Herb Connolly Chevrolet
Framingham, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
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I gave the ratings I did because, From the moment I walked into the building everyone was friendly and I was greeted right away with no pressure. They told me to wait patiently in the waiting room whic walked into the building everyone was friendly and I was greeted right away with no pressure. They told me to wait patiently in the waiting room which was equipped with cozy leather couches, plasma TV, fresh donuts, coffee, water, etc. To me when a company takes the time to go all out to make you feel comfortable while waiting.. that says something. In the end, I ended up buying a 2006 Chevy Aveo in very very great condition. The sales Rep. Lou Bove helped me through the whole from the first to last day. I got a great price, for a great car that had low miles and had absolutely nothing wrong with it. I recommend this dealer to anyone who is looking into buying a used or new car, especially if you are looking for used for a young teen. They have three dealers with all different brand car companies in easy access location. You will not be sorry what so ever. The one thing I think everyone worries that they will automatically feel is worrying about being pressure and all the typical expect small talk from the car dealers. I myself had that same image in my mind. Lou and everyone there didn't try the old salesman pitch to me at all. I think thats important when you are just looking for a great deal and you want to get in and get out. I give Herb Connolly Chevy a 10 out of 10. More
My Chevy Tahoe, which was purchased new at Herb Connolly, has 108,000 miles. Justin and his service team keep it running just like new. They are always able to work around our schedules and make appointmen has 108,000 miles. Justin and his service team keep it running just like new. They are always able to work around our schedules and make appointments quickly, and the vehicle is always ready when promised. We wouldn't go anywhere else for service. More
I purchased my 2002 Trailblazer @ Herb Connolly Chevrolet and have had my car serviced there exclusively (including regularly scheduled maintenance and oil changes). The service has always been of the highes and have had my car serviced there exclusively (including regularly scheduled maintenance and oil changes). The service has always been of the highest caliber and reasonably proceed. In fact the reasonable prices shatter the myth that getting your car serviced at the dealer is a rip off. In fact I now cringe at thought of trying to get repairs done from anyone other than Herb Connolly Chevrolet. They have a record of my Trailblazers history and all the necessary knowledge and tools to take care of my vehicle. I need to mention how I ended up at Herb Connolly in the first place. In October 2001, I was in the market for a new truck. I was looking at Ford and Toyota primarily. In the end I decided on a Toyota Sequoia from Bernardi Toyota. In fact I briefly "owned" a Sequoia but never took delivery of it and was able to get out of the contract. The Toyota dealership had exhibited unbelievable sleazy behavior in the sales process and actually changed the negotiated price on the contract documents (Very long story). AFter this horrible experience I found Herb Connolly Chevrolet and they were extremely professional, honest and competitive. As a result I purchased my 2002 Trailblazer. Keep up the good work Herb Connolly and always remember what Henry Ford use to say "Obstacles are those frightful things we see when we take our eyes off the goal". More
Have owned two corvettes (1998, 2007) and had them serviced exclusively at Herb Connolly Chevrolet with no problems. I have complete confidence in their technicians, the service recommendations they p serviced exclusively at Herb Connolly Chevrolet with no problems. I have complete confidence in their technicians, the service recommendations they provide and the service they perform. The dealership is also very convenient, located within 5 minutes of my house. More
I have to say that the team at Herb Connolly made the car buying experience a positive one. They were counter to all the stereotypes that are out there in regards to the car buying process. I had quotes fr buying experience a positive one. They were counter to all the stereotypes that are out there in regards to the car buying process. I had quotes from other dealers and they were willing to work with me to not only meet the other quotes but far exceed them. They worked around my schedule as far as delivery and were professional throughout the process. Highly reccommend Herb Connolly for your next purchase. More
We buy all our cars from Herb Connolly. They are always friendly, get the best prices, overall customer satisfaction is superb. My husband is in the autobody business. On delivery he found a few spots on friendly, get the best prices, overall customer satisfaction is superb. My husband is in the autobody business. On delivery he found a few spots on the exterior he wanted buffed out. Barry and John were right on it, took care of it without hesitation. More
I recently purchased a Chevy Tahoe from Herb Connolly Chevrolet and have to admit, my wife and I were pleasantly surprised with the experience. Our salesman was Paul Santoro, who was very personable and Chevrolet and have to admit, my wife and I were pleasantly surprised with the experience. Our salesman was Paul Santoro, who was very personable and friendly. I never felt pressured or uncomfortable. The gentlemen in finance was Douglas Barcelos. Again, friendly and professional. I received more than a fair trade-in on my old car. This is what buying a car should be like. I believe we walked in the office at about 2:00 PM and drove home in the new vehicle at 4:30. (No kidding!) on a Saturday. Brendan Connolly stopped by on several occasions, while we were waiting, to let us know how things were progressing. Just a quality experience all around. The bottom line - I would recommend anyone looking for a New/Used car to try Herb Connolly Chevrolet, I don't think you'll be disappointed. More
Being a car nut forever I have always dreamed of owning a new corvette. Just wasn't sure if my dream car was out of my reach financially. I did a lot of research online and found the exact corvette I was l new corvette. Just wasn't sure if my dream car was out of my reach financially. I did a lot of research online and found the exact corvette I was looking for in inventory at another dealership. I visited them and it was the exact vehicle I wanted. Problem was the experience wasn't. I was never more turned off by the customer service, I left the dealership. I then visited Herb Connolly Chevrolet. When I walked in I met one of the owners (Brendan Connolly) who immediately made me feel comfortable. He then had Barry Glimcher assist me. To make a long story short they didn't have the exact car I was looking for but very close. More money and options but when Brendan and Barry explained to me the financing terms and discount available they proved to me the Vette of my dreams was a reality. I love my new car and would recommend Herb Connolly Chevrolet to anyone in the market. Awesome experience. More
I'm not sure how to begin this rating without sounding I'm not sure how to begin this rating without sounding like I'm glorifying my true experience. The fact is, purchasing a used car from a "dealer" is I'm not sure how to begin this rating without sounding like I'm glorifying my true experience. The fact is, purchasing a used car from a "dealer" is a mixed bag of multiple factors. You've got the sales style, honesty, commitment and personal attention to start. In addition you've got the price negotiation and additional services that have labor hour value and possibly other costs absorbed. I could go on... Considering each individual factor comprises my overall rating criteria. I would never expect an experience with a "car dealer" to nail each and every factor and arguably would be impossible to achieve. I think there is a general negative image of the typical "car dealer". Herb Connolly Chevrolet is definitely not your typical "dealer". I am pleased to take the time and provide this review to publically share my experience. Recognition is well deserved here. I will honestly state that every single aspect of my experience at Herb Connolly Chevrolet was nothing short of top notch! I dealt with Lou and Brenden and they were both absolute professionals who were genuinely interested in customer service and satisfaction. I ended up staying about an hour after normal business hours and I was never pressured. In fact, I did not realize the dealership closed because there was no mention of that to me (and I didn't read the hours). I consider that going above and beyond due to absolutely no indication by emotion or expression that I was keeping someone late that night. I impacted someone's personal time without a blink. I consider that a customer service commitment! I will also state that both Lou and Brenden took all the time I needed to answer my questions and allow me to make decisions and preparations. I never once felt rushed, pressured nor did I feel like I was just a dollar sign. I absolutely highly recommend Herb Connolly Chevrolet and I hope that others will mimic my experience and share it here as I did. Thank you for your time, Ray More
Quality service was provided from the moment we walked in the door. The Salesman John immediately brought us to the vehicle we were interested in and took us for a test drive. He answered all of our questi the door. The Salesman John immediately brought us to the vehicle we were interested in and took us for a test drive. He answered all of our questions without overselling. Negotiations on price were done fairly. Financing of the vehicle was quick and easy. The vehicle was ready when promised and the transaction went very smoothly. More