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Herb Connolly Chevrolet - Service Center
Framingham, MA
342 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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342 Reviews of Herb Connolly Chevrolet - Service Center
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February 27, 2017
Awesome Super helpful and knowledgeable about our SUV. He looked up all our warrenties and fixed something we didn't even ask for. I loved the complimentary Super helpful and knowledgeable about our SUV. He looked up all our warrenties and fixed something we didn't even ask for. I loved the complimentary exterior wash and interior vacuum service. More
by cj5coutts
Employees Worked With
William Austin
February 22, 2017
Computer updates for my Volt Went in for some computer updates to my Volt. They had very friendly service and comfortable waiting area. Service was done in expected amount of time Went in for some computer updates to my Volt. They had very friendly service and comfortable waiting area. Service was done in expected amount of time. More
by Judy
Employees Worked With
Dont remember
February 21, 2017
Oil change on my Colorado Johnny Concetti is the BEST. Always greets me with a smile and asks how my mother in law is doing. I am in and out of the service area quickly. Johnny Concetti is the BEST. Always greets me with a smile and asks how my mother in law is doing. I am in and out of the service area quickly. More
by Peter Connolly Jr
Employees Worked With
Johnny Concetti THE MAN !!!
February 21, 2017
Inspection Sticker Stopped by Herb Connolly Chevrolet to get my state inspection sticker and was in and out in less then 20 minutes. That included a free car wash to my Stopped by Herb Connolly Chevrolet to get my state inspection sticker and was in and out in less then 20 minutes. That included a free car wash to my surprise. Nice way to keep your customers Happy. Great work as always by the service dept. More
by TRat56
Employees Worked With
John Gould
February 18, 2017
Oil change and sticker I waited for my car while the work was done and it was finished in a reasonable time. I was greeted promptly by Soren who explained everything to my s I waited for my car while the work was done and it was finished in a reasonable time. I was greeted promptly by Soren who explained everything to my satisfaction. More
by Cathy
Employees Worked With
Soren Daw
September 29, 2016
Service Review I am an owner of 2 2010 Chevrolet Traverses. I have taken both vehicles to Herb Connolly since I purchased them in March and June of 2010. The servi I am an owner of 2 2010 Chevrolet Traverses. I have taken both vehicles to Herb Connolly since I purchased them in March and June of 2010. The service has been exemplary. Jay is my dedicated service manager and he goes above and beyond in making things easier for me when my SUVs need service. I highly recommend this service department. More
by Teegan
Employees Worked With
Jay
July 26, 2016
Appointment for check engine light Edit: the dealer has made great effort to apologize for this incident. I appreciate their attention and apology. I made an appointment online to Edit: the dealer has made great effort to apologize for this incident. I appreciate their attention and apology. I made an appointment online to have diagnostics run on my check engine light. I drive there and they, of course, can't find it. I show them my email that shows them I have an appointment. The guy finally says he will look at it, in 2.5 hours. He shows me a stack of papers and says "I have to do these first." I had my two small children with me. I don't have time to spend hours at a dealership. I have children and this is why I made an appointment. What is the point of scheduling appointments if they mean nothing. I called another dealership who not only took my car, but gave me a ride home so I could wait there since I didn't have an appointment. They Had my car evaluated and fixed within 2 hours. More
by BusyMom
Employees Worked With
John Concetti
May 03, 2016
Outstanding Customer Service .5 Stars.Always a pleasure to do business with.Car was serviced in a prompt manner and Bill the Service Manager was excellent. .5 Stars.Always a pleasure to do business with.Car was serviced in a prompt manner and Bill the Service Manager was excellent. More
by ssdude
Employees Worked With
Bill, John Gould
April 20, 2016
Noise in Front End Jay helped me with a noise I had in my Yukon took good care of me. Got me back on the road quickly and promptly Jay helped me with a noise I had in my Yukon took good care of me. Got me back on the road quickly and promptly More
by Tom Yukon
Employees Worked With
Jay Martin
April 18, 2016
Service Jay Martin is the best service associate with knowledge, courtesy and experience. Always puts the customer first and foremost. Reason I keep coming ba Jay Martin is the best service associate with knowledge, courtesy and experience. Always puts the customer first and foremost. Reason I keep coming back and work with Jay. More
by Mary1961
Employees Worked With
Lou Bove
