Herb Connolly Chevrolet - Service Center

I regret having ever brought my car to Herb Connelly. Every single person I spoke with in the service department was either rude or total unknowledgable. They service is overpriced and their clear lack Every single person I spoke with in the service department was either rude or total unknowledgable. They service is overpriced and their clear lack of training is obvious from the very beginning. I would highly suggest finding an alternative repair place for your car. More

I brought my 2003 Trailblazer (originally purchased new at Herb Connolly) in for an oil change. I was greeted promptly and in a very sincere manner by the service staff. When writing up the service order at Herb Connolly) in for an oil change. I was greeted promptly and in a very sincere manner by the service staff. When writing up the service order, I was asked when I wanted the vehicle ready by...something I was surprised at as usually anywhere else it's "we'll call you when it's ready". I was also asked at that time if I needed a ride, which I did. That was helpful, as I was able to get to work rather quickly. The vehicle was done by midday and I was able to get it then without having to wait until after my workday. As usual, the staff at Herb Connolly that day (from the service staff to the cashier) were all very helpful and pleasant to deal with. It makes a BIG difference to me as a consumer to be treated as a customer who matters. I've always felt that way at Herb Connolly. More

I went to a dealer that I was very familiar with, I actually purchased two vehicles from them and sent several other friends to them as well. My daughter wanted to purchase her first car so I decided actually purchased two vehicles from them and sent several other friends to them as well. My daughter wanted to purchase her first car so I decided to go back to the dealer I knew. Much to my surprise we were treated like we did not matter. I was extremely disappointed and decided it was time for a change so, that's when I went on-line to look for a used car for my daughter. I found Herb Connolly Chevorlet of Framingham, found a car we were interesteed in sent an e-mail and received a phone call within the hour (this took place on 4/29/09). On May 2, 2009 we were in their office signing papers for my daughters car. We were treated like royality. They were very honest and upfront with us. They worked extremely hard to help my daughter get her first vehcile. Anyone looking for GREAT SERVICE should only shop at Herb Connolly. Karen I. Mitchell Sharilyn N. Yancey More

My Chevy Tahoe, which was purchased new at Herb Connolly, has 108,000 miles. Justin and his service team keep it running just like new. They are always able to work around our schedules and make appointmen has 108,000 miles. Justin and his service team keep it running just like new. They are always able to work around our schedules and make appointments quickly, and the vehicle is always ready when promised. We wouldn't go anywhere else for service. More

I purchased my 2002 Trailblazer @ Herb Connolly Chevrolet and have had my car serviced there exclusively (including regularly scheduled maintenance and oil changes). The service has always been of the highes and have had my car serviced there exclusively (including regularly scheduled maintenance and oil changes). The service has always been of the highest caliber and reasonably proceed. In fact the reasonable prices shatter the myth that getting your car serviced at the dealer is a rip off. In fact I now cringe at thought of trying to get repairs done from anyone other than Herb Connolly Chevrolet. They have a record of my Trailblazers history and all the necessary knowledge and tools to take care of my vehicle. I need to mention how I ended up at Herb Connolly in the first place. In October 2001, I was in the market for a new truck. I was looking at Ford and Toyota primarily. In the end I decided on a Toyota Sequoia from Bernardi Toyota. In fact I briefly "owned" a Sequoia but never took delivery of it and was able to get out of the contract. The Toyota dealership had exhibited unbelievable sleazy behavior in the sales process and actually changed the negotiated price on the contract documents (Very long story). AFter this horrible experience I found Herb Connolly Chevrolet and they were extremely professional, honest and competitive. As a result I purchased my 2002 Trailblazer. Keep up the good work Herb Connolly and always remember what Henry Ford use to say "Obstacles are those frightful things we see when we take our eyes off the goal". More

Have owned two corvettes (1998, 2007) and had them serviced exclusively at Herb Connolly Chevrolet with no problems. I have complete confidence in their technicians, the service recommendations they p serviced exclusively at Herb Connolly Chevrolet with no problems. I have complete confidence in their technicians, the service recommendations they provide and the service they perform. The dealership is also very convenient, located within 5 minutes of my house. More

This dealership is wonderful. I bought a car from them years ago and had a few problems with it. Each time I brought it in, they listened to me and showed that they cared. They worked time and time again years ago and had a few problems with it. Each time I brought it in, they listened to me and showed that they cared. They worked time and time again until they figured out the problem. They also hand delivered my car to work for me once because it was the only way I could make it work. I have since gotten a new car and I bought it at another chevy dealer. I wasnt living in the area at the time. I have now moved back and will only bring my car to Herb Connolly in Framingham. Jay and Justin are wonderful and do everything they can to help the customer. I would highly recommend them to anyone who asks. They are the reason that I stayed with Chevy. More

Setting up an appointment that fit my schedule was not a problem. Waiting area was clean, comfortable and refreshemnts were inviting. Not only was my car serviced it was washed and vacumed! I was recomme problem. Waiting area was clean, comfortable and refreshemnts were inviting. Not only was my car serviced it was washed and vacumed! I was recommended by a friend. Now I am sending friends and family. More

John did a great job with our Buick he had the service work completed and had the bumper repaired at their Body Shop. John let us use a loaner car because he needed our car over night. Thanks to Flavio fo work completed and had the bumper repaired at their Body Shop. John let us use a loaner car because he needed our car over night. Thanks to Flavio for helping with the loaner car .They washed and vacuumed our car it look great. More

The whole transaction from start to finish was great. I had no problems with the dealership or the sales person all my question were answered. i would recommend this dealership to anyone and Lou was great had no problems with the dealership or the sales person all my question were answered. i would recommend this dealership to anyone and Lou was great a good person to work with. i would rate the whole experience from 1-5 a 5. More