Herb Connolly Chevrolet - Service Center
Framingham, MA
342 Reviews of Herb Connolly Chevrolet - Service Center
Brought my car in for some recall work to my 2010 Malibu. I also had an oil change and tires rotated along with new wipers. The wipers on the car are dealer items only and cannot be purchased at a regular pa I also had an oil change and tires rotated along with new wipers. The wipers on the car are dealer items only and cannot be purchased at a regular parts store. I dropped off the car at 8am and got a ride home with the expectations that the car would be ready around the lunch area. I got picked up by the shuttle at 5:15 and the car was ready at 5:30pm. The car was nice and clean and all work was completed. This was a serious contrast from my last visit here where so many things went wrong and had items taken out of my car that upset me very much. I swore that I would not return but considering this is the closest Chevy dealer and I needed recall work, I figured that I would give it another shot but take out all of my valuables out of the car this time. I would bring my car back. I have also referred my family here and my dad bought a new dump truck and he was very satisfied with the sale as well. More
I would definitely reccomend this dealership. They are awesome to work with. They will do whatever it takes to get you into a vehicle. Also I want to thanks againd to to Lou, Rod, and Joe. They worked so awesome to work with. They will do whatever it takes to get you into a vehicle. Also I want to thanks againd to to Lou, Rod, and Joe. They worked so hard to get the car that I wanted, and they took my truck too... Thank you guys so much. Dave Ridge More
Was the best service appointment that I have had at any dealer! They were very nice, professional and completed my repair (tail light) very quickly. They were even able to squeeze in an unscheduled oil c dealer! They were very nice, professional and completed my repair (tail light) very quickly. They were even able to squeeze in an unscheduled oil change! Would very much recommend Herb Connolly in Framingham. More
The complimentary donuts from Dunkin' Donuts were a nice treat. I was sorry to hear that Herb Connolly, the man who's name is on the sign, passed away about sixteen years ago. The price is N/A because I had treat. I was sorry to hear that Herb Connolly, the man who's name is on the sign, passed away about sixteen years ago. The price is N/A because I had a coupon from General Motors for a FREE oil change. More
Dear Sir or Madam: I called Saturday morning and got a Dear Sir or Madam: I called Saturday morning and got a 1:30 pm time that same day. I arrived at 1:30 and was logged in. Less than 1 hour later my va Dear Sir or Madam: I called Saturday morning and got a 1:30 pm time that same day. I arrived at 1:30 and was logged in. Less than 1 hour later my van had it's oil changed and was washed. My van was happy. anytime that you make my van happy I am happy. Jim Duffy More
All my issues were understood and addressed properly. I All my issues were understood and addressed properly. I really felt as though Jay listen to what my car was doing and was able to relay this to the t All my issues were understood and addressed properly. I really felt as though Jay listen to what my car was doing and was able to relay this to the technicians working on my car. All of my questions were answered with a thorough knowledge of my particular vehicle More
My family and I recently moved from Michigan and with us came our 2006 Chevy Trailblazer we had purchased as a GM Certified Used Vehicle from our local dealership in Michigan. Having had such a great exper came our 2006 Chevy Trailblazer we had purchased as a GM Certified Used Vehicle from our local dealership in Michigan. Having had such a great experience with our local dealership back in Michigan I was skeptical that we would find the same level of service anywhere else. In the following months after we moved we had a few minor warranty issues arise and, on the recommendation of my employer, we took the truck to Herb Connolly. Although the issues were minor, most of the repairs were handled quickly and efficiently. One repair required us to return when the part arrived and Jay was very apologetic for the inconvenience. Fast-forward to the week before Christmas and we were preparing to make our drive back to Michigan for the holidays when we had another problem arise with the truck. I dropped it off after-hours at the service department with a note expressing the urgency of getting the truck repaired and returned to us because we wanted to drive it instead of our Impala back to Michigan because of concerns over the weather. Early the next morning after dropping the truck off I got a call from Jay telling us that he had the truck in and already had a mechanic running diagnostics on it and he would call me as soon as he had the cause of the problem identified. Less than hour later I got the follow-up call from Jay with the diagnosis as well as an estimated time the repair would be completed. True to his word, the truck was ready when he said it would be and I was out of the dealership with 24 hours to drive to truck to ensure everything was working properly. We made our trip to Michigan and back without a problem and were very grateful for having the truck when we drive into the tail-end of the blizzard that hit on Sunday. Had it not been for Jay and the crew in the service department, the trip could have been much different! Herb Connolly Chevrolet will continue to get my business for as long as were are residents in this area! More
Service was great. They brought my truck in at the appointed time, and I was out at the time they said they would be finished. They performed all of the safety checks, and provided me with a full repo appointed time, and I was out at the time they said they would be finished. They performed all of the safety checks, and provided me with a full report as to what they did, and what they checked. The Service Department was very efficent, and did not try to sell me anything un-nessessary More
I love Connolly Motors. Number one you walk into the showroom and there is Brendan Connolly sitting at his desk for all to see, and ready to talk business, complaints, whatever, and he listens and alway showroom and there is Brendan Connolly sitting at his desk for all to see, and ready to talk business, complaints, whatever, and he listens and always prepared to help and explain the situation as it arises. Number two, they have the most knowledgeable and prepared to help service department staff one could ask for " ESPECIALLY " John Concetti, he is the best. I would not entertain the idea to go to any other dealer. I have leased from them about ten years and my son has purchased his auto here also. Thank you Connolly Motors Daniel Cicconi More
Was having problems with my check engine light, remote start not working and a pulsation in the brakes. Justin took the car in right away and offered to have me driven to work. About an hour and a half la start not working and a pulsation in the brakes. Justin took the car in right away and offered to have me driven to work. About an hour and a half later I recieved with new that a recent oil change at Valvoline was the cause of the check engine light and the remote start not working. Seams that the air box was not properly reinstalled when they checked the air filter. Troy fixed Vavolines screw up and resurfaced my brake rotors to eliminate the pulsation. Jay called me as soon as my car was ready explained everything that was done to my car. When I picked up my car I was very surprised to see that they even washed it for me. I would highly recommend the service crew at Herb Connolly's. More