Herb Connolly Chevrolet - Service Center
Framingham, MA
342 Reviews of Herb Connolly Chevrolet - Service Center
Quick and efficient I arrived at dealership a few minutes early. I drove in and was immediately greeted. The service agreement was written up. The Impala's traction light I arrived at dealership a few minutes early. I drove in and was immediately greeted. The service agreement was written up. The Impala's traction light had been flashing as the car was "jerking" at around 30 mph. I also requested an oil change. The car was serviced as I sat in the waiting room. Fresh coffee, water and donuts were available for customers. I had been waiting about two hours when the service department representative came to inform me that car was done. All other fluids, etc were checked and filled as needed. The traction issue was dismissed as a hiccup as no code history appeared. The final bill was for the oil change only. The light and "jerking" haven't been a problem since the serving. I A drive away a very happy customer. Great experience! More
Another excellent customer service experience! On Monday, August 14th, brought my 2010 Chevy Impala in for a normal Lube, Oil & Filter Change Service @ 7:30 AM. When the Service door opened and I On Monday, August 14th, brought my 2010 Chevy Impala in for a normal Lube, Oil & Filter Change Service @ 7:30 AM. When the Service door opened and I when to start my car the battery was totally dead. My 2010 Impala still had the original battery which normally last 5 years of service life. John Concetti, our long term and trusted service advisor as usual John quickly had the car jump started and in for service finding the charging system was operating correctly but the battery needed replacing. By 9:19 AM I was on my way with a new battery and LOF. The Herb Connolly Chevrolet Dealership has a true family feeling. Over the years when I was on the road flying out Sunday night and returning Friday night John always help my wife care for our two cars in a way that made her safe and secure. John Concetti, our service advisor is the major reason for our dealership selection and continued patronage. John has been our service contact with at this dealership and has been were very helpful over the years. I always feel when I leave the dealership that the service was performed correctly and John paid personnel attention to every service detail. John is truly a credit to the Herb Connolly dealership. After the sale service is the key! More
Quick and efficient Turns out we had installed an after market product that interfered with the electic system, great full it wasn't a blown electric system. All done and Turns out we had installed an after market product that interfered with the electic system, great full it wasn't a blown electric system. All done and resynced within 2 hours. More
Oil change was fast and people were very polite The oil change was fast and they vacuumed my car. Not sure who the service person was they were great. Location is convenient from work to home. The oil change was fast and they vacuumed my car. Not sure who the service person was they were great. Location is convenient from work to home. More
Very efficient Great job as usual,not much more I can say. Very clean dealership. T.v. Is a nice touch,and beverages.thank you very much Great job as usual,not much more I can say. Very clean dealership. T.v. Is a nice touch,and beverages.thank you very much More
Chevy Colorado service Always a good experience I wouldn't purchase a vehicle or get one serviced anywhere else. Jay Martin makes sure that anything covered under warranty g Always a good experience I wouldn't purchase a vehicle or get one serviced anywhere else. Jay Martin makes sure that anything covered under warranty gets managed the entire team is professional and proficient. Thanks for all you do More
Oil change check over entire vehicle multi point inspection Have used the dealer for many years Fair pricing work completed properly Also try's to accommodate special Circumstances Will loan a vehicle Have used the dealer for many years Fair pricing work completed properly Also try's to accommodate special Circumstances Will loan a vehicle if needed More
Quick and efficient It was so nice to drive in for an online scheduled service appointment and be taken right away and have the services performed so quickly while I wait It was so nice to drive in for an online scheduled service appointment and be taken right away and have the services performed so quickly while I waited. More
Oil Change I had an appointment for an oil change. My husband was late getting home from work because of a coworker being late. Even though I was late they told I had an appointment for an oil change. My husband was late getting home from work because of a coworker being late. Even though I was late they told me I to come in anyway. I got there and they did my oil change quickly. They even vacuumed and washed my car! More
Great customer service! The service department squeezed me in for an oil change the day I called! Very happy with the work they performed and pricing on the oil change for my The service department squeezed me in for an oil change the day I called! Very happy with the work they performed and pricing on the oil change for my Camaro Z28! Big thanks to Jay and Soren! More