Herb Connolly Chevrolet

THE WORK IS DONE ON TIME AND DONE RIGHT. EVERY TIME I HAVE BEEN TO HERB CONNOLLY THEY WASH AND CLEAN MY TRUCK THIS IS A NICE TOUCH. BEST DEALER I HAVE EVER BEEN TO IN OVER 40 YRS OF BUYING NEW CARS. HAVE BEEN TO HERB CONNOLLY THEY WASH AND CLEAN MY TRUCK THIS IS A NICE TOUCH. BEST DEALER I HAVE EVER BEEN TO IN OVER 40 YRS OF BUYING NEW CARS. More

I went in to trade my Chevy TB for a Nissan Xterra. I went in to trade my Chevy TB for a Nissan Xterra. Joe was very friendly and not pushy. Took us for a nice test ride and even sync'ed up my cell I went in to trade my Chevy TB for a Nissan Xterra. Joe was very friendly and not pushy. Took us for a nice test ride and even sync'ed up my cell with the Nissan's bluetooth. The Connelly dealership gave me a fair amount on the trade-in and made the paperwork, registration and inspection painless. More

I brought my car into the Framingham shop to be serviced on 7/22/11 and the service I received from both Justin (Service Manager) and Flavio Laguna was great!!! They provided me with a rental Car for the we on 7/22/11 and the service I received from both Justin (Service Manager) and Flavio Laguna was great!!! They provided me with a rental Car for the week-end!!! could not/have been more satisfied with the service I have received. Thank you. Marcia Fogarty, 19 Brookfield Ave. Framingham, MA 01701 More

I was provided excellent customer service. I felt comfortable with the whole process. Everybody was very friendly. Eduardo and Joe provided outstanding customer service. I would recommend your dealer comfortable with the whole process. Everybody was very friendly. Eduardo and Joe provided outstanding customer service. I would recommend your dealership. More

this is the best service i ever had, I need emergency repair on my tahoe and because it was july 4 th holiday, i just drove the next day first thing in the morning without calling and they took care of e repair on my tahoe and because it was july 4 th holiday, i just drove the next day first thing in the morning without calling and they took care of everything. They even gave me a rental car for a day that i didn't even expect. That same day, 5pm my tahoe was ready to go. More

We brought my wife's car in to check a strange noise associated when she shifted, the problem was identified as a problem with the clutch. We had them replace the clutch, and at that point they were al associated when she shifted, the problem was identified as a problem with the clutch. We had them replace the clutch, and at that point they were already slightly inconvenient in their communications with us (always playing telephone tag, or not responding to voicemails left). When we went to pick up my wife's car after the repair she got it onto the main road and had difficulty shifting, and when she tried first gear after stopping at a light it tried to put the car into reverse and almost backed intot he car behind her, she realized at this point that shifting between gears was not the same order as normal. We took it back, and they fixed what should never have been a problem for us in the first lace(a "nut" was in the wrong place in the linkage assembly), I'm not even sure they tested the car after they "fixed" it the first time (they also tried to tell us that they "tested" it when we brought it back in, and they didn't really notice any problem). They fixed it, and another game of phone tag ensued... Thankfully they didn't charge us for doing their job correctly after a second try, and even delivered the car back to our apartment for us, all free of charge. After checking out the car once it was returned we were very surprised to find a series of new bolt marks on the rear bumper, beyond the normal wear and tear of a 5-6 year old car that we already knew of. The service center simply passed this off as marks showing up after they washed the car at the dealership (they would have to have been covered in good amount of mud NOT to be visible), and after arguing with them they only agreed to pay for half of the repair for the bumper. Needless to say, after all this hassle, we will never be bringing the car back for repairs to this dealership again, and will only bring it back for the bumper repair if and when they agree to not charge us for damages that happened at their facility. More

i had walked into a dealership close to me and did not get the respect or courtesy i expected. i ended up going herb connelly in framingham. i met with john gould and we discussed buying a new suburban fo get the respect or courtesy i expected. i ended up going herb connelly in framingham. i met with john gould and we discussed buying a new suburban for my wife. John ended up locating one with another dealer. We discussed prices and all other options and we purchased our new truck.I would highly recommend john gould and herb connolly for my next vehicle and tell my friends about them. More

There were some major problems with a new clutch that was put into my vehicle which almost caused a major accident on Rt 9 when first gear made my car go in reverse! When the car was finally returned to me, put into my vehicle which almost caused a major accident on Rt 9 when first gear made my car go in reverse! When the car was finally returned to me, there were marks on the bumper which had not been there before. No one ever apologized for them and they refused to admit that they could have happened at the dealership. They tried to make me believe that when my car was washed, it revealed the marks. My car had been washed a week earlier when I brought my car in for a replacement horn -- why didn't the marks show up at that point? I was very VERY unimpressed with how these men handled my complaints. It's too bad that this interaction totally ruined the positive experience that I had with this dealership a week earlier. More

i had a great experience buying my silverado at herb connelly. joe dell'olio, was very helpful, coming out of the office into the pouring rain to answer my questions. after a test drive, trading in my connelly. joe dell'olio, was very helpful, coming out of the office into the pouring rain to answer my questions. after a test drive, trading in my truck was easier than i thought, and every one in the sales and finance dept. were very helpful. More

This is the second car we've purchased from Herb Connolly Chevrolet this year. We got an equinox for my wife and then a malibu for myself. We are totally satisfied with the vehicles and feel good buying Am Chevrolet this year. We got an equinox for my wife and then a malibu for myself. We are totally satisfied with the vehicles and feel good buying American. John made the car buying experience a breeze. His integrity and product knowledge made us want to do business with him as we've done twice now. I will continue to refer people to Herb Connoly because of the helpful, friendly, and knowledgeable staff. Rodrigo intially greeted me and asked if I needed help promptly. I informed him that I had worked with John prior and was eager to do so again. John was busy with another customer, so Rodrigo told me I could look around and he would have John find me in the underground showroom. John worked with me and easily sourced a malibu to my specifications from another dealer's lot. I feel I got a great car at a great price and was happy to do business with the guys at Chevy. Joe from finance along with Rodrigo, got me a tremendous rate. I was in and out of the "paperwork" part in a short couple of minutes and I was on my way with my new vehicle. Thank you guys. More