Herb Connolly Chevrolet - Service Center

We bought a used car (chevy) last year and got a good price. We also service another chevy there and have been very happy with the service. Recently, we needed body work (accident). The car looks grea price. We also service another chevy there and have been very happy with the service. Recently, we needed body work (accident). The car looks great. The woman who works in the office (I think her name is Mary) is always attentive, friendly, and helpful. More

This dealership had by far the most wonderful customer service department that I have ever encountered. I had trouble with my car on a Sunday afternoon. On Monday morning I called and was told to bring service department that I have ever encountered. I had trouble with my car on a Sunday afternoon. On Monday morning I called and was told to bring the car down and they would shuttle me home. I was greeted by Jay Martin who knew me by name as I walked into the garage. I was escorted to a waiting area that was clean and inviting and has wonderful coffee. Joe the shuttle driver graciously drove me home and my car was completed that afternoon. I have never had any complaints with this dealership. I purchased my Suburban from them ten years ago and I have never had such complete satisfaction from any other dealership. I recommend this dealership for any service, be it routine or repair. More

Professional, friendly and knowledgeable service staff. Very accommodating waiting room. The service alone is a reason to buy from this dealership. I have never had a bad experience. The service staff g Very accommodating waiting room. The service alone is a reason to buy from this dealership. I have never had a bad experience. The service staff goes out of their way to ensure all the customer’s needs are met. I even had the staff arrange for a loaner car when I had a lengthy hail damage repair job completed. More

I had a problem with the battery of my T/B SS two day in a row being completely discharged and suspected the shock compressor continuing to cycle when car was shut off. Called Herb Connolly's (where I purc a row being completely discharged and suspected the shock compressor continuing to cycle when car was shut off. Called Herb Connolly's (where I purchased the vehicle)and described the problem. The service desk told me to bring the car in right away, I told them I needed a car...no problem. When I arrived, they were waiting for me and noticed that the state inspection was due and offered to take care of it. I also needed maintenance service. we went through the list and in a few minutes, I was on my way. Later that day, I was called to tell me what they found wrong and asked me if it was ok to leave the car overnight as the part would arrive in the morning. It was explained that they would then test it a while to make sure the car was fine, then call me. This all happened as explained. When I arrived, my car was clean and ready to go. Service was friendly, thoughtful, thorough, and professional. Every time I've visited this dealer, my experience has been the same. I highly recommend this operation. More

I have dealt with Jay and Justin for 8 years now. I have purchased 1 Tahoe and 2 Suburbans in that time. They have always been very helpful with any standard service or unexepected repairs. I have been gi purchased 1 Tahoe and 2 Suburbans in that time. They have always been very helpful with any standard service or unexepected repairs. I have been given loaner cars or rides whenever I have needed them. They have kept me updated about the progress of my service or repairs while my vehicle has been there. I also enjoy that my car is vacuumed and washed after any service. More

I have purchased a few cars from this dealership, both new and used and always have had a good experience with their service department. One of their service advisors, Jay, is very knowledgeable and takes new and used and always have had a good experience with their service department. One of their service advisors, Jay, is very knowledgeable and takes time to explain why something needs to be done and what alternatives are if any. I recently purchased a set of 4 tires for my vehicle and the pricing was comparable and reasonable, generally not what you expect from a dealer, but theses guys are great More

I recently purchased a 2010 Equinox from Herb Connolly Chevrolet. There was no pressure from the sales person, he was very courteous and helpful. I was shown all the features of the vehicle upon deliv Chevrolet. There was no pressure from the sales person, he was very courteous and helpful. I was shown all the features of the vehicle upon delivery and was very happy with my experience. I recommend Herb Connelly Chevrolet if purchasing a vehicle. More

This was our first time working with this dealership. They were great to work with. When we entered the dealership we were greeted and asked if we might need any assistance. We were introduced to John Go They were great to work with. When we entered the dealership we were greeted and asked if we might need any assistance. We were introduced to John Gould, Sales Representative. John was very helpful and knowledgeable about the Chevrolet products. We were interested in the “Pull Ahead” program as we had a lease coming to maturity. We also wanted to review the various financing options available to us. We ended up buying opposed to leasing this time. John was great throughout this process. Rodrigo Roa, Sales Manager, facilitated keeping the process moving while introducing us to the services available at the dealership. The people were very friendly, the facility was spotless and we have a new Chevy. All in all, a very fine car buying experience. More

Outstanding service department. Very knowledgeable, friendly and most importantly, honest. Show room is very clean, waiting area is comfortable. Good selection of both new cars/trucks as well as used friendly and most importantly, honest. Show room is very clean, waiting area is comfortable. Good selection of both new cars/trucks as well as used vehicles. Highly recommend this dealership for service and sales. More

Since I bought my Silverado about 15 months ago I have been using Herb Connolly for service and Warranty work. All the people I interact with are pleasant, courteous and knowalgeble. They answer all my qu been using Herb Connolly for service and Warranty work. All the people I interact with are pleasant, courteous and knowalgeble. They answer all my questions and advise me on what my truck needs for service. My background when I was younger includes many years of building, upgrading and repairing cars and Trucks - professionally and later as a hobby. When I speak to your service people (they are not aware of this background) they explain in understandable clear detail what needs to be done. They ask pertinent questions to get at the root problem. I assume this is how they treat all of their customers. Keep up the good work CC More