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Herb Connolly Chevrolet
Framingham, MA
1,409 Reviews
Herb Connolly Automotive Group has been serving the greater Boston area for over 90 years! As one of America's oldest, continuously family owned automobile dealerships in the country, we are proud to be a customer recommended establishment that always exceeds expectations to provide a fantastic car buying experience. For more information on the history of our store click here!
Our extensive inventory in our three locations, Acura, Hyundai, and Chevrolet, make the best brands and vehicles available no matter what type of vehicle you are seeking. Our friendly staff members are approachable, knowledgeable, and enthusiastic, and make it their job to ensure that car shopping with us is pleasant and enjoyable.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
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Showing 1,409 reviews
June 14, 2019
Great Service from the Sales Department and Financial Group I went into Herb Connolly know the exact Colorado I wanted. Peter Shumrak helped me when I entered the door and made the experience great. This experi I went into Herb Connolly know the exact Colorado I wanted. Peter Shumrak helped me when I entered the door and made the experience great. This experience went through the financing, which was without all the pushing of plans and extras that I've experienced before. Overall it was just a great experience for a great 2019 Colorado! More
by mfontz
Employees Worked With
Peter Shumrak
June 07, 2019
Smooth and flexible Bob Quinton Helped me pick out a Chevy Silverado and find the best financing options available. He went above and beyond what the standard is for a ca Bob Quinton Helped me pick out a Chevy Silverado and find the best financing options available. He went above and beyond what the standard is for a car salesmen and I was thoroughly impressed. Would recommend to a friend any day of the week. More
by Jake Chevy Silverado
Employees Worked With
Rob Quinton
June 07, 2019
Sales experience review Ok for the sales experience nothing else to add happy with sales experience Nothing else to add happy with sales experience happy with sales experien Ok for the sales experience nothing else to add happy with sales experience Nothing else to add happy with sales experience happy with sales experience More
by Homey
Employees Worked With
John Gould
May 30, 2019
Friendly and No Hidden agenda Roy and Carter helped me understand the financing and long term cost for several vehicles before picking a choice that was the best value for the pri Roy and Carter helped me understand the financing and long term cost for several vehicles before picking a choice that was the best value for the price around the region. More
by redsox62
Employees Worked With
Roy Porter @ Hyundai, Carter Hastings
May 29, 2019
Stay away Don’t trust them. Was lied and deceived to twice during my purchase. Before leaving for a test drive in the car I ended up buying I noticed a chipped Don’t trust them. Was lied and deceived to twice during my purchase. Before leaving for a test drive in the car I ended up buying I noticed a chipped windshield directly in the drivers line of sight and a small stain on the roof liner. I asked if the windshield would be replaced and the stain cleaned and John espinosa my salesman said he would get that taken care of. I hate haggling and didnt negotiate price in the car just what I wanted for my trade and purchased the vehicle. Two days later when I am scheduled to pick up the car I called to ensure the two issues had been resolved and was informed everything was done and they just needed to fill it with gas which would be done by the time I arrived. Upon arrival John asked for my keys to switch plates from my trade to my purchased car. John then came in to get all me out to the car so we could be on our way. Only then did I he tell me their glass guy had not been available the two prior days and I would have to return to ha e the chip filled. I told John this was not part of our agreement at which point he said the manager had left and he would need approval to replace the windshield and would call me in the morning. No call. After trying to get a hold of John the next day...to no avail, I got the used car manager who basically told me John lies we don’t replace windshield and he’ll talk to John to make sure it doesn’t happen again. All great but I still don’t have a new windshield. I then called back to speak to a GM or Connolly themselves. The GM informed me of their policy to repair chips not replace glass. When I informed him of their three day return policy only then Did he say he would look into and call me back. In the end the GM stepped up and had safelite replace the glass at no charge. Great car I bought but bad dealership practices. Stay away!! More
by Dk320
Employees Worked With
John Espinosa
May 21, 2019
Very friendly...very competent Jay Martin is always is so caring and friendly from the greeting on. I always feel comfortable that I'll be getting excellent service because of his Jay Martin is always is so caring and friendly from the greeting on. I always feel comfortable that I'll be getting excellent service because of his attention to my service needs. More
by Sara
Employees Worked With
Jay Martin
May 14, 2019
Very good. My vehicle was left at the service center to take care of a manufacturers recall, and was duly taken care of in less time than was communicated to me. My vehicle was left at the service center to take care of a manufacturers recall, and was duly taken care of in less time than was communicated to me. Also they did a Multi-Point Vehicle inspection for no charge. So it was a very satisfactory experience for me. More
by alexgeorge
Employees Worked With
John Concetti
May 07, 2019
Just what I needed John Gould was so friendly and helpful. He explained everything simply and thoroughly. I feel like I got just what I was lookin for. Nice car. John Gould was so friendly and helpful. He explained everything simply and thoroughly. I feel like I got just what I was lookin for. Nice car. More
by kris
Employees Worked With
John Gould
May 02, 2019
Preowned Car Search Professional and courteous. Lou listened to what I was looking for and in the price range that I wanted. Lou walked me through the entire process and Professional and courteous. Lou listened to what I was looking for and in the price range that I wanted. Lou walked me through the entire process and was knowledgeable in the features of each car I looked at and the one that I ultimately chose. Lou went over all of the cars and the one that I chose and made sure that everything was all set and assisted me in setting up the bluetooth and the OnStar when I picked up the car. Thank you Lou! More
by Darksky717
Employees Worked With
Lou Bove
April 24, 2019
good services Hi my name is Solomon sserwadda and I am valued customer with chevy Herb Connolly Framingham. am so excited with my new car and it is excellently work Hi my name is Solomon sserwadda and I am valued customer with chevy Herb Connolly Framingham. am so excited with my new car and it is excellently working pretty good. in the first place I had a Malibu and had some issues in the engine and I made an exchange with a new Equinox SUV. The Dealership service person helped me to figure it out and am so grateful for the great job. it was splendid work and he really talked to me in a nice way and solved my problem. John Espinoza was so wonderful and great Sales man and I was very satisfied. another service employee was from the maintenance department who's the head, am sorry have forgotten his name, but he was great too. I would recommend John to another a friend of mine. thanks chevy cannily Framingham for the great job. More
by Solomon
Employees Worked With
John Espinoza
