
Herb Easley Motors Inc.
Wichita Falls, TX
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Excellent service overall Ro Hannah was very helpful! Made the entire experience easy from start to finish. Nice, friendly experience. It was quick easy and painless for me Ro Hannah was very helpful! Made the entire experience easy from start to finish. Nice, friendly experience. It was quick easy and painless for me More

Excellent. Great experience and excellent customer service. I love the car and Mike made the process flawless. I left with knowledge of how to use the features o Great experience and excellent customer service. I love the car and Mike made the process flawless. I left with knowledge of how to use the features of the vehicle. More
Terrible lies Hello the experience started out great and ended up being terrible sold the car we wanted out from under us then tried to push something we did not wa Hello the experience started out great and ended up being terrible sold the car we wanted out from under us then tried to push something we did not want on us gave me 19 hard Inquires and my wife several as well after being told we were approved and it goes on took a month to get a car and then the finance company called me 2 days ago and said the loan hasn't been officially approved due to Herb Easly not submitting all our info and proof of residence and income and so on allthough we gave it to them terrible experience never again and Steve Hott and Jason Parish will tell anything to get you to apply and half of it is BS More
I learned to read the fine print and analize it. I received this oil change special in the mail for 39.99. Wound up costing 66.26. How were I to know that price didn't pertain to my vehicle. I received this oil change special in the mail for 39.99. Wound up costing 66.26. How were I to know that price didn't pertain to my vehicle. More
Many thanks! Many thanks to the staff of Herb easley. My experience was amazing. Everyone had a great attitude, and was easy to work with. I never felt any pressur Many thanks to the staff of Herb easley. My experience was amazing. Everyone had a great attitude, and was easy to work with. I never felt any pressure , and everyone was super Laid back. I appreciate you all. More
Great service even after the buying process is over! I have only serviced my 2018 VW Atlas at Herb Easley since purchasing it and I will never take it anywhere else. They are thorough, trustworthy, and d I have only serviced my 2018 VW Atlas at Herb Easley since purchasing it and I will never take it anywhere else. They are thorough, trustworthy, and dependable. Scheduling has been quick, easy, and I have even been offered a loaner car both times I have taken my car in. First for a nail in my tire and second for an oil change and full service. My wait times have been minimal so I opted out of driving a loaner. I feel safe knowing that the people working on my car are knowledgeable and will not try to scam me or sell me products or services that arent necessary. More
Great team !! Thanks for the help guys it was a great experience!! I worked with ADISON LEE His name was not on the list of employees. Why is that ? Adison lee is Thanks for the help guys it was a great experience!! I worked with ADISON LEE His name was not on the list of employees. Why is that ? Adison lee is a major part of why my stop at your shop went so smooth! Well thanks for getting me back on the road ! More
They went above and beyond during the buying process Ben Bradford worked with me when I bought my 2018 VW Atlas SEL R-Line. I saw the R Line package and knew it was exactly what I wanted, unfortunately t Ben Bradford worked with me when I bought my 2018 VW Atlas SEL R-Line. I saw the R Line package and knew it was exactly what I wanted, unfortunately the trim on the lot was a grade lower than I wanted to purchase so Ben jumped through hoops to track down an R Line SEL for me. Not only did he find one for me off of a transport ship, but he still got me an unbeatable deal on the sale. I was willing to pay the transport fees and he was thoughtful on where he was searching for my car so that my fees were not outrageous. I gave him a "fee budget" and he beat it by $300. The process was smooth, low stress, and low pressure. He was trustworthy, knowledgeable, and answered all of my questions thoroughly and got me exactly what I wanted. I did have to wait two days for my Atlas to arrive while it was being transported but he put me in a top of the line CX-9 while I was waiting so there are zero complaints there. I'm beyond impressed and love every single thing about my Atlas. I will definitely go back to Herb Easley first when I am ready to buy my next car. More
Great service The work was done promptly and correctly. Was treated very professionally. The work was exactly what they diagnosed and they delivered it fixed the da The work was done promptly and correctly. Was treated very professionally. The work was exactly what they diagnosed and they delivered it fixed the day promised. More
Needs work D. Matthews was awesome. Personnel at main dealerships treated me and them like rejects. If not for Derek, I wouldn’t recommend you to anyone. D. Matthews was awesome. Personnel at main dealerships treated me and them like rejects. If not for Derek, I wouldn’t recommend you to anyone. More