Herb Connolly Chevrolet - Service Center
Framingham, MA
342 Reviews of Herb Connolly Chevrolet - Service Center
We like the service so much we recommended it to our daugher The Service people are friendly and helpful. The waiting area is welcoming and comfortable and the car maintenance is done professionally..I also love The Service people are friendly and helpful. The waiting area is welcoming and comfortable and the car maintenance is done professionally..I also love driving with a newly cleaned car!! More
Convenient and faster than promised My scheduled service was completed faster than promised, including a free car wash. The waiting room was comfortable and convenient. I got some wo My scheduled service was completed faster than promised, including a free car wash. The waiting room was comfortable and convenient. I got some work done while waiting. More
Sunroof left open Jay Martin has also provided us with superior service. He is responsive, keeps us abreast of the process, and delivers on time. I trust Jay implicit Jay Martin has also provided us with superior service. He is responsive, keeps us abreast of the process, and delivers on time. I trust Jay implicitly and never worry that he is recommending a service that is unnecessary. Recently I left the sunroof open on my suburban and told me to bring my car in immediately, helped with a loaner and got the vehicle dried, detailed and confirmed in working order by the next day. Although we have purchased our suburban elsewhere, we continue to bring it, as well as our other vehicles to be serviced at Herb Connolly due to our trust in Jay. More
Oil Change & Stickerq The guys in service were great I went in without an appointment they told me promptly and got me in and out quickly so I could get on my way The guys in service were great I went in without an appointment they told me promptly and got me in and out quickly so I could get on my way More
Serine while I waited, fast and courteous Compared to other Chevy dealerships, and also private businesses, herb Connelly service, never had a problem with, always, at least for me, has been d Compared to other Chevy dealerships, and also private businesses, herb Connelly service, never had a problem with, always, at least for me, has been done right the first time, and if any problem with a repair, as in the past as with my other vehicle, was taken care of immediately. . Only issue is scheduling!!! You guys are always so busy..... understandable if you treat ALL your customers that way!!! More
Excellent service!!! Service rep was very professional and friendly, I enjoyed the complimentary coffee and donuts! Thank- you Look forward to coming back in the near futu Service rep was very professional and friendly, I enjoyed the complimentary coffee and donuts! Thank- you Look forward to coming back in the near future. More
After the sale service is the key! Another excellent customer service experience! On Wednesday, March 29th, received an email from Herb Connolly that my 2010 was due for service. Call Another excellent customer service experience! On Wednesday, March 29th, received an email from Herb Connolly that my 2010 was due for service. Called John Concetti, our long term service advisor for service and as usual John quickly scheduled our 2010 Impala in for a lube, oil and filter, on Monday, April 3rd. I was greeted Justin Brown the service manager with a warm and friendly smile. John noticed while reviewing my service history that the antifreeze had never been changed since the vehicle purchase and John informed me that antifreeze turns to acid with age and corrodes the cooling system. The Herb Connolly Chevrolet Dealership has a true family feeling. Over the years when I was on the road flying out Sunday night and returning Friday night John always help my wife care for our two cars in a way that made her safe and secure. John Concetti, our service advisor is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connolly dealership. After the sale service is the key! More
good job, and service was good I was told problem with car in non loud manner with me. Very considerate and friendly and with professional knowledge. I hope to get better service I was told problem with car in non loud manner with me. Very considerate and friendly and with professional knowledge. I hope to get better service next time More
Love an oil change with a wash and vacuum!!! The service department is always courteous and quick moving and Joe is happy to take you where you need to go ~ he will even come pick you up when you The service department is always courteous and quick moving and Joe is happy to take you where you need to go ~ he will even come pick you up when your vehicle is ready! Which - the checkout process is also quick and easy. More
Great Emergency Inspection and Service We were visiting the Framingham area and were having trouble with our 2007 Saturn Vue. It was Sunday and our options were limited. On Monday we called We were visiting the Framingham area and were having trouble with our 2007 Saturn Vue. It was Sunday and our options were limited. On Monday we called Herb Connolly Chevrolet and the service department were able to fit us in with a service appointment. More