Herb Connolly Chevrolet - Service Center
Framingham, MA
342 Reviews of Herb Connolly Chevrolet - Service Center
Mr. John Concetti's customer service is flawlessly impeccable. I recently brought my new 2010 Chevy Impala in for it's winter oil change and tire rotation. His response to my service needs and multip impeccable. I recently brought my new 2010 Chevy Impala in for it's winter oil change and tire rotation. His response to my service needs and multiples questions about winter driving conditions in this vehicle was nothing short of his being a five-star mechanic and a five-star Herb Connolly employee. Mr. Concetti is top-of-the-line. Although I am a long-distance customer, it is well worth the trip for your sales and service needs to Herb Connolly Chevrolet. Thank you John. Sincerely, Denise Raszewski More
Owning an older Saturn, I was worried about finding competent service, especially now that Saturns are no longer made. This visit was my first to Herb Connolly Motors. I found the entire experience a competent service, especially now that Saturns are no longer made. This visit was my first to Herb Connolly Motors. I found the entire experience above expectation. I received fast and friendly service. My car was done quickly and efficiently. The service I became used to and expected with Saturn dealerships was equally evident at Herb Connolly Motors. I believe I have found a great place for all my car needs. More
Everything was excellent except for pricing. I was told on at my first visit $160-$170. Made an appointment had the work done bill was $194. Questioned the bill and was told labor more. How long does it ta on at my first visit $160-$170. Made an appointment had the work done bill was $194. Questioned the bill and was told labor more. How long does it take to replace a tail lite cover? Jim Kessler More
I have been taking my cart o Herb Connolly for service on my malibu which I purchased from a different dealership. Every trip that I have made has been a very positive visit where they gave me a clear descr my malibu which I purchased from a different dealership. Every trip that I have made has been a very positive visit where they gave me a clear description of the problem, price to fix it and were able to do the work right the first time. They have a nice waiting room with coffee, donuts and wifi or you can use their shuttle to go home or to work. I go to Herb Connolly because they are pleasant, honest and don't feel as though I am getting ripped off by dealership service. Highly recommended. More
Flavio and his amazing Customer service skills always taking care of my service, along with Jay who was in charge of the final part of my service making sure everything was done in the way I expected. Wh taking care of my service, along with Jay who was in charge of the final part of my service making sure everything was done in the way I expected. What a great guys to deal with !! Due no loaners available,The friendly and courteous Lisandro and Joaquin brought me back and forth to my work place while the service was performed. Thank you all !! Keep up with your great work. More
Always a pleasure dealing with Connolly Chevrolet People are pros and very courteous Good Job!! John has so far kept me up to date with service requirements for all 4 of my GM vehicles.The service People are pros and very courteous Good Job!! John has so far kept me up to date with service requirements for all 4 of my GM vehicles.The service specials that I recieve in the mail are a great help in reminding me of the service necessary on the vehicles.Servbice waiting area is also a pleasure to visit as it is clean and very comfortable. More
2003 Chevy Impala had more than 185,000 miles on it so the car/engine was relatively well built to begin with. Had an airbag light on and needed to get repaired for car to pass inspection. Although not th the car/engine was relatively well built to begin with. Had an airbag light on and needed to get repaired for car to pass inspection. Although not thrilled about paying $690 for a new SDM module (i.e. black box) which controls air bag, the car was repaired relatively quickly and they save me 10%. They had me over a barrel and they did not take advantage of the situation which means I can trust them, something very important for anyone that has dealt with auto repairs in the past. More
Service person was friendly, helpful and patient with my questions. Took time to have me show him what I was experiencing and made the effort to understand the problems. The car was returned within the ti questions. Took time to have me show him what I was experiencing and made the effort to understand the problems. The car was returned within the time frame promised and I am happy with the service. More
I have bought cars in the past from other dealers that put themselves first. At Herb Connolly they made me feel like they were working for me to get a good price on my 06 Yukon Denali. I am a very satisfi put themselves first. At Herb Connolly they made me feel like they were working for me to get a good price on my 06 Yukon Denali. I am a very satisfied customer. Kudos to the Sales and servive department. More
I own a 2009 Saturn Aura and was left with no dealership to service this auto. I had heard great reviews from people that I work with, so decided to take my car there for service. I was totally satisfied wi to service this auto. I had heard great reviews from people that I work with, so decided to take my car there for service. I was totally satisfied with the service. All the service people that I have dealt with have been very professional, and will certainly continue to travel the 25 miles for the service. More