time you go to Herb Easley. I highly recommend this dealership More
by BBB
Employees Worked With
Mike Fairchild
June 28, 2017
New suv purchase. We were greeted by our salesman, Phil Bick. He answered all of our questions and went on a test ride with us over different roads so we could see how We were greeted by our salesman, Phil Bick. He answered all of our questions and went on a test ride with us over different roads so we could see how the Equinox drove and rode. More
by BJ
Employees Worked With
Phillip Bick, Amber Harrison
June 28, 2017
Wonderful service Randy was very helpful from the moment I walked through the doors. He went above to make sure I was satisfied with the service and did the best he cou Randy was very helpful from the moment I walked through the doors. He went above to make sure I was satisfied with the service and did the best he could do get me close to what I was looking for in price and in style. Very impressed! More
by Queenlock89
Employees Worked With
Chris McNeal, Randy Davis
June 27, 2017
Great team Quick effective and knowledgeable personnel. Look them up and you will not be disappointed. I had a good experience and will be back in the future. Quick effective and knowledgeable personnel. Look them up and you will not be disappointed. I had a good experience and will be back in the future. More
by Emz1
Employees Worked With
Phillip Bick, Russell Wetzel, John Franco, Michael Miller
June 26, 2017
Great Experience as a first time buyer Great service. Did not quit until the right car for me was found. Worked with me very well with financing. I would recommend going to. Great service. Did not quit until the right car for me was found. Worked with me very well with financing. I would recommend going to. More
by Mmaxey1024
Employees Worked With
John Franco, Chris McNeal, Derek Sykes
June 26, 2017
Happy way to end the day... a Monday, no less! I wasn't planning to buy today, but after a great meet with Casey and a quick test-drive, I quickly knew I was going to buy from Mark and Casey today. I wasn't planning to buy today, but after a great meet with Casey and a quick test-drive, I quickly knew I was going to buy from Mark and Casey today. The whole staff was helpful and polite! From the meet- to service department! Thanks guys! I'll see you at my first oil change!!! More
by HappyCRUZEr
Employees Worked With
Mark Campbell, Harvey Ysasaga, Adam Spencer, Casey Dillon
June 24, 2017
Great experience! We have now purchased 2 brand new vehicles in the last two years from herb Easley. One for me & one for my husband. So far both have been great. Hope We have now purchased 2 brand new vehicles in the last two years from herb Easley. One for me & one for my husband. So far both have been great. Hope to continue to have a great experience with our dealership & Chevy vehicles. More
by Mahoward74
Employees Worked With
Phillip Bick, Harvey Ysasaga
June 23, 2017
My first brand-new vehicle My very first brand-new vehicle was a pleasant experience thanks to Flynn, John and Adam. I love my Sonic! The Herb Easley team is wonderful and I'd r My very first brand-new vehicle was a pleasant experience thanks to Flynn, John and Adam. I love my Sonic! The Herb Easley team is wonderful and I'd recommend Herb Easley highly for your next new vehicle. More
by Karlab
Employees Worked With
Mark Campbell, Flynn Terry, John Franco, Adam Spencer
