Herb Connolly Chevrolet - Service Center
Framingham, MA
340 Reviews of Herb Connolly Chevrolet - Service Center
7500 mile service This is the second vehicle I purchased from Herb Connolly(2017 Chevy Malibu) My 1st was a 2010 Chevy Equinox both were purchased new. I have faithfull This is the second vehicle I purchased from Herb Connolly(2017 Chevy Malibu) My 1st was a 2010 Chevy Equinox both were purchased new. I have faithfully had my Vehicles serviced at Herb Connolly. They have a vast knowledge of my vehicles and answer all my questions. More
Warranty This is the only dealership I trust. This is a great family run dealership. They will treat you like your part of there family. A+++ This is the only dealership I trust. This is a great family run dealership. They will treat you like your part of there family. A+++ More
Felt like I was important to them and service was great. My Chevy Silverado has been well maintained by the service department. I love the wash afterwards and the effort to keep the truck clean inside. My Chevy Silverado has been well maintained by the service department. I love the wash afterwards and the effort to keep the truck clean inside. More
Service John in service is always great to work with. He takes the time to explain things to me and that is why I continue to trust coming for service. John John in service is always great to work with. He takes the time to explain things to me and that is why I continue to trust coming for service. John should train your other service people as they are not nearly as professional. You never hear John complain or argue, he always keeps his cool and is respectful. The service manager is also very nice to work with and it makes a difference when you feel listened to. So far, I have proved my husband wrong about taking my car to a dealership, all has been positive with John! My last visit was a 30k mile service that John talked to me about at my prior visit. He informs me and presents things in a beneficial way, keeps me involved in decision making, great customer service! My vehicle appears to be in great shape and I’m happy to have a trust worthy ride:) More
Fast and great service Had the car towed because of a problem, The service lady told me that we will be able to work on it the next day and the care will be ready around 2PM Had the car towed because of a problem, The service lady told me that we will be able to work on it the next day and the care will be ready around 2PM. The service center called me the same day and told me they checked it and were able to repair it on the spot. The thing that was amazing is that the cost of their service was better than the Mechanic that caused the original issue. So, I will always come back to make sure the care of my car is done there, even if I may pay a bit more. I will be getting better, excellent and secured service More
Great service Dealership did a good job with resolving my issues they even called to get more info to make sure they were looking for the correct issue and was able Dealership did a good job with resolving my issues they even called to get more info to make sure they were looking for the correct issue and was able to resolve it. Issue has not reoccured. Service write up and manager were very friendly. More
Always great service We have had our 2007 chevy suburban serviced there since we purchased this vehicle used in 2010. The service team there is always very helpful and at We have had our 2007 chevy suburban serviced there since we purchased this vehicle used in 2010. The service team there is always very helpful and attentive to our truck.. We have had nothing but great experiences with Justin and will continue to bring our vehicle here to be serviced. More
Consistently excellent customer service care!!! Another excellent customer service experience! Friday, Dec 1st, brought my 2010 Chevy Impala in for a State Inspection plus Lube, Oil & Filter Change Another excellent customer service experience! Friday, Dec 1st, brought my 2010 Chevy Impala in for a State Inspection plus Lube, Oil & Filter Change Service @ 7:30 AM. John Concetti, our long term and trusted service adviser as usual John quickly had the car ready 9:05 AM with attention to details i.e. lubing the door hinges with white lube to reduce wear. I was on my way with a new State Inspection Sticker and LOF. The Herb Connolly Chevrolet Dealership has a true family feeling. Over the years when I was on the road flying out Sunday night and returning Friday night John always help my wife care for our two cars in a way that made her safe and secure. John Concetti, our service adviser is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connolly dealership. After the sale service is the key! More
Brake work The brake problem was analyzed very quickly and the technician informed me of the work that was required to correct the problem. The brake replacement The brake problem was analyzed very quickly and the technician informed me of the work that was required to correct the problem. The brake replacement work was completed well within the technician's estimate of the time that would be required. More
Reliable work Went for ATF, T-Case and Coolant flush and was quick and enjoyable experience. Customer Service was great and my truck is running in tip top shape. Went for ATF, T-Case and Coolant flush and was quick and enjoyable experience. Customer Service was great and my truck is running in tip top shape. More