Herb Connolly Chevrolet

I was in the market for a Ford Super Duty. I saw that Herb Connolly Chevrolet had exactly what I was looking for. I made my first inquiry on line and minutes later I received a call from sales I saw that Herb Connolly Chevrolet had exactly what I was looking for. I made my first inquiry on line and minutes later I received a call from salesman Lou Bove. I asked Lou if he could send me additional photos of the truck. Lou sent the additional photos promptly. I scheduled an appointment to road-test the truck and put a deposit on it immediately There was no haggling,bickering or arguing. The buying process was smooth and painless. The dealership was extremely helpful with providing me all the information I needed for financing ect. All the paperwork was ready for me on the day of delivery I walked signed the paperwork and drove away in my new truck. I will highly recommend Herb Connolly Chevrolet and Lou Bove to all my family and friends. It was a pleasure doing business with them. More

spoke with George Wells on the phone from Missouri and we were able to work out a deal on a service truck always kept me infored and when we flew in he picked us up at the bus station everything went smooth were able to work out a deal on a service truck always kept me infored and when we flew in he picked us up at the bus station everything went smooth thanks again George More

***UPDATED*** After I posted this review/ the dealership contacted me and asked if I would raise my rating to 5 stars from the 1 star I had previously given. They sent a check to cover the two he dealership contacted me and asked if I would raise my rating to 5 stars from the 1 star I had previously given. They sent a check to cover the two headlights that I had replaced at a different dealership down the street. I appreciate that they paid for the headlights. After the way I was treated in the dealership that day and how the only cause for them helping he was that I posted online, I am upgrading my rating to a 3 star review. I still will not go back unless I absolutely have to. But I appreciate that they care about their reputation- hopefully they work in treating customers well before there is an issue. Gotta say, my sales rep Zach was nice but this has been a pretty xxxxty experience all around. I bought the car because I was pre-approved by Capital One and found it online. I purchased but never got physical or digital copies of my sales paperwork. Was told "we will send it later." It's been a couple months- later has not come. I recieved the car with a rejection sticker on it- was told I needed to drive around for 1000 miies and come back. Then the check engine light comes on and I bring it in, it's kept for several days for only what I can assume meant parts were replaced. I'm not sure though because no one ever explained it to me. I never recieved paperwork for that. Why wasn't this caught before I left the lot? I had to bring it back because the air conditioner wasn't working. Now both headlights are out and I come in because getting service on the phone is almost impossible- but when I called earlier this week I was sent to a dealership that doesnt have affiliation with them. Add to it all, the gentleman who apparently is customer service agent of the year, doesn't seem to grasp the fact that his desk is in the middle of the showroom feels the need to loudly boast his disgust with someone that expects to recieve a product of quality when they need to take out a loan to purchase it from a "refutable" dealership. He loufly kept repeating "Headlights? Headlights! NO- Thats HIS car. He needs be responsible for what he purchased." Keep in mind- I bought it in May, it is July and both headlights are out. I mean two bulbs? The dealership couldnt cover that? Are you doing so poorly and don't care about getting business back in the future that a $65 bill is too much to cover? I recieved a Carfax notification that I apparently need an oil change- I thought "Nahh, they must have done that before they let me buy it." But now I don't believe that this dealership wouid have the the where for all to actually do that. I will not be back to this place. They do not give a crap what they are selling as long as they sell it. They will not take care of their customers. Go somewhere else/ trust me! More

Came in and got our deal done quickly and efficiently. Matheus and Doug were great to work with. Matheus and Doug were great to work with. More