Herb Connolly Chevrolet - Service Center

Good communication, Able to work while I waited I appreciate that I was able to get a lot of work done while I'll waited, attending an online meeting using the free WiFi, plus handling some phone ca I appreciate that I was able to get a lot of work done while I'll waited, attending an online meeting using the free WiFi, plus handling some phone calls. The service representative kept me informed periodically, which I also appreciated. More

Champions I enjoy dealing with your service department. Drive in they do your paperwork with you. I usually wait for my vehicle. The dealership is always frie I enjoy dealing with your service department. Drive in they do your paperwork with you. I usually wait for my vehicle. The dealership is always friendly and clean. More

Oil Change It was seamless from dropping off the vehicle to having it ready very quickly. The car was waiting for me when I arrived to pick it up. Great Servic It was seamless from dropping off the vehicle to having it ready very quickly. The car was waiting for me when I arrived to pick it up. Great Service. More

Power Steering Pump Paid them to install a new power steering pump 3 months later the new pump fails so they say they’ll cover it under parts warranty After spending se Paid them to install a new power steering pump 3 months later the new pump fails so they say they’ll cover it under parts warranty After spending several hours there watching my truck sit out back in the corner of the lot they inform me that a line is gone as well I authorize work and they charge me $268 for line I inform mechanic and service writer that the power steering is inoperable STILL after I pay my bill They tell me it’s fine The next morning I start truck up and steering pump sounds ridiculously awful I check power steering reservoir and discovered the ace mechanic filled it with Transmission Fluid. Start making calls to service managers and get the run around and lame excuses. They make it perfectly clear I am not a priority Meanwhile I’m not able to plow with two snow events and it’s been several days. After not having my calls returned I drive down there in person and met with ServiceManager who also took my number and said he would call me. Still haven’t heard from him. I have been servicing my truck here for years and there is obviously a disconnect. The employees are miserable and don’t like being there. this fish is obviously rotting from the head down. Caveat Emptor............ More

Prompt courteous Great experience Mel was my service rep and he kept me informed every step of the way I have had my truck for 2 years now and each time I bring it in Great experience Mel was my service rep and he kept me informed every step of the way I have had my truck for 2 years now and each time I bring it in for service I feel confident it’s going to be serviced correctly thanks More

from beginning to end,great communication and service I would bring my car(s) to them for repairs,oil changes,or stickers. U want the job done right go to Herb Connelly Chevrolet I would bring my car(s) to them for repairs,oil changes,or stickers. U want the job done right go to Herb Connelly Chevrolet More

Quick efficient service All the services that I had scheduled for my vehicle were performed efficiently and in a timely fashion the customer servicethat was provided was ou All the services that I had scheduled for my vehicle were performed efficiently and in a timely fashion the customer servicethat was provided was outstanding More