Herb Connolly Chevrolet - Service Center
Framingham, MA
342 Reviews of Herb Connolly Chevrolet - Service Center
Excellent customer service experience! Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also sugges Sept 20 called to schedule a State Inspection. Sarah in a friendly and professional way not only informed me no appointment was need but also suggested Tuesday after 1 pm was a great time to come and be out very quickly! Thanks to Sarah friendly and professional advise guided to a very quick State Inspection. Greeted by Joie Mullen, our trusted service adviser Inspection wait time was minimal! Years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key! More
Excellent customer service experience! Monday July 15th scheduled lube, oil & filter. Thanks to ease of calling in to a friendly person, scheduling a LOF is simple and easy. Greeted by Jo Monday July 15th scheduled lube, oil & filter. Thanks to ease of calling in to a friendly person, scheduling a LOF is simple and easy. Greeted by Joie Mullen, our trusted service adviser @ 8:33 M Mon and out by 9:49 AM! Over the years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key! More
poor quality, Not recommended , always have problems with this people, I git 3 news trucks on this dealership, but they don’t care about loyalty customers., all the time my truck stays more then expected, an this people, I git 3 news trucks on this dealership, but they don’t care about loyalty customers., all the time my truck stays more then expected, and come back with the same problem More
Aeryn was excellent on every level. Made my visit as effortless as possible. I hope management and ownership know how much of an asset she is to the dealership. Fantastic customer servi Made my visit as effortless as possible. I hope management and ownership know how much of an asset she is to the dealership. Fantastic customer service! More
Excellent customer service experience! Mon April 8th my check engine light came on. Immediately drove my 2010 Impala to Herb Connolly Chevrolet diagnose the problem. Joie Mullen, our trus Mon April 8th my check engine light came on. Immediately drove my 2010 Impala to Herb Connolly Chevrolet diagnose the problem. Joie Mullen, our trusted service adviser called @ 7:43am Wednesday that her team had replaced the secondary air injection solenoid valve under warranty at no charge to me!!! Joie not only scheduled a Lyft ride to take me home Mon but also pick me up no charge! Over the years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key! More
Disappointing I had a simple repair. Replacing 2 headlight bulbs now it is turning into a multi-day event. I got the car back and last night while driving I have one headlight going stra Replacing 2 headlight bulbs now it is turning into a multi-day event. I got the car back and last night while driving I have one headlight going straight ahead and the other pointing down about 5 ft in front of the car. When I called this morning, I am told that I have to drop the car off for a full evaluation. For what should be a simple adjustment. More
Service is great, free coffee, people are friendly, fully enjoyed looking at cars and trucks for sale. enjoyed looking at cars and trucks for sale. More
Easy to get an appointment at on date and time desired. Friendly, knowledgeable Service Manager, Jay Martin, and Service Consultant, Aeryn Kiewicz. Friendly, knowledgeable Service Manager, Jay Martin, and Service Consultant, Aeryn Kiewicz. More
Trying to get a person to talk to about service. Keep getting voice mail, then not getting call back. Tried to speak with service manager same results. The service number said they were closed up un Keep getting voice mail, then not getting call back. Tried to speak with service manager same results. The service number said they were closed up until 9:30 then voice mail. Not a good way to service customers. Maybe I should try to find a better dealership as I am looking to buy a new SUV for my wife More